Setting System Options | User Guide |
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Communication Error | Command Center cannot connect to WiLife at this time. Please try again later. If |
| this error persists, contact your network administrator. Possible causes include |
| firewall software, antivirus software, or a virus. Make sure you have installed all |
| updates and patches and that your firewalls are configured to allow Werks to |
| access the Internet. |
| See the Knowledge Base topic WiLife Online Communication Error. |
Invalid Serial | The supplied serial number is invalid. |
Connection Test Failed | Command Center has failed to establish a direct connection with the backend. |
Service Response Camera Not | One or more of the cameras being updated has not yet been registered |
Registered |
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Unknown Error | An unknown error has occurred. Please check your event log and/or contact WiLife. |
STREAMING STATUS INDICATORS
The Streaming Status field specifies whether or not someone is actively viewing your cameras.
Indicators | Descriptions |
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Active - Direct Mode | Someone is actively/currently viewing your live cameras in Direct mode - the |
| streaming video feed is channeled directly to you because your system’s firewall |
| settings aren't blocking the stream and the Internet capability is powerful. |
Active - Relay Mode | Someone is actively/currently viewing your live cameras in Relay mode - the |
| streaming video feed is channeled through WiLife’s network to you. |
Inactive - No Client | Nobody is actively viewing your live cameras. |
Create Your WiLife Online Account
Note: Skip this step if you set up Online Viewing during the Setup Wizard!
Note: To create your online account, you will need Internet access.
1)Click on the Setup button.
Note: To create your online account, you will need Internet access.
2)Click on the Online tab screen.
3)In the WiLife Online Account section, click on the link (Create a WiLife Online account).
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