Xerox 8510 manual Fax and Scan Alerts, PhaserSMART Technical Support

Getting Help

Fax and Scan Alerts

Alerts provide messages and instructions for helping the user solve problems that may arise when faxing or scanning. Alerts can be viewed through CentreWare IS or through the Xerox Support Centre utility.

Note: Fax errors do not prevent scanning, copying, or printing activities.

PhaserSMART Technical Support

PhaserSMART Technical Support is an automated, internet-based support system that uses your default web browser to send diagnostic information from your system to the Xerox website for analysis. PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support.

To access PhaserSMART Technical Support:

1.Open your browser and go to www.phaserSMART.com.

2.Enter your system’s IP address in the browser window.

3.Follow the instructions on the screen.

Phaser® 8510/8560MFP Multifunction Product

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