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Xerox
Pro 385
user manual
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Troubleshooting
Specs
Install
Error codes
Delayed Transmission
Width and Height Indicators
Maintenance
Fax Problems
Set Up Your Machine
Connector Clips
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7-4
Troubleshooting
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Contents
Table of Contents
Getting Started
Installing the Machine
Set Up Your Machine
Unpacking
Control Locations and Functions
Front View
Rear View
Choosing a Location
Setting Up Your Machine
Document Input Tray
Printer Exit Tray
Document Exit Tray
Installing the Laser Printer Cartridge
Cartridge slot
Getting Started
Telephone Line
Extension Phone
PC Cable
Connector Clips
AC Power Cord
Print Media Specifications
Automatic Paper Feeder Manual Paper Feeder
Paper Size Weight
Core Media List
Core Media List
Using the Automatic Paper Feeder
Loading Paper
Getting Started
WorkCentre 385 will print on the side facing you
Getting Started
Set Up Your Machine
Using the Manual Paper Feeder
Set Up Your Machine
Getting Started
Paper Guidelines
System Requirements
Installing Software
Overview of the WorkCentre 385 Drivers
Additional Software
Software Installation Procedure
Windows 3.x, Windows 95/98, or Windows NT
If the program does not start
Getting Started
Installing Software
Uninstalling Software
Windows
Windows 95/98, or Windows NT
Using the Control Panel
One-touch Dial Special Function Buttons
Using the Control Panel
System Setup
Ringer Volume
Home Resolution and Home Contrast
Sound Control
Sound Control
Remote Diagnosis Protection
Remote Diagnosis Protection
Econo Mode Setting
Select Language
Last Fax Data Reprint
Last Fax Data Reprint
Adjusting Speaker Volume
Setting the Clock Mode
Setting the Date and Time
Setting the System ID Your Number and Name
Print Priority
Dual
Print Priority
Reports
Reports
System Setup
NOther Reports
Printing Reports
To Print Reports
Setting an Option
User Options System Data
Selectable Options
System Setup
Getting Started
Image as shown below
NNote If you enter 0, the machine will not redial
System Setup
Getting Started
System Setup
Getting Started
Making a Copy
Making a Copy
Making a Copy
Page
To make copies using the Copy menu features
Display shows the next option the REDUCE\ENLARGE menu
Sort
Sending a Fax
Sending a Fax
Options for Sending a Fax Using WorkCentre
Sending a Fax
Manual Faxing
Preparing Documents for Faxing
Sending a Fax Manually
Sending a Fax Using a One-Touch Number
Sending a Fax Using a One-Touch Number
Sending a Fax Using a Speed Dial Number
Sending a Fax Using Group Dialing Multi-Address Transmission
Sending a Fax Using a Speed Dial Number
Sending a Fax After Talking
Sending a Fax After Talking
Canceling Transmission
Wait until you hear the fax tone from the remote fax machine
Canceling Transmission
Confirming Transmission
Memory Transmission Broadcasting
Memory Transmission Broadcasting
Touch Dialing on
Delayed Transmission
Current 1230PM Start 1230PM
Adding Documents To a Standby Operation
Adding Documents To a Standby Operation
Canceling a Standby Operation
Canceling a Standby Operation
One-Touch Dialing
Configuring Automatic Dialing Features
Storing a Number for One-Touch Dialing
Using the One-Touch Address Label Sheet
Label
Speed Dialing
Storing a Number for Speed Dialing
Group Dialing for Multi-Address Transmission
Storing One-Touch or Speed Dial Numbers for Group Dialing
Assigning a Group to a One-Touch Button
Setting Document Resolution and Contrast
Resolution
Setting Document Resolution and Contrast
Mode Recommended for
Using the Number Keypad
Contrast
Contrast
Entering Alphanumeric Characters
Entering Alphanumeric Characters
Letter appears in the display
Keypad Character Assignments
Entering Numbers
Keypad Character Assignments
Editing Numbers or Names
Inserting a Pause
Editing Numbers or Names
Redial Memory
Other Functions
Redial
Searching for a Number in Memory
Searching Sequentially through Memory
Searching by the First Letter
Searching Sequentially through Memory
Tone
Tone
Flash
Automatic Redial
Flash
Priority Transmission
Entering Alphanumeric Characters on
Polling
What is Polling?
Being Polled By a Remote Machine TX Poll
Polling
Bulletin ?
Adding Documents To the Job to be Polled
Adding Documents To the Job to be Polled
Polling
Polling
LaserFAX Installation
What is LaserFAX Lite?
PC Faxing
Sending Faxes with LaserFAX Lite
Sending a Fax
PC Faxing
Sending a Fax
Fax Conversion Dialog Advanced Features
Cover Sheet Options
Send Options Button
Attach Button
PC Faxing
Keep Button
LaserFAX Application Features
LaserFAX Application Features
LaserFAX Application Toolbar Features
Go Button
Route Button
LaserFAX Phonebook
Troubleshooting LaserFAX
Adding Entries to the Phonebook
Receiving a Fax
Options for Receiving a Fax Using WorkCentre
Receiving a Fax
Determining the Reception Mode
Reception Modes
Reception Modes
Receiving Automatically in FAX Mode
Receiving Automatically in TEL/FAX Mode
Receiving Automatically in FAX Mode
Receiving Automatically in FAX Mode
Receiving Manually in TEL Mode
Receiving Manually in TEL Mode
Receiving Automatically in ANS/FAX Mode
Receiving Automatically in ANS/FAX Mode
Receiving a Fax When the Machine is Out of Paper
Receiving a Fax When the Machine is Out of Paper
Receiving a Fax Printed Too Light to Read
Printing Last Fax Data
Receiving a Fax Printed Too Light to Read
Receiving a Fax Printed Too Light to Read
Distinctive Ring Pattern Detection Drpd
Erasing Last Fax Data From Memory
Distinctive Ring Pattern Detection Drpd
Distinctive Ring Pattern Detection Drpd
Polling One or More Remote Machines RX Poll
Polling
Polling
TX Poll Delay RX Poll
Polling
PC Fax Reception
Receiving Faxes With LaserFAX
Receiving a Fax
Select the Display, Device information menu
Troubleshooting LaserFAX
Printing
Printing
Printing a Document
Printer Settings
Printer Settings
Accessing and Changing Printer Settings
Paper Source
Paper/Output Tab
Copies
Portrait/Landscape
Reduce/Enlarge
Paper Size
Enlarge box Other Controls
Image Quality Tab
About Tab
Resolution
Toner Saver
Windows 95/98
Paper Output Tab
Copies
Image Quality Tab
This tab shows the software version information
Windows NT
Paper Output Tab
Copies
Image Quality Tab
Resolution
Advanced Tab
Overview
Color Document
Graphics
Dither Text
Dither Lines
Accept Larger Bitmap Pattern
Scale
TrueType
Adobe Type Manager
Accessing and Changing Printer Settings
Paper/Output Tab
Paper Size
Image Quality Tab
About Tab
Windows 95/98
Paper Output Tab
Copies
Image Quality Tab
About Tab
Windows NT
Paper Output Tab
Copies
Image Quality Tab
Resolution
Overview
To get best performance for
Gray output of color text
Application Fill Patterns
Font
Scanning
Scanning
Overview
WorkCentre 385 Twain Scanner Program
Starting the WorkCentre 385 Twain Scanner Application
To start the WorkCentre 385 Twain Scanner application
Overview
Scanning
Scanner Control Tabs
WorkCentre 385 Twain Scanner Window
Preview window
WorkCentre 385 Twain Scanner Help
Scanner Control Tabs
Basic Tab
Image Type
Gray 256 Scales
Halftone B/W
Lineart B/W
Resolution
Scanning
Reduce/Enlarge
Scanning
Descreen
Magazine 133 lpi
No Descreen
Art print 175 lpi
Newspaper 85 lpi
Image Quality Tab
Color Channel
Highlight
Shadow
Midtone
Advanced Selection
Level Adjustment
Scanning
Operation
Tonal Map
Normal Image Lightened
Normal Image Darkened
Overview
Filters Tab
Filter
Sharpen More
No Filter
Sharpen
Blur
Rotate Image
Flip Image
Invert Image
Preview Window
Image Control Tools
Frame Tool
Zoom In and Out Tools
To use the Zoom In tool
To use the Zoom Out tool
Prescan Button
Width and Height Indicators
File Size Indicator
Scan Button
Troubleshooting
Troubleshooting
Clearing Jams
Document Jams While Sending a Fax
Paper Jams While the Machine is Printing
If Jammed in the Paper Feed Area at the Rear of the Machine
Adjust the paper guides to match the width of the paper
If Paper is Jammed in the Printer Output Area
If Paper is Jammed Inside the Machine
Clearing Jams
LCD Display Error Messages
Tips for Avoiding Paper Jams
Clearing Jams
Paper Jams While the Machine is Printing
Adjust the paper guides to match the width of the paper
If Paper is Jammed in the Printer Output Area
If Paper is Jammed Inside the Machine
Clearing Jams
Paper Jams While the Machine is Printing
Adjust the paper guides to match the width of the paper
If Paper is Jammed in the Printer Output Area
If Paper is Jammed Inside the Machine
Clearing Jams
LCD Display Error Messages
LCD Display Error Messages
Refer to Clearing Jams
To Paper Jams While
Paper is Jammed Inside
Fax Problems
Symptom Solution
Document Scanner on
Printer Problems
Symptom Cause and Solution
Print Setup dialog box
Printers menu, check the Use Print
Print Quality Problems
Print appear
Symptom Cause and Solution
Maintenance
Maintenance
Clearing Memory
Cleaning the Document Scanner
Cleaning the Document Scanner
Cleaning the Document Scanner
Scanning glass
Cleaning the Document Scanner
Automatic Document Feeder Rubber Pad Replacement
Adjust Shading
To adjust the shading
Managing the Laser Printer Cartridge
Expected Cartridge Life
Managing the Laser Printer Cartridge
Replacing the Laser Printer Cartridge
Maintenance
Managing the Laser Printer Cartridge
Extending the Life of the Laser Printer Cartridge
Cleaning the Drum
To clean the drum
Managing the Laser Printer Cartridge
Replacing the Laser Printer Cartridge
Maintenance
Managing the Laser Printer Cartridge
Extending the Life of the Laser Printer Cartridge
Extending the Life of the Laser Printer Cartridge
Cleaning the Drum
Cleaning the Drum
Appendix
Specifications
Appendix
Appendix
Send Header 5equirements
FCC Regulations
Data Coupler Information
FCC Regulations
Appendix
Radio Frequency Emissions
FCC Regulations
FCC Regulations
Appendix
Radio Frequency Emissions
Safety and Legal Requirements for Xerox Europe
Safety and Legal Requirements for Xerox Europe
Appendix
Safety and Legal Requirements for Xerox Europe
Electricity at Work Regulations
Question Is Xerox equipment safe?
Question Is the Xerox equipment in my premises safe?
Question I require records of all tests
Safety and Legal Requirements for Xerox Europe
European Product Marking Requirements
CTR 21 Annex
European Product Marking Requirements
Glossary
Automatic Paper
Term Definition ANS/FAX Mode
Glossary of Terms & Definitions
Feeder
Contrast
Dial Mode
Centronics
Cover Release buttons
Dpi
Econo Mode
Document Tray
Dual job
Forced Memory
FAX Mode
Flash
Home Contrast
Ips
Home Resolution
Landscape
One-touch Label
On/Off Line
One-touch buttons
Parallel interface port
Portrait
Power Saving
Print density
Printer Driver
Redial Term
Ringer volume
Redial
Redial Try
Sound control
RX Reduction
Select language
System ID
TEL/FAX Mode
TEL Mode
Xerox label
Index
Index
Index
Index
Index
Index
Index
Index
Index
Index
Index
Index
NNote If you enter 0, the machine will not redial
Using the Control Panel
Getting Started
Page
Display shows the next option the REDUCE\ENLARGE menu
Color Channel
To make copies using the Copy menu features
System Setup
System Setup
Getting Started
Width and Height Indicators
Rotate Image
Getting Started
Image as shown below
To start the WorkCentre 385 Twain Scanner application
Level Adjustment
Shadow
Using the One-Touch Address Label Sheet
System Setup
Paper/Output Tab
Paper Size
Image Quality Tab
Paper Output Tab
Reduce/Enlarge
Resolution
Advanced Selection
No Descreen
Descreen
Gray 256 Scales
Invert Image
Lineart B/W
Tonal Map
Overview
Zoom In and Out Tools
Troubleshooting
