Symptom | Cause and Solution |
|
|
The paper keeps jamming. | • There is too much paper in the Automatic |
| Paper Feeder. Remove some of the paper |
| from the Automatic Paper Feeder. If |
| printing onto transparencies, or labels, insert |
| them one at a time in the Manual Paper |
| Feeder. |
| • An incorrect type of paper is being used. Use |
| only paper that meets the specifications |
| required by the printer. |
| • The paper setting method may be incorrect. |
| If printing onto envelopes, insert the |
| envelopes so that there is a gap of |
| approximately 1 mm (1/32") between the |
| left and right edges of the envelopes at the |
| paper guide. |
|
|
Printing is too slow. | • If using Windows 3.1x, Print Manager may |
| be disabled. From the Control Panel |
| Printers menu, check the Use Print |
| Manager box. |
| • If using Windows 3.1x, the Background |
| Printing item in the Option menu of Print |
| Manager may be set incorrectly. Select |
| Background Printing from the Option |
| menu in the Print Manager. |
| • If using Windows 95, the Spooling Setting |
| may be set incorrectly. From the Start |
| menu, select Settings and Printers. Click |
| the Work Centre icon with the right mouse |
| button, select Properties, click the Details |
| tab, and then click the Spool Settings |
| button. Select the desired spool setting from |
| the available choices |
|
|
