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Xerox
Pro 385
user manual
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Troubleshooting
Specifications
Install
Error messages
Delayed Transmission
Width and Height Indicators
Maintenance
Fax Problems
Set Up Your Machine
Connector Clips
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7-4
Troubleshooting
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Contents
Table of Contents
Getting Started
Installing the Machine
Unpacking
Set Up Your Machine
Front View
Control Locations and Functions
Rear View
Document Input Tray
Setting Up Your Machine
Choosing a Location
Document Exit Tray
Printer Exit Tray
Installing the Laser Printer Cartridge
Cartridge slot
Getting Started
Extension Phone
Telephone Line
PC Cable
Connector Clips
AC Power Cord
Automatic Paper Feeder Manual Paper Feeder
Print Media Specifications
Core Media List
Paper Size Weight
Core Media List
Loading Paper
Using the Automatic Paper Feeder
Getting Started
WorkCentre 385 will print on the side facing you
Getting Started
Set Up Your Machine
Using the Manual Paper Feeder
Set Up Your Machine
Getting Started
Paper Guidelines
Overview of the WorkCentre 385 Drivers
Installing Software
System Requirements
Additional Software
Windows 3.x, Windows 95/98, or Windows NT
Software Installation Procedure
If the program does not start
Getting Started
Installing Software
Windows
Uninstalling Software
Windows 95/98, or Windows NT
One-touch Dial Special Function Buttons
Using the Control Panel
Using the Control Panel
Ringer Volume
System Setup
Home Resolution and Home Contrast
Sound Control
Sound Control
Remote Diagnosis Protection
Remote Diagnosis Protection
Select Language
Econo Mode Setting
Last Fax Data Reprint
Last Fax Data Reprint
Setting the Clock Mode
Adjusting Speaker Volume
Setting the Date and Time
Setting the System ID Your Number and Name
Dual
Print Priority
Print Priority
Reports
Reports
System Setup
To Print Reports
Printing Reports
NOther Reports
User Options System Data
Setting an Option
Selectable Options
System Setup
Getting Started
Image as shown below
NNote If you enter 0, the machine will not redial
System Setup
Getting Started
System Setup
Getting Started
Making a Copy
Making a Copy
Making a Copy
Page
To make copies using the Copy menu features
Display shows the next option the REDUCE\ENLARGE menu
Sort
Sending a Fax
Sending a Fax
Sending a Fax
Options for Sending a Fax Using WorkCentre
Preparing Documents for Faxing
Manual Faxing
Sending a Fax Manually
Sending a Fax Using a One-Touch Number
Sending a Fax Using a One-Touch Number
Sending a Fax Using Group Dialing Multi-Address Transmission
Sending a Fax Using a Speed Dial Number
Sending a Fax Using a Speed Dial Number
Sending a Fax After Talking
Sending a Fax After Talking
Wait until you hear the fax tone from the remote fax machine
Canceling Transmission
Canceling Transmission
Confirming Transmission
Memory Transmission Broadcasting
Memory Transmission Broadcasting
Touch Dialing on
Delayed Transmission
Current 1230PM Start 1230PM
Adding Documents To a Standby Operation
Adding Documents To a Standby Operation
Canceling a Standby Operation
Canceling a Standby Operation
Storing a Number for One-Touch Dialing
Configuring Automatic Dialing Features
One-Touch Dialing
Using the One-Touch Address Label Sheet
Label
Storing a Number for Speed Dialing
Speed Dialing
Storing One-Touch or Speed Dial Numbers for Group Dialing
Group Dialing for Multi-Address Transmission
Assigning a Group to a One-Touch Button
Resolution
Setting Document Resolution and Contrast
Setting Document Resolution and Contrast
Mode Recommended for
Contrast
Using the Number Keypad
Contrast
Entering Alphanumeric Characters
Entering Alphanumeric Characters
Letter appears in the display
Entering Numbers
Keypad Character Assignments
Keypad Character Assignments
Inserting a Pause
Editing Numbers or Names
Editing Numbers or Names
Redial
Other Functions
Redial Memory
Searching for a Number in Memory
Searching by the First Letter
Searching Sequentially through Memory
Searching Sequentially through Memory
Tone
Tone
Automatic Redial
Flash
Flash
Priority Transmission
Entering Alphanumeric Characters on
Being Polled By a Remote Machine TX Poll
What is Polling?
Polling
Polling
Bulletin ?
Adding Documents To the Job to be Polled
Adding Documents To the Job to be Polled
Polling
Polling
PC Faxing
What is LaserFAX Lite?
LaserFAX Installation
Sending Faxes with LaserFAX Lite
Sending a Fax
PC Faxing
Sending a Fax
Fax Conversion Dialog Advanced Features
Cover Sheet Options
Send Options Button
Attach Button
PC Faxing
Keep Button
LaserFAX Application Features
LaserFAX Application Features
LaserFAX Application Toolbar Features
Go Button
Route Button
Adding Entries to the Phonebook
Troubleshooting LaserFAX
LaserFAX Phonebook
Receiving a Fax
Receiving a Fax
Options for Receiving a Fax Using WorkCentre
Reception Modes
Determining the Reception Mode
Reception Modes
Receiving Automatically in TEL/FAX Mode
Receiving Automatically in FAX Mode
Receiving Automatically in FAX Mode
Receiving Automatically in FAX Mode
Receiving Manually in TEL Mode
Receiving Manually in TEL Mode
Receiving Automatically in ANS/FAX Mode
Receiving Automatically in ANS/FAX Mode
Receiving a Fax When the Machine is Out of Paper
Receiving a Fax When the Machine is Out of Paper
Printing Last Fax Data
Receiving a Fax Printed Too Light to Read
Receiving a Fax Printed Too Light to Read
Receiving a Fax Printed Too Light to Read
Erasing Last Fax Data From Memory
Distinctive Ring Pattern Detection Drpd
Distinctive Ring Pattern Detection Drpd
Distinctive Ring Pattern Detection Drpd
Polling One or More Remote Machines RX Poll
Polling
Polling
TX Poll Delay RX Poll
Polling
PC Fax Reception
Receiving Faxes With LaserFAX
Receiving a Fax
Select the Display, Device information menu
Troubleshooting LaserFAX
Printing
Printing a Document
Printing
Printer Settings
Printer Settings
Accessing and Changing Printer Settings
Copies
Paper/Output Tab
Paper Source
Portrait/Landscape
Enlarge box Other Controls
Paper Size
Reduce/Enlarge
Image Quality Tab
Toner Saver
Resolution
About Tab
Windows 95/98
Paper Output Tab
Copies
Image Quality Tab
This tab shows the software version information
Windows NT
Paper Output Tab
Copies
Image Quality Tab
Resolution
Overview
Advanced Tab
Graphics
Color Document
Dither Lines
Dither Text
Scale
Accept Larger Bitmap Pattern
Adobe Type Manager
TrueType
Accessing and Changing Printer Settings
Paper/Output Tab
Paper Size
Image Quality Tab
About Tab
Windows 95/98
Paper Output Tab
Copies
Image Quality Tab
About Tab
Windows NT
Paper Output Tab
Copies
Image Quality Tab
Resolution
Overview
To get best performance for
Gray output of color text
Application Fill Patterns
Font
Scanning
Overview
Scanning
WorkCentre 385 Twain Scanner Program
Starting the WorkCentre 385 Twain Scanner Application
To start the WorkCentre 385 Twain Scanner application
Overview
Scanning
Preview window
WorkCentre 385 Twain Scanner Window
Scanner Control Tabs
WorkCentre 385 Twain Scanner Help
Scanner Control Tabs
Image Type
Basic Tab
Halftone B/W
Gray 256 Scales
Lineart B/W
Resolution
Scanning
Reduce/Enlarge
Scanning
Descreen
Art print 175 lpi
No Descreen
Magazine 133 lpi
Newspaper 85 lpi
Image Quality Tab
Highlight
Color Channel
Midtone
Shadow
Advanced Selection
Level Adjustment
Scanning
Operation
Tonal Map
Normal Image Lightened
Normal Image Darkened
Overview
Filter
Filters Tab
Sharpen
No Filter
Sharpen More
Blur
Flip Image
Rotate Image
Invert Image
Preview Window
Frame Tool
Image Control Tools
To use the Zoom In tool
Zoom In and Out Tools
To use the Zoom Out tool
File Size Indicator
Width and Height Indicators
Prescan Button
Scan Button
Troubleshooting
Troubleshooting
Document Jams While Sending a Fax
Clearing Jams
If Jammed in the Paper Feed Area at the Rear of the Machine
Paper Jams While the Machine is Printing
Adjust the paper guides to match the width of the paper
If Paper is Jammed in the Printer Output Area
If Paper is Jammed Inside the Machine
Clearing Jams
Tips for Avoiding Paper Jams
LCD Display Error Messages
Clearing Jams
Paper Jams While the Machine is Printing
Adjust the paper guides to match the width of the paper
If Paper is Jammed in the Printer Output Area
If Paper is Jammed Inside the Machine
Clearing Jams
Paper Jams While the Machine is Printing
Adjust the paper guides to match the width of the paper
If Paper is Jammed in the Printer Output Area
If Paper is Jammed Inside the Machine
Clearing Jams
LCD Display Error Messages
LCD Display Error Messages
Refer to Clearing Jams
To Paper Jams While
Paper is Jammed Inside
Symptom Solution
Fax Problems
Document Scanner on
Symptom Cause and Solution
Printer Problems
Print Setup dialog box
Printers menu, check the Use Print
Print appear
Print Quality Problems
Symptom Cause and Solution
Maintenance
Clearing Memory
Maintenance
Cleaning the Document Scanner
Cleaning the Document Scanner
Cleaning the Document Scanner
Scanning glass
Cleaning the Document Scanner
Automatic Document Feeder Rubber Pad Replacement
To adjust the shading
Adjust Shading
Expected Cartridge Life
Managing the Laser Printer Cartridge
Managing the Laser Printer Cartridge
Replacing the Laser Printer Cartridge
Maintenance
Managing the Laser Printer Cartridge
Extending the Life of the Laser Printer Cartridge
To clean the drum
Cleaning the Drum
Managing the Laser Printer Cartridge
Replacing the Laser Printer Cartridge
Maintenance
Managing the Laser Printer Cartridge
Extending the Life of the Laser Printer Cartridge
Extending the Life of the Laser Printer Cartridge
Cleaning the Drum
Cleaning the Drum
Appendix
Appendix
Specifications
Appendix
Data Coupler Information
FCC Regulations
Send Header 5equirements
FCC Regulations
Appendix
Radio Frequency Emissions
FCC Regulations
FCC Regulations
Appendix
Radio Frequency Emissions
Safety and Legal Requirements for Xerox Europe
Safety and Legal Requirements for Xerox Europe
Appendix
Safety and Legal Requirements for Xerox Europe
Electricity at Work Regulations
Question Is the Xerox equipment in my premises safe?
Question Is Xerox equipment safe?
Question I require records of all tests
Safety and Legal Requirements for Xerox Europe
CTR 21 Annex
European Product Marking Requirements
European Product Marking Requirements
Glossary
Glossary of Terms & Definitions
Term Definition ANS/FAX Mode
Automatic Paper
Feeder
Centronics
Dial Mode
Contrast
Cover Release buttons
Document Tray
Econo Mode
Dpi
Dual job
Flash
FAX Mode
Forced Memory
Home Contrast
Landscape
Home Resolution
Ips
One-touch buttons
On/Off Line
One-touch Label
Parallel interface port
Print density
Power Saving
Portrait
Printer Driver
Redial
Ringer volume
Redial Term
Redial Try
Select language
RX Reduction
Sound control
System ID
Xerox label
TEL Mode
TEL/FAX Mode
Index
Index
Index
Index
Index
Index
Index
Index
Index
Index
Index
Index
NNote If you enter 0, the machine will not redial
Using the Control Panel
Getting Started
Page
Display shows the next option the REDUCE\ENLARGE menu
Color Channel
To make copies using the Copy menu features
System Setup
System Setup
Getting Started
Width and Height Indicators
Rotate Image
Getting Started
Image as shown below
To start the WorkCentre 385 Twain Scanner application
Level Adjustment
Shadow
Using the One-Touch Address Label Sheet
System Setup
Paper/Output Tab
Paper Size
Image Quality Tab
Paper Output Tab
Reduce/Enlarge
Resolution
Advanced Selection
No Descreen
Descreen
Gray 256 Scales
Invert Image
Lineart B/W
Tonal Map
Overview
Zoom In and Out Tools
Troubleshooting
