Symptom | Cause and Solution |
|
|
Half of the printed page is | • The page layout is too complex. Simplify the |
blank. | page layout, and remove any unnecessary |
| graphics from the document. |
| • The page orientation setting may be |
| incorrect. Change the page orientation in the |
| Print Setup dialog box. |
| • The paper size and the software paper size |
| settings do not match. Load the correct |
| paper in the printer or change the software |
| paper size settings in the Print Setup dialog |
| box. |
| • Scaling may be set to less than 100%. |
| Change the scaling setting in the Paper/ |
| Output dialog box. |
| • The printer cable may be incorrect. Use or |
| replace the cable with an |
| cable. |
|
|
The printer prints the | • The printer cable may be connected |
wrong data, or it prints | improperly. Check the cable connection. |
incorrect characters. | • There may be a problem with the printer |
| driver software. Exit Windows and reboot |
| the computer. Turn the printer off and on. |
| • The printer cable may be incorrect. Use or |
| replace the cable with an |
| cable |
|
|
7
Printer Problems |
