Fax Problems
Symptom | Solution |
|
|
The machine is not | • Unplug the power cord and plug it in. |
working, there is no | • Check for power at the outlet. |
display, and the buttons are |
|
not working. |
|
|
|
There is no dial tone | • Check that the phone is connected properly |
| • Check the phone wall socket by plugging in |
| another phone. |
|
|
The telephone numbers | Make sure the telephone numbers are stored |
stored in memory do not | correctly in memory. Print a Telephone |
dial correctly | Numbers List. See Printing Reports on page 1- |
| 46 . |
|
|
The document does not | Make sure the document is not wrinkled or |
feed into the machine. | creased and you are feeding it correctly. |
|
|
You cannot receive faxes | • Ensure that either FAX or TEL/FAX mode |
automatically. | is selected. |
| • Ensure there is paper in the machine. |
| • Ensure that your machine’s memory is not |
| full. Check the display for a MEMORY |
| FULL error message. |
|
|
The machine cannot | Ensure that you are hanging up the handset |
receive faxes manually. | before you press the Start button. |
| NOTE: This applies only to Xerox WorkCentre |
| 385 models equipped with a telephone |
| connected to the |
| EXT. LINE jack on the bottom of the machine. |
|
|
