Troubleshooting
261
Appendix
AW2400 Owner’s Manual
■Can’t save a file
• Is there sufficient space on the internal hard disk to create
a new song?
• Did you perform the correct shut-down procedure when
you last turned off the power?
→Disconnecting the power without performing the shutdown
operation will shorten the lifespan of the hard disk and CD-
RW drive, may damage the hard disk and CD-RW drive and
disc, and may result in loss of data.
• Is the internal hard disk be subjected to strong physical
shock?
■AW2816 backup files cannot be saved
• Songs with a large data size cannot be saved. Try execut-
ing the Optimize function from the SONG screen Song
List page.
■Song file size is unnaturally large
•Even after you use recorder editing operations to erase a
track or other data, that sound file will remain on the disk.
Execute the Optimize command in the SONG screen LIST
page.
■Can’t create an audio CD
• Is CD-R/RW media inserted?
• The inserted CD-R may have already been finalized.
• Is a signal recorded on the stereo track?
• The stereo track must be at least four seconds long.
•Have you saved a song after the stereo track has been
recorded?
• Audio CDs cannot be created using data recorded at the
48kHz sampling rate.
■An audio CD you created does not play back
on a conventional player
• An audio CD you created you not play back on a conven-
tional player unless the disc has been finalized.
■Audio recorded on CD-RW media does not
play back on some players
• In order for audio data recorded on CD-RW media to be
played back, the player must support CD-RW. Contact the
manufacturer of the player regarding CD-RW support.
■The sound skips while playing an audio CD
that you created
• Depending on the CD-R media you use, there may be dif-
ferences in the quality of the completed CD.
■The computer doesn’t recognize the
AW2400 hard disk
• Is the USB cable properly connected?
• Is your computer running the appropriate operating sys-
tem?
→Windows XP Professional/Home Edition SP1 or higher, or
Mac OS X 10.3 or higher. Operation is not guaranteed with
other operating systems.
•To use a Macintosh computer (running Mac OS X 10.3) it
is necessary to first initialize the AW2400 hard disk with
the cluster set to 32K.
• Is the USB storage mode turned ON?
■Can’t find WAV files copied from the com-
puter to the Transport folder
•Have you copied WAV files with a different bit depth from
the song? Have you copied WAV files with a different
sampling frequency from the song?
■Can’t find WAV files copied from the com-
puter to the Audio folder
•Did you change the bit depth of the WAV file when editing
it with waveform editing software?
→For 24-bit songs audio data is saved in the Audio folder in
32-bit WAV file format.
•Have you changed the file name?
• Did you copy the file(s) to a different folder?
■Can’t copy files from the computer
• Files larger than 4 GB cannot be copied.
• When connecting to a USB 2.0 connector of your com-
puter, use a cable specified for USB 2.0.
■An error message appears when discon-
necting the AW2400 from a Windows com-
puter
• Before turning the USB storage mode OFF, remove the
device via the “Safely Remove Hardware” icon in the
taskbar.
• Close all AW2400 windows before removing the device
via the “Safely Remove Hardware” icon.
•If an error message still appears, execute “Safely Remove
Hardware” one or two more times. You should then be
able to remove the device without seeing an error mes-
sage.
Song operationsCD operationsWAV File Transfer To and From a Computer