Aastra Telecom manual Gencall, MD Evolution Dialog 4223 Professional 119

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GEN_CALL

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Attendant-Based Services

When you activate this general calls acceptance service on your extension, not only will you receive your personal calls, but also your facility’s general calls.

These will be presented to you in the same way as usual, with the external calling party’s information displayed on your screen. See the “Operations for Incoming Calls” section.

You will, however, be able to distinguish them from your personal calls with a specific message such as:

•I. DIRECT or I. UNUSED NUMBER for a call received on your facility’s general number, or on non-assigned DID numbers,

•I. NO ANSWER FROM <Name> for a call re-directed when an identified internal user does not answer,

•I. BUSY ON <Name> for a call re-directed when an identified internal user’s line is busy.

You may then process each call just as you would one of your personal calls.

L1 Aastra-00164477500		GC	2
I. NO ANSWER FROM SMITH Peter-405
REDIAL	CALLERS	PICKUP	NAME	>

To activate or deactivate the general calls acceptance service on your extension, from an idle extension:

Press the Menu key.

The following screen is displayed when you are granted access to the programming of your extension.

	Programming
disabled	enabled	disabled	disabled
GEN_CALL	GROUP	LOCK	CALL_FWD >

Press the dynamic function key shown on the left.

You will receive confirmation of the activation or deactivation of this service.

Press the “C” key to end the programming.

If your extension was initially inactive in relation to the general calls acceptance service – as shown above the function key’s label – your extension will now be active (or vice versa).

When your general calls acceptance status is active, this will also be indicated on your idle extension by the letters “GC” displayed on the first line of the screen.

MD Evolution – Dialog 4223 Professional 119