Call Forwarding Services

Call Forwarding Services

Your extension also offers you various call forwarding services that enable you to direct incoming calls to another internal or external destination, whenever you are absent and/or busy, travelling, or when you simply would rather not be disturbed.

The following different types of services are available:

Call forward on no-answer condition: Your calling parties will be re-directed to the pre-defined call forward recipient, whenever you do not answer their calls, typically after a 20-second delay.

Call forward on busy condition: Your calling parties are immedi- ately re-directed to the pre-defined call forward recipient whenever your extension is busy.

Call forward on no-answer and busy conditions: Your calling parties are re-directed to the pre-defined call forward recipient in both cases.

Immediate call forward: All incoming calls are immediately re- directed to the pre-defined call forward recipient. Typically, this could be your secretary’s internal number, or your external mobile phone number when you are travelling.

“Do not disturb” call forward: Your extension is unavailable, and no call forwarding services were activated. Your internal party’s calls are immediately disconnected, and your “Do not disturb” status is displayed on extensions that feature a display screen. Calls from your external parties are immediately re-directed to your facility’s attendants.

Call forward on mini-message: Your extension is unavailable, and no call forwarding services were activated. Your internal and external parties receive an “Absent” message that you have pre- recorded. See the “Message Services” section.

The number to which a call forward may be directed could be an internal party’s individual extension, a hunt group, another user’s personal group, or even the access number for an integrated voice mail system that your facility may use. See the “Voice Mail Services” section.

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Aastra Telecom 4223 manual Call Forwarding Services, Following different types of services are available