Aastra Telecom Services Reserved for Attendants, MD Evolution Dialog 4223 Professional 123

Services Reserved for Attendants

Services Reserved for Attendants

You may be an attendant for your MD Evolution system. If so, your Dialog 4223 Professional extension will be your attendant position, in a system that can be composed of up to 4 attendant positions.

Your role, then, is to process general calls made to your telephone facility.

In fulfilling this role, you have access to all of the services offered to system users, such as the refer back call, any type of call transfer, voice page on a free extension, etc.

You also have attendant-based services, such as call offer and the Do not disturb extension override service. See the “Attendant- Based Services” section.

You position also offers telephone services that are reserved for attendants, including:

•The option of managing a general call forward for your facility, through which all incoming ISDN network calls are systematically forwarded to a pre-set external number.

•The management of the common bell service, which – when it is available – allows general calls that have not been answered by the attendants to be answered by users who have activated this service.

You also have access to several basic management services for your facility, including:

•User password re-initialisation.

•Time and date updating for the telephone system.

•Abbreviated dialling management.

•Consultation of the quality of external correspondents’ greeting.

MD Evolution – Dialog 4223 Professional 123