Aastra Telecom manual System General Call Forward, MD Evolution Dialog 4223 Professional 129

Services Reserved for Attendants

When your position’s general calls acceptance status is inactive, this will also be indicated on your idle extension by the word “disabled” displayed on the second line of the screen.

FRI 20-APR 15:28				2
4 Callers	AT 420	disabled
REDIAL	CALLERS	PICKUP	NAME	>

If you are the last (or only) attendant to sign off, the system auto- matically changes from day mode to night mode.

Notes:

You are free to deactivate your position as attendant at any time, even if it is not advisable when general calls are currently being processed.

If a night call forward number is already defined, you may save it by simply selecting the “CONFIRM” option. You may modify or cancel it using the “MODIFY” or “NONIGHTST” option.

When an attendant’s position is active, he/she will hear the standard dial tone upon lifting the handset. The attendant does not hear a voice message indicating the general calls acceptance status, since this, obviously, would be too annoying.

A digit may be displayed at the end of the first line of your attendant position’s screen. Whether or not the service is active, it will indicate the number of general calls currently being processed. If it is flashing, this means that at least one call is waiting to be processed. The purpose of this number is to encourage you to activate your position, as the case may dictate.

System General Call Forward

In relation to your facility’s connection to the ISDN network, your specific rights as an attendant include the ability to program a system general call forward.

This call forward is an immediate call forward that is directly managed at the ISDN network level.

It is applicable to all incoming calls for your facility, which will system- atically be directed to the external number that was defined. This then includes both general calls as well as those received through DID (Direct Inward Dialling), destined for internal users who now may not be contacted at all.

MD Evolution – Dialog 4223 Professional 129