Aastra Telecom 4223 manual Opening/Closing a Hunt Group, GRP. IN/OUT z Group no z

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Group Services

Opening/Closing a Hunt Group

You may be designated as a supervisor for one or several hunt groups, regardless of whether or not you are a member of it (them). This is established by a right that is assigned specifically to you by your system administrator.

In relation to this (these) hunt groups for which you are in charge, it is your responsibility to:

•Open and close each hunt group to traffic, according to the members’ business hours.

•Manage a possible variable call forward for calls directed to the group when it is closed.

This variable call forward is immediate, and is set to be forwarded exclusively to an internal user, to a different hunt group, or to your system’s integrated voice mail system, if it exists (see the “Voice Mail Services” section).

The call forward will then replace a possible fixed call forward to an overflow group, or a dissuasion message that may be pre-defined in terms of each group’s configuration.

To open or close traffic to a hunt group, from an idle extension:

Dial the prefix to open/close hunt groups.

This varies from one facility to another. You may consult the guide integrated within your extension in order to find the prefix that has been defined for this purpose for your facility. See the “Programming Your Extension” section.

Next, dial the internal number for the involved hunt group.

A confirmation that the service was accepted is provided both visually and audibly; the “Accepted Service” message is displayed on the screen, and the service acceptance tone is played.

Press the “C” key to end this service.

If the hunt group was previously open to traffic, it then progresses to a closed status, and will no longer accept calls.

On the other hand, if the hunt group was previously closed to traffic, it then progresses to an open status, and will now accept calls.

When your primary group is closed, its status is represented on each member’s idle extension with a “C” displayed on the first line of the screen.

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MD Evolution – Dialog 4223 Professional 87