Types of Individual Mailboxes | Aastra Telecom 4223 manual

Voice Mail Services

Note: This is also true, of course, of all the other extensions in your facility. Everyone then, has the liberty of leaving voice mail in any available individual or common mailbox.

Types of Individual Mailboxes

Your individual mailbox may be managed according to one of the following three operating modes:

•In answering mode: Your mailbox only plays an absence mes- sage that you may manage yourself. Calling parties who are directed to your mailbox hear your message, however they are not able to leave a message for you.

•In recording mode: Your mailbox plays a greeting that you may manage yourself. Then, calling parties who are directed to your mailbox hear your message, and then may leave a voice mes- sage for you that you may subsequently consult.

•In personal assistant mode: Your mailbox plays a greeting that you may manage yourself. Then, calling parties who are directed to your mailbox may either leave a voice message, or if they so desire, be redirected to your assistant, to another extension you previously designated, or to your facility’s attendants.

The selection of an operating mode for each mailbox is usually overseen by your system administrator. The mode usually used is the recording mode (which is assumed in the rest of this guide).

Call Forwarding to a Voice Mailbox

Forwarding calls to your individual mailbox may be effective according to one of the following types of call forwards:

•Call forward on no-answer condition: Your calling parties will be re-directed to your mailbox, whenever you do not answer, typically after a 20-second delay.

•Call forward on busy condition: Your calling parties are immedi- ately re-directed to your mailbox whenever your extension is busy.

•Call forward on no-answer and busy conditions: Your calling parties are re-directed to your mailbox when there is no answer and when your extension is busy.

•Immediate call forward: All calls are immediately re-directed to your mailbox.

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Aastra Telecom 4223 manual Types of Individual Mailboxes, Call Forwarding to a Voice Mailbox

Contents

Cover Page Graphic User’s GuidePage Table of Contents Page Welcome Declaration of Conformity WarrantyCopyright Important User Information Read these safety instructions before use Introduction to Your Extension Dialog 4223 Extension FeaturesDisplay Dynamic Function Keys Menu Call-Fwd Transfer Headset Key Volume Control KeysKey Clear or Erase Location of the Microphone Location of the Loudspeaker Extension LEDs ÖÔ ÖÔ Redial Callers Pickup Name Display Information Denied service Accepted serviceInvalid number End of call Tones, Voice Announcements, and Ring Tones MD Evolution Dialog 4223 Professional Receiving an External Call Operations for Incoming CallsReceiving an Internal Call Ending a Call Answering a CallAnswering a Second Call L1 ÔÖ L3 ÔÖÖMenu Consulting a New CallL2 ÔÖ L1 ÔÖ Call Pick-Up on Presentation Call Pick-UpPickup Station no z L1 ÖÔ Silent Ringing Function Manually Dialling a Call Operations for Outgoing CallsStation no z 9 z + EXT. no z No to Call z Dial the internal extension number to contact ABBR. no z Calling with Abbreviated Dialling Speed Dialling Placing a Call Using Programmable Line or Repertory Keys Redial Press the dynamic function key shown on the left Last External Number RedialOther Options for Dialling Outgoing Calls Monitoring Your Internal Calls Subsequent Services Automatic Call-Back on Busy Condition Automatic Call-Back on No-Answer Condition Dor í Voice Paging over a Free Extension’s LoudspeakerVpaging Next, dial the desired number Call with Temporary ProtectionProtect Next, dial your user password Station no z Password zCall in Substitution or with Signature Signon Simply dial the desired external number Dtmf End-to-End Dialling Stop Discrimination and Routing of External Calls Operations during a Call Loudspeaker Mode Changing from Handsfree to Handset Mode Changing from Handset to Handsfree Mode Muting during a Conversation Adjusting the Loudspeaker or Handset Listening VolumePress this key to activate the mute mode L1 ÕÔ Enquiry Call during a Conversation L1 Ô Ö Refer Back Call between Two Parties or Broker’s Call Press the second line key that is flashing rapidly Call Transfer between Two PartiesL2 ÔÖ Conferenc Or, simply replace the handset when in handset modeConference Call with N Participants Once again, press the dynamic function key shown on L2 ÕÔ Call Parking and Parked Call Retrieving Call HoldL1 ÔÕ L1 ÔÖ Callpark ID. Code z Retrieve Directory and Call by Name Directory, and Call List Services Press the * key, then either the or + key NameName Begin z Name Suite z Call Log File MD Evolution Dialog 4223 Professional Following different types of services are available Call Forwarding Services MD Evolution Dialog 4223 Professional Menu Press the Menu key Defining a Variable Call Forward Confirm CallfwdFWD no z Call-Fwd Call-Fwd Cancelling a Variable Call ForwardMode Simply press the Call-Fwd key Deactivating a Call Forward Pre-Defined on the Call-Fwd Key Activating a Call Forward Pre-Defined on the Call-Fwd Key Remotefwd Follow Me or Third Party or Remote Call Forward ServiceMenu Press the Menu key on the third party set Press the Next key to display the following screen Immediate Password z Call-Fwd ÖÔFinally, enter your user password Call Deflection Press the C key on your extension to disconnect Dial the prefix to access the call deflection serviceFWD no z L2 Ô Call Forwarding Information Message Services Next Press the dynamic function key shown on the left Sending a Mini-Message Receiving a Mini-Message Callfwd Press the dynamic function key shown on the left Call Forward on Mini-Message or Absence Select Confirm Press your extension’s C key to exit programming mode Voice Mail Services Call Forwarding to a Voice Mailbox Types of Individual Mailboxes Dial 884 z= Lx 884 ÖÔ Internal Notification of Messages Left in Your Mailbox External Notification of Messages Left Your Mailbox Internal Access for ConsultingYour Voice Mail 884 z Enter your user password External Access for Consulting Your Voice MailPassword z AA did no z Station no z Consulting Services and Managing Dial 1 to listen to the previous message Dial 3 to listen to the next messageDial 2 to listen to the previously selected message Dial 4 to rewind within the current message Dial 8 # to erase all of the messages in your mailbox Lx 884 ÔDial 8 to listen erase the current message Automatic Call-Back to the Party Who Additional Personal Assistant ServicesLeft a Message Simply dial Begin by dialling Personalisation Services for your MailboxDial 1 to manage your greeting message Dial 5 to manage your answering message Dial 4 to manage your user password Dial 9 to end personalisation Hunt Group Common Mailbox Dial the number for your company’s automated attendant AA Common Mailbox for a Mailing List885 z Mailbox no z Attendants’ Common Mailbox Integrated Web Server and Unified Messaging MD Evolution Dialog 4223 Professional Group Services Rx Ô Rx ÖÔ Rx ÕÔ Extension Supervision and Associated ServicesHunt Groups Your facility may contain up to 16 hunt groups Pickup Press the dynamic function key shown on the left Simplified Call Pick-Up within a Hunt Group Menu Standby Status within a Hunt GroupL1 Ô SEC. IN/OUT z Lx IN/OUT Ô Press the C key to end this service GRP. IN/OUT z Group no z Opening/Closing a Hunt GroupDial the prefix to open/close hunt groups Next, dial the internal number for the involved hunt group Tension’s programmable line keys or associated satellite Lx IN/OUT Õ Ô N0 BRD GRP z Broadcast Groups Personal Group Services MD Evolution Dialog 4223 Professional Mobile Extension Service Locking Your Extension More Features of Your Extension Lock HH MM z Appointment ReminderAgenda Uor ÔÖ Background Music Music BRD z Music NO. z Hot Line Call to Attendants MD Evolution Dialog 4223 Professional Malicious Press the dynamic function key shown on the left Secret of IdentityTracing Malicious Calls 100 Conversation RecordingRecord Press the dynamic function key shown on the left Infocomm Press the dynamic function key shown on the left Controlling Your External Call ChargesCost Press the dynamic function key shown on the left MD Evolution Dialog 4223 Professional 101 NET. PREF. z Account CodesPress the C key 102 MD Evolution Dialog 4223 Professional 103 Account C EXT. noNext, dial the desired external phone number 104 Programming Your Extension MD Evolution Dialog 4223 Professional 105 Accessing Your Extension’s Programming Mode Lines Programming Your Extension’s Line KeysL3 Ô Call no z Press the line key you wish to program Directory Programming Your Satellite Key Panels’s Repertory KeysR2 Ô Call no z Press the repertory key you wish to program Noreply Programming Your Extension’s Variable Call-Fwd KeyBusy NREP+BUSY MD Evolution Dialog 4223 Professional 109 Adjusting Your Extension’s Ring and Loudspeaker VolumeNodisturb RING+SPKR Press the dynamic function key shown on the left Level -/+Press the Next key 110 MD Evolution Dialog 4223 Professional 111 112 Programming Your User PasswordVpaging Modify Next, enter your new user password Enter your current user passwordConsulting Your Facility’s Dialling Plan 79 z OLD Pswd z NEW Pswd z 114 PrefixesPlan MD Evolution Dialog 4223 Professional 115 Default Actual 116 Attendant-Based Services MD Evolution Dialog 4223 Professional 117 Call Offer or IntrusionIntrusion Press the dynamic function key shown on the left General Call Acceptance Do Not Disturb Override ServiceOverride Press the dynamic function key shown on the left 118 MD Evolution Dialog 4223 Professional 119 Gencall 120 Answering a Call from a Door Phone MD Evolution Dialog 4223 Professional 121 Call Pick-up for General Calls That Are RingingPickup Deflect General L1 ÔÖ 122 Complete Third Party Call Forward Service MD Evolution Dialog 4223 Professional 123 Services Reserved for Attendants 124 Operations for General Calls in Day ModeLx ÖÔ MD Evolution Dialog 4223 Professional 125 126 Operations for General Calls Night Mode MD Evolution Dialog 4223 Professional 127 Activating Day and Night Services 128 Night ST no zNonightst MD Evolution Dialog 4223 Professional 129 System General Call Forward 130 Callfwd System MD Evolution Dialog 4223 Professional 131 Menu Callfwd 2 timesCancsyst Menu Times Managing the Use of the Common Bell ServiceGenring 132 MD Evolution Dialog 4223 Professional 133 Accessing the General Programming Services 134 Reinitialising an Extension’s User PasswordPassword Managing Abbreviated Dialling Managing the System’s Date and TimeTime TIME/DATE z ABBR. List z ABBR. no z Complete no z AbbrnbCURSOR+ 136 MD Evolution Dialog 4223 Professional 137 Inccalls Consulting the Quality of the Facility’s GreetingTK Group no z Period no z Dial the number for the involved trunk group MD Evolution Dialog 4223 Professional 139 Consulting Charge Counters for Your Facility’s ExtensionsCharge Station no z Blank Press the dynamic function key shown on the left Major System Alarm Message IndicationPrint Press the dynamic function key shown on the left 140 MD Evolution Dialog 4223 Professional 141 Alert Press the dynamic function key shown on the left 142 QSIG-MD Private Network Services Operations for Incoming Private Calls Available QSIG-MD Private Network ServicesOperations for Outgoing Private Calls MD Evolution Dialog 4223 Professional 143 Call forwarding services Directory, and Call List ServicesMessage Services Voice Mail Services MD Evolution Dialog 4223 Professional 145 Non-IP Hand-Over ServiceHand Over Press the dynamic function key shown on the left MD Evolution Dialog 4223 Professional 147 Installing Your ExtensionInstalling Your Extension’s Telephone Cords 148 MD Evolution Dialog 4223 Professional 149 Adjusting the Screen AngleInstalling Your Extension’s Label 150 Installing Your Extension on a Wall MD Evolution Dialog 4223 Professional 151 152 Your Extension’s Accessories MD Evolution Dialog 4223 Professional 153 Installing Add-on Key Panels 154 Inserting the Labels for the Add-on Key Panels MD Evolution Dialog 4223 Professional 155 Installation and Cables for an Add-on Interface Module Validating a Headset Connection Connecting a Headset+ *+ 1 z L3 # z 156 Operation in Headset Mode 158 MD Evolution Dialog 4223 Professional 159 Index 160 Common Bell MD Evolution Dialog 4223 Professional 161 162 MD Evolution Dialog 4223 Professional 163 164 Quick Reference Guide MD Evolution Dialog 4223 Professional 165