Symptoms and Solutions
7-8 Avaya Wireless AP-4/5/6 User’s Guide
HTML Help Files Do Not Appear
1. Verify that the HTML Help files are installed in the default directory:
C:\Program Files\Avaya_Wireless\AP\HTML\
2. If the Help files are not located in this folder, contact your network
administrator to find out where the Help files are located on your
server.
3. Perform the following steps to verify the location or to enter the
pathname for the Help files:
a. Click the Commands button in the HTTP interface.
b. Select the Help tab located at the top of the screen.
c. Enter the pathname where the Help files are located in the
Help Link box.
d. Click OK when finished.
Telnet CLI Does Not Work
1. Make sure you have the proper IP Address. Enter your AP IP
address in the Telnet connection dialog, from a DOS prompt, type:
C:\> telnet <AP IP Address>
2. Confirm that your computer has an IP address in the same IP
subnet as your Access Point.
3. Use the CLI over the serial port to check the IP Access Table,
which can be restricting access to Telnet and HTTP.