Symptoms and Solutions

3.From the client computer, use the “ping” network command to test the connection with the AP. If the AP responds, but you still cannot connect to the Internet, there may be a physical network configuration problem (contact your network support staff).

4.If using Power over Ethernet, make sure you are not using a crossover Ethernet cable between the AP and the hub.

VLAN Operation Issues

Verifying Proper Operation of the VLAN Feature

The correct VLAN configuration can be verified by “pinging” both wired and wireless hosts from both sides of the AP device and the network switch. Traffic can be “sniffed” on both the wired (Ethernet) and wireless (WDS) backbones (if configured). Bridge frames generated by wireless clients and viewed on one of the backbones should contain IEEE 802.1Q compliant VLAN headers or tags. The VLAN ID in the headers should correspond to one of the VLAN User IDs configured for the AP.

NOTE:

Sixteen VLAN/SSID pairs are available for the AP-6, and APs that have an 802.11a/b/g or 802.11b/g Upgrade Kit installed. The AP-5 and AP-4 support only one VLAN/SSID pair.

Avaya Wireless AP-4/5/6 User’s Guide

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Avaya AP-4, AP-6, AP-5 manual Vlan Operation Issues, Verifying Proper Operation of the Vlan Feature