Avaya AP-6, AP-4, AP-5 manual Before You Seek Help

Technical Support D

Before You Seek Help

If you are having a problem using an AP and cannot resolve it with the information in Troubleshooting, gather the following information and contact your local authorized reseller or visit http://www.avaya.com/support for contact information:

•List of Avaya Wireless products installed on your network; include the following:

—Product names and quantity

—Part numbers (P/N)

—Serial numbers (S/N)

•List of Avaya Wireless software versions installed

—Check the HTTP interface’s Version screen

—Include the source of the software version (e.g., pre-loaded on unit, installed from CD, downloaded from Avaya Web site, etc.)

Avaya Wireless AP-4/5/6 User’s Guide D-1