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Avaya AP-5, AP-4, AP-6 manual Reset Reload

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Troubleshooting Specifications Install Error codes Alarms Password Default IP Address LED Indicators Wireless Standard Support Interface Configuration

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Recovery Procedures

Figure 7-1. RELOAD and RESET Buttons

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7-16	Avaya Wireless AP-4/5/6 User’s Guide

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Avaya AP-5, AP-4, AP-6 manual Reset Reload

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Contents

AP-4, AP-5, and AP-6 Copyrights Part Number 66221/B Regulatory Information To order copies of this and other documents Page Page AP-4/5/6 User’s Guide Table of Contents Status Information Avaya Wireless AP-4/5/6 User’s Guide Monitor Information Troubleshooting Avaya Wireless AP-4/5/6 User’s Guide Avaya Wireless AP-4/5/6 User’s Guide Avaya Wireless AP-4/5/6 User’s Guide 102 Avaya Wireless AP-4/5/6 User’s Guide Avaya Wireless AP-4/5/6 User’s Guide Avaya Wireless AP-4/5/6 User’s Guide This Chapter Document Conventions Introduction to Wireless Networking Typical wireless network access infrastructure Site Survey Wireless Standard Support Guidelines for Roaming Cell Coverage Security SettingsNetwork Names Channels Ieee 802.11 SpecificationsData Rates 802.11g 802.11b802.11a Management and Monitoring Capabilities HTTP/HTTPS Interface Command Line Interface How To Access the CLI Snmp Management SNMPv3 Secure Management Management and Monitoring Capabilities Prerequisites Information Description Prerequisites Information Description One Access Point Quick Start Guide Product Package MiniPCI Upgrade Kits System Requirements Hardware Installation Attach the Metal Base Unlock the Cable Cover Remove Cable Cover Remove the Front Cover Remove the Back Cover Hardware Installation Attach Ethernet Cable and Power Cable Hardware Installation Assembled Unit ScanTool Setup Wizard Initialization Default IP Address ScanTool ScanTool Instructions Initialization Scan List Initialization Step Action Scan Tool Change Screen Step Action Set IP Address Type to Static Click OK to save your changes Setup Wizard Setup Wizard InstructionsClick LAN Settings Select Tools Internet Options Result The Enter Network Password screen appears Enter Network Password 10. Setup Wizard Initialization Initialization Option Description Dynamic Frequency Selection DFS Channel Frequencies. Note that you See WEP Encryption for more Distribution System WDS for more Set to Large, Medium, Small Microcell, or Minicell depending on Related to the Distance Between Multicast Rate for more information Ascii characters to use 128-bit Following options are available for an 802.11b/g AP Channel Frequencies See WEP Encryption for more Character Chart to use 64-bit Interface Configuration Setup your Tftp Server Download the Latest Software Download Updates from a Tftp Server using the Web Interface Additional Hardware Features Download Updates from a Tftp Server using the CLI Interface Wall Mount Mounting OptionsDesktop Mount Additional Hardware Features 11. Attach the Back Cover to the Wall 12. AP Mounted on a Wall Ceiling Mount 13. Mounting the AP to the Ceiling Installing the AP in a Plenum Kensington Security Slot 14. Kensington Security Slot Power over Ethernet Also see Hardware Specifications LED Indicators Ethernet Wireless Power Link Activity Indication Additional Hardware Features Ethernet Wireless Power Link Activity Indication 15. LED Indicators Illustrated Related Topics Related Topics Logging into the Http Interface Logging into the Http Interface Enter Network Password Screen System Status System Status Screen System Status System Status Advanced4 Configuration Configuring the AP Using the HTTP/HTTPS Interface Enter Network Password Screen Configure Main Screen System Parameters Description Dynamic DNS Support Access Point System Naming Convention System IP Configuration Network To Static Basic IP ParametersParameter Description DNS Client Advanced Dhcp Server Dhcp Server Configuration Screen Parameter Description Parameter Description Comment optional Default Lease Time optionalMaximum Lease Time optional Link Integrity Disable Link Integrity Configuration Screen Interfaces Operational Mode TX Power Control Configuring TX Power Control Operational Mode Screen TX Power Control Wireless 802.11a Ssid 802.11a Channel Frequencies Parameter Description Dynamic Frequency Selection DFS RTS/CTS Medium Reservation Interfaces Wireless 802.11b Characters long for the wireless network Wireless Distribution System WDS for more Set to Large, Medium, Small, Microcell, or Distance Between APs Multicast Rate Parameter Description Parameter Description Parameter Description Parameter Description Distance Between APs Small Cell Large Cell Coverage Low Density vs. Ultra High Density Network Multicast Rate Mbits/s and 11 Mbits/s Multicast Rates Wireless 802.11b/g Mbit/s Mbits/s 802.11b mode only The radio uses 802.11g mode only The radio is For 802.11b/g mode 802.11b/g For 802.11b mode only 802.11bFor 802.11g and 802.11g-wifi modes See 802.11g Channel Frequencies for a list For 802.11b/g and 802.11g-wifi -- Auto See 802.11g Channel Frequencies See RTS/CTS Medium Reservation for more Wireless 802.11a/g 802.11a mode only The radio uses Parameter Description Ssid Frequencies and 802.11g Channel Parameter Description Parameter Description Parameter Description Wireless Distribution System WDS WDS Example Bridging WDS WDS Setup Procedure Scroll down to the Wireless Distribution System heading WDS Configuration Management Ethernet Passwords Type Description Type Description IP Access Table Services Snmp Settings Setting DescriptionEthernet , Wireless , All Interfaces from Secure Management Http Access Set Http Interface Bitmask to Ethernet Https Access Secure Socket Layer 10. Management Services Configuration Screen Configuring Secure Socket Layer SSL Accessing the AP through the Https interface Telnet Configuration Settings Setting Description Serial Configuration Settings Automatic Configuration Set up Automatic Configuration for Static IP 11. Automatic Configuration Screen Set up Automatic Configuration for Dynamic IP 12. Dhcp Options Setting the Boot Server Host Name 13. Dhcp Options Setting the Boot Server Host Name Filtering Ethernet Protocol Select the Filter Operation Type Static MAC Filtering Example To block all traffic Configure 14. Static MAC Configuration Screen Creating an Entry Wired MAC Address 0040F41CDB6A Wireless MAC Address 00022D5194E4Static MAC Filter Examples Prevent Two Specific Devices from Communicating Wired MAC Address 0040F41CDB6A Wireless MAC Address 0020A6124E38 Wireless MAC AddressWired MAC Address Wired MAC Address 01005E00324B Advanced TCP/UDP Port Adding TCP/UDP Port Filters Click Add under the TCP/UDP Port Filter Table heading Alarms Editing TCP/UDP Port Filters Configuration Alarm Trap Name Description Groups Security Alarms Trap Name Description Wireless Alarms Trap Name Description Trap Name Description Operational Alarms Trap Name Description Software task in the AP is Flash Memory Alarms Trap Name Description Tftp Alarms Trap Name Description Image Alarms Trap Name Description Invalid image is loaded in the Access RFC 1215-Trap Name Description Bridge MIB RFC 1493 Alarms Trap Name Description Severity Levels Alarm Host Table Add an Entry or Enable the AP Edit or Delete an Entry Syslog 15. Syslog Configuration Screen Setting Syslog Event Notifications Event Priority Description Configuring Syslog Event Notifications Bridge Spanning Tree Storm Threshold Intra BSS Packet Forwarding Configuring Interfaces for Packet Forwarding Authentication and Encryption Modes Security WEP Encryption 802.1x Authentication Popular EAP types include Authentication Process 16. Radius Authentication Illustrated Wi-Fi Protected Access WPA Avaya Wireless AP-4/5/6 User’s Guide 125 126 Avaya Wireless AP-4/5/6 User’s Guide Configuring Security Settings Security Mode Description Enable WPA-PSK WPA Authentication Protocol Hierarchy SSID, VLAN, and Security Modes Vlan Overview Vlan Avaya Wireless AP-4/5/6 User’s Guide 133 17. Components of a typical Vlan Vlan Workgroups and Traffic Management Traffic Management Typical User Vlan Configurations Configure Multiple SSID/VLAN/Security Mode Entries Click Configure SSID/VLAN/Security Mgmt Vlan 138 Avaya Wireless AP-4/5/6 User’s Guide 18. SSID, VLAN, and Security Table Wireless a 19. SSID, VLAN, and Security Table Wireless a Add Entries Avaya Wireless AP-4/5/6 User’s Guide 141 Enable WEP Encryption Enable 802.1x Security Enable Mixed Mode 802.1x and WEP EncryptionSet Security Mode to Select an Encryption Key Length Set Security Mode to Mixed Enable WPA Mode Set Security Mode to WPA Enable WPA-PSK Mode Set Security Mode to WPA-PSK Typical Vlan Management Configurations Control Access to the APProvide Access to a Wireless Host in the Same Workgroup Click Configure SSID/VLAN/Security Click Configure Vlan Disable Vlan ManagementMAC Access 148 Avaya Wireless AP-4/5/6 User’s Guide Rogue Access Point Detection RAD 20. MAC Access Configuration Screen 150 Avaya Wireless AP-4/5/6 User’s Guide RAD Configuration Requirements 21. Example Rogue AP Detection Deployment Configuring RAD 22. Rogue Access Point Detection Screen Radius MAC Access Control by Means of Radius Authentication Avaya Wireless AP-4/5/6 User’s Guide 157 158 Avaya Wireless AP-4/5/6 User’s Guide Avaya Wireless AP-4/5/6 User’s Guide 159 23. Radius MAC-Based Access Control Screen Radius Authentication with 162 Avaya Wireless AP-4/5/6 User’s Guide 24. Radius EAP/802.1x Authentication Screen Radius Accounting Session Length Configuring Radius Accounting 166 Avaya Wireless AP-4/5/6 User’s Guide Avaya Wireless AP-4/5/6 User’s Guide 167 168 Avaya Wireless AP-4/5/6 User’s Guide 25. Radius Accounting Server Configuration 170 Avaya Wireless AP-4/5/6 User’s Guide Monitor Information Logging into the Http Interface Result The AP Enter Network Password screen appears Enter Network Password Screen Monitor Main Screen Version Component Name Version Information Screen Icmp IP/ARP Table IP/ARP Table Learn Table Learn Table Iapp Radius Radius Monitoring Screen Wireless Interface Monitoring Link Test Open the Remote Link Test screen 10. Remote Link Test Screen MAC Address Link Test Link Test 11. SNR Report Screen Refreshing Station Statistics Station StatisticsEnabling and Viewing Station Statistics 12. Station Statistics Screen Description of Station Statistics Station Statistics Station Statistics Commands Logging into the Http Interface Select Tools Internet Options Enter Network Password Screen Update AP by Using Tftp Update AP by Using Http Introduction to File Transfer via Tftp or Http Tftp File Transfer Guidelines Http File Transfer Guidelines Image Error Checking during File Transfer Update AP by Using Tftp Update AP via Tftp Command Screen File Operation field, select either Update AP or Update AP Update AP by Using Http Update AP via Http Command Screen System Message Update AP Successful Upload File by Using Tftp Update AP Unsuccessful Retrieve File via Tftp Command Screen Upload File by Using Http Retrieve File via Http Command Screen 10. Retrieve File Confirmation Message 11. File Download Dialog Box Reboot 12. Retrieve File Save As Dialog 13. Reboot Command Screen Reset 14. Reset to Factory Defaults Command Screen Help Link 15. Help Link Configuration Screen Help Link Troubleshooting Troubleshooting Concepts Symptoms and Solutions Connectivity IssuesAP Unit Will Not Boot No LED Activity Serial Link Does Not Work Ethernet Link Does Not Work Client Computer Cannot Connect Basic Software Setup and Configuration ProblemsLost AP, Telnet, or Snmp Password AP Has Incorrect IP Address Http browser or Telnet Interface Does Not Work Http//192.168.1.100 \ telnet AP IP Address Html Help Files Do Not AppearTelnet CLI Does Not Work Client Software Finds No Connection Client Connection ProblemsTftp Server Does Not Work Client PC Card Does Not Work Intermittent Loss of Connection Vlan Operation Issues Verifying Proper Operation of the Vlan Feature Vlan Workgroups There Is No Data Link Power over Ethernet PoEAP Does Not Work Recovery Procedures Overload Indications Reset to Factory Default Procedure Reset Reload Forced Reload Procedure Download a New Image Using ScanTool Download Procedure Preparing to Download the AP Image Recovery Procedures Download a New Image Using the Bootloader CLI Device-Name Enter only the following statements Example Attaching the Serial Port Cable Setting IP Address using Serial PortHardware and Software Requirements Initializing the IP Address using CLI Result of show ip CLI Command Recovery Procedures Tftp Server Radius Authentication ServerRelated Applications Related Applications Related Applications This Appendix This appendix contains the following sections Notation Conventions General NotesPrerequisite Skills and Knowledge Important Terminology Term Description Tftp Navigation and Special Keys Key Combination Operation CLI Error Messages Error Message Description Bootloader CLI Bootloader CLI Figure A-1. Results of help bootloader CLI command Command Conventions CLI Conventions Creation Modification Deletion Entering Text StringsEnabling/Disabling CLI Help Question Mark Operation Basic Example Example 2. Displaying specific commands Example 3. Displaying parameters for set and show commands Figure A-5. Result of set ? CLI command Example 3a. Displaying every parameter that can be changed Example 3b. Displaying parameters based on letter sequence Example 4. Displaying prompts for successive parameters Help Command Figure A-8. Results of help CLI command Accessing the AP CLI Using HyperTerminal to Log in to the AP Using Telnet to Log in to the AP Type telnet IP Address of the unit CLI Commands Done DownloadSyntax Downloads a file Exit Help Use help as the only argument Figure A-9. Results of help CLI command History Passwd Reboot Quit Figure A-10. Results of search mgmtipaccesstbl CLI command Search Configuring Objects that Require Reboot Set Examples Device-NameexitCR or quitCR or doneCR Set the Access Point IP Address Parameter Create a table entry or rowSyntax Result Enable, Disable, or Delete a table entry or row Modify a table entry or row Show Show Group Parameters Figure A-12. Result of show ipaddr CLI Command Show Individual and Table Parameters Upload Parameter Tables Auto Configuration Commands Auto Configuration Parameters Syntax Examples Dhcp Server Commands Dhcp Server Parameters IP Address Pool Parameters Device-Name set DNS Client Commands DNS Client for Radius Name Resolution Figure A-13. Results of show dns CLI command Ethernet Interface Commands Ethernet Interface Parameters Ethernet Speed and Transmission Mode Value Ethernet Protocol Filtering Table Parameters Filtering CommandsEthernet Protocol Filtering Parameters Static MAC Address Filter Table Proxy ARP Parameters IP ARP Filtering Parameters Broadcast Filtering Table TCP/UDP Port Filtering TCP/UDP Port Filtering Table Filtering Commands Filtering Commands Http and Https Commands Http Web browser Parameters Change Http Interface Password Configure Management Interfaces Configure Secure Socket Layer Https Set TCP Port Iapp Commands Iapp Parameters Syntax Example Intra BSS CommandsIntra BSS Parameters Inventory Management Commands IP Access Table CommandsIP Access Table Parameters Inventory Management Parameters Edit Management IP Access Table IP Commands IP Configuration Parameters Link Integrity Commands Link Integrity Parameters IP Target Table Parameters Syntax Examples MAC Access Control Table Parameters MAC Access Control CommandsMAC Access Control Parameters Disable or Delete an Entry in the MAC Access Control Table Setup MAC Address Access ControlAdd an Entry to the MAC Access Control Table Monitoring Parameters Packet Forwarding Commands Packet Forwarding Parameters RAD Commands Rogue Access Point Detection RAD Parameters Radius Commands General Radius Parameters Radius Authentication Parameters Radius Commands Radius Accounting Parameters Configure Radius Authentication server Figure A-15. Results of show radiustbl CLI command Set MAC Address Format Type Enable Radius MAC Access ControlEnable Radius Accounting Configure Radius Accounting server Figure A-16. Result of show radius CLI Command Secure Management Commands Secure Management Parameters Serial Port Commands Serial Port Parameters Snmp Commands Snmp Parameters Snmp Snmp Trap Host Table Parameters Change Snmp Passwords Spanning Tree Commands Spanning Tree Parameters Spanning Tree Priority and Path Cost Table SpectraLink VoIP Commands SpectraLink VoIP Parameters 802.11b and bg Modes Only Storm Threshold Table Storm Threshold CommandsStorm Threshold Parameters Syslog Commands Syslog Parameters = Logalert = Logcrit = Logerr Syslog Host Table Parameters System Information Commands System Parameters Set Telnet Commands Telnet Parameters Table A-4 Interface Bitmask Values Tftp Server Parameters Tftp CommandsSet Telnet Session Timeouts Download an AP Configuration File from a Tftp Server Tftp Backup your AP Configuration File to a Tftp Server Wireless Distribution System WDS Security Table Parameters WDS CommandsWireless Distribution System WDS Parameters 802.11a Wireless Interface Commands 802.11a Parameters 802.11a Channel Frequencies Figure A-20. Results of show wif CLI command for an AP Network Name Ssid Operational Mode Autochannel Select ACS 802.11b Wireless Interface CommandsEnable/Disable Closed System 802.11b Parameters 109 FCC For results of the show wif command, see Figure A-20 112 Enable/Disable Interference Robustness 802.11b Only Enable/Disable Load Balancing 802.11b OnlyEnable/Disable Medium Density Distribution 802.11b Only Set the Distance Between APs 802.11b Only Set the Multicast Rate 802.11b Only Distance between APs Multicast Rate 802.11b/g Wireless Interface Commands 802.11b/g Parameters See 802.11g Channel Frequencies Values 118 119 120 Wireless Interface SSID/VLAN/Security Commands Wireless Interface Ssid Table Parameters Wireless Interface SSID/VLAN/Security Commands Device-Name show wifssidtbl Device-Name set Wifssidtbl 3 2 Engineering Enable WPA VLAN/SSID Pair Commands VLAN/SSID Parameters Vlan ID Table Enable Vlan Management Add an Entry to the Vlan ID Table 128 Description Description Software Features Management Functions AP-6 Feature AP-4 AP-5 11b/g Kit 11a/b/g KitFeature 802.11b 802.11a 802.11b/g Advanced Bridging Functions Medium Access Control MAC Functions Feature 802.11b 802.11a 802.11b/g Security Functions WPA Network Functions Advanced Wireless Functions Hardware Specifications Using the Power AdapterUsing Power over Ethernet AP without metal base Environmental Specifications AP UnitEthernet Interface Serial Port Interface Http Interface Radio SpecificationsPower over Ethernet Interface 802.11a Channel Frequencies FCC Etsi MKK Asia 802.11b Channel Frequencies FCC Etsi MKK 802.11g Channel Frequencies 437 442 447 452 457 4571 462 4621 4671 4721 4842 Wireless Communication Range AP-4 802.11b Wireless Communication Ranges Range Mbits/s AP-5 802.11a Wireless Communication Ranges AP-6 802.11 b/g Wireless Communication Ranges Range Radio Specifications Before You Seek Help Before You Seek Help Before You Seek Help Before You Seek Help

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