Avaya AP-5, AP-4, AP-6 manual Power over Ethernet PoE, AP Does Not Work, There Is No Data Link

Symptoms and Solutions

Power over Ethernet (PoE)

The AP Does Not Work

1.Verify that you are using a standard UTP Category 5 cable.

2.Try a different port on the same PoE hub (remember to move the input port accordingly) – if it works, there is probably a faulty port or bad RJ-45 port connection.

3.If possible, try to connect the AP to a different PoE hub.

4.Try using a different Ethernet cable – if it works, there is probably a faulty connection over the long cable, or a bad RJ-45 connection.

5.Check power plug and hub.

6.If the Ethernet link goes down, check the cable, cable type, switch, and hub.

There Is No Data Link

1.Verify that the indicator for the port is “on.”

2.Verify that the PoE hub is connected to the Ethernet network with a good connection.

3.Verify that the Ethernet cable is Category 5 or better and is less than 100 meters (approximately 325 feet) in length from the Ethernet source to the AP.

Avaya Wireless AP-4/5/6 User’s Guide 7-13