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Dot Hill Systems II 200 FC service manual March 83-00003261, Revision C

Models: II 200 FC

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Troubleshooting Specs Install 4Drive LEDs Flowchart, 1 Silencing Audible Alarms Default SFP Placement 1Battery Status Indicators Connecting Your Array Configuration Overview Using the Reset Push Button

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SANnet II 200 FC, SATA, and SATA SE

Array Installation, Operation, and

Service Manual

March 2005

83-00003261, Revision C

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Dot Hill Systems II 200 FC service manual March 83-00003261, Revision C

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Contents

March 83-00003261, Revision C Copyright Contents Site Planning LEDs When The Array Is First Powered On Front-Panel LEDs Configuration Overview Troubleshooting Your Array Setting Up the Serial Port Connection RJ-45 Connector DB9 COM Port Configuring a Microsoft Windows Server Index Index-1 Page Figures Figure B-1 SANnet II 200 FC Jbod Array Attached to a Single HBA Port Figures Page Tables Controller Module and Battery Module LEDs Power Supply LEDs Battery Status Indicators How This Book Is Organized Preface Related Documentation Typographic Conventions Placing a Support Call Technical Support Dot Hill Welcomes Your Comments Product and Architecture Overview 1SANnet II 200 FC, SATA, and Sata SE Array Front View Comparison of FC, SATA, and Sata SE Arrays Fibre Channel and Sata Array Architectures SANnet II 200 FC Array Features SANnet II 200 Sata and Sata SE Array Features 10K RPM SANnet II 200 FC, SATA, and Sata SE Array Configurations SFP RAID I/O Controller Modules Field-Replaceable Units Disk Drives 2 I/O Expansion Modules SANnet II 200 FC Array Disk Drives Battery Module Interoperability Power and Fan ModulesFibre Channel Technology Overview FC Protocols Fibre Hubs and SwitchesFC Topologies Scalability Data Availability Fibre Channel Architecture Redundant Configuration Considerations Active-to-Active Redundant Controller Additional Software ToolsPage Customer Obligations Site Planning Safety Precautions 1Environmental Specifications Electrical and Power SpecificationsEnvironmental Requirements Electromagnetic Compatibility Rack Placement Physical Specifications2Power Specifications 3Physical Specifications Console and Other Requirements Tabletop Placement Preinstallation Worksheets 4Site Preparation Worksheet 5Host and Fabric Switch Connectivity Summarized Opening Your Package Unpacking Your Array Checking the Package Contents Mounting Your Array in a Rack or Cabinet Customer-Provided CablesPage Connecting Your Array 1Front Bezel and Front Bezel Locks of an Array Connecting Your Array SANnet II 200 FC Array Connections RAID Array Connections SANnet II 200 Sata Array Connections Servers and consoles FC devices SANnet II 200 Sata SE Array Connections Connecting the Chassis to AC Power OutletsPage 6Installing a Cord Lock Connecting the Chassis to DC Power Outlets 2DC Cable Wiring for Cable 1DC Cable Wiring for Cable Cabling to Expansion Units RAID array Expansion unit Loop a top drive ports Setting Loop IDs on Expansion Units 9Front Bezel and Front Bezel Locks of an Array 3ID Switch Settings for Expansion Units Reviewing Channels, Ports, and SFPs Powering Up and Checking LEDs Drive Port Connectivity in a Dual-Controller Array SANnet II 200 FC Array Drive Ports 6Number of Host Ports and Supported Host Port Speeds Host Port Connectivity in a Dual-Controller Array SANnet II 200 Sata and Sata SE Arrays 16Host Channels on a Dual-Controller Sata SE Array Default SFP Placement Host port FC0 Drive port FC2 Host port FC4 Host port FC0 Host port FC1 Host port FC4 21SANnet II 200 FC JBOD/Expansion Unit Default SFP Placement Changing Your SFP Configuration Establishing Communications With An Array Configuring a Host COM Port to Connect to a RAID Array Choose Set IP Address →Address Manually Setting a Static IP Address Setting Up Out-of-Band Management Over Ethernet # telnet IP-address Adding an Expansion Unit to an Existing RAID Array Choose Support →Downloads Click Firmware Downloads Connecting Ports to Hosts Power-On Sequence Powering Off the Array Page Summary of Array Configuration Configuration OverviewPage Point-to-Point Configuration Guidelines Page Sample SAN Point-to-Point Configuration Page Server Switch PID 40 PID 43 SID 45 SID 46 Map LG0 to PIDs 40 Server Switch PID SID Map LG0 to PIDs 40 LUN 2Connection for Four Servers in a DAS Configuration Sample DAS Loop Configuration Server RCC Channel Primary Secondary Number ID Number Connecting Two Hosts to One Host Channel Sata Only Larger Configurations Configuration Overview Page 1Front-Panel LED Status When Array Is First Powered On LEDs When The Array Is First Powered OnChecking LEDs 1Front-Panel LEDs Front-Panel LEDs 2Front-Panel LEDs 2lists the front-panel LEDs and describes LED activity Correcting SES or PLD Firmware Version Conflicts Drive LED Status3Drive LED Status 1 I/O Controller Module LEDs Back-Panel LEDs Activity Cache Ethernet active Ethernet link Battery 4I/O Controller Module and Battery Module LEDs 6I/O Expansion Module for a SANnet II 200 FC Expansion Unit 2 I/O Expansion Module LEDs 6Power Supply LEDs Power Supply and Fan Module LEDs5I/O Expansion Module LEDs Following figure shows the DC power supply and fan module Maintaining Your Array Using Software to Monitor and Manage the Array In-Band Connections Out-of-Band ConnectionsOther Supported Software Enabling Veritas DMP Veritas Volume Manager ASL Battery OperationBattery Status 1Battery Status Indicators Viewing Event Logs on the Screen Page Controller Firmware Upgrade Features Installing Firmware UpgradesUpgrading Firmware Upgrading SES and PLD Firmware Replacing the Front Bezel and Ear Caps Placing the Bezel and Ear Caps Back Onto the Chassis Removing the Front Bezel and Ear CapsPage Sensor Locations Troubleshooting Your Array 1Cooling Element Sensors for FC, SATA, and Sata SE Arrays Cooling Element Sensors 2Temperature Sensors for FC, SATA, and Sata SE Arrays Temperature Sensors 3Voltage Sensors for FC Arrays Voltage Sensors4Voltage Sensors for Sata and Sata SE Arrays Power Supply Sensors Silencing Audible Alarms5Power Supply Sensors for FC, SATA, and Sata SE Arrays Page RAID LUNs Not Visible to the Host 6Silencing AlarmsController Failover Recovering From Fatal Drive Failure Troubleshooting Your Array Using the Reset Push Button Power Supply and Fan Module Troubleshooting Flowcharts 2Power Supply or Fan Module Flowchart, 1 Drive LEDs 3Power Supply or Fan Module Flowchart, 2Page 4Drive LEDs Flowchart, 1 Front-Panel LEDs 5Drive LEDs Flowchart, 2 6Front-Panel LEDs Flowchart, 1 7Front-Panel LEDs Flowchart, 2 8Front-Panel LEDs Flowchart, 3 9Front-Panel LEDs Flowchart, 4 4 I/O Controller Module 10I/O Controller Module FlowchartPage SANnet II 200 FC, SATA, and Sata SE Array Specifications SANnet II 200 FC, SATA, and Sata SE Array Highlights Hardware Loop ID Firmware Host-Side Connection Mode Firmware LUN Filtering RAID-Based Mapping Agency Approvals and StandardsFirmware Redundant Loops Firmware Dynamic Load Balancing ESD Page Supported Configurations Jbod Arrays Using a Standalone Jbod Array SANnet II 200 FC Array Only Supported Host Platforms and Connection Methods Jbod Arrays Supported Operating Systems Jbod ArraysKnown Limitations Affecting SANnet II 200 FC Jbod Arrays SANscape SANscape Alert Setting the Loop ID on a SANnet II 200 FC Jbod ArraySANscape CLI Table B-2ID Switch Settings for SANnet II 200 FC Jbod Arrays Changing Your ID Switch Setting Single-Port Connection to a SANnet II 200 FC Jbod Array Connecting SANnet II 200 FC Jbod Arrays Dual-Port Connections to a SANnet II 200 FC Jbod Array Jbod array Changing Your SFP Configuration on Jbod Arrays Choose View →Agent Options Management Enabling SANnet II 200 FC Jbod Array Support Jbod Downloading Firmware to Disk Drives in a Resizing LUNs Greater Than 1 Tbyte Troubleshooting SANnet II 200 FC Jbod Arrays Troubleshooting Hardware Issues Troubleshooting Configuration IssuesPage Jbod or expansion unit problem FC Converting a Jbod to a RAID array Table C-1Failed Component Alarm Codes Failed Component Alarm CodesPage Cable Pinouts RJ-45 Connector Figure D-2RS-232 DB9 EIA/TIA 574 View of the Male End DB9 COM Port Setting Up the Serial Port Connection Using the tip Command for Local Access to the Array Determining the WWN in the Solaris Operating System Page Configuring a Microsoft Windows Server Power up the array Choose Start →Find →For Files or Folders Choose Programs →Accessories →Command Prompt Select Primary partition and click Next Select Format this partition with the following settings Appendix F Configuring a Microsoft Windows Server F-7 Determining the Worldwide Name for Microsoft Windows Servers Configuring a Linux Server Minicom -s Accessing the Firmware Application From a Linux Server Highlight Extended Firmware Settings and press Return Checking the Adapter Bios Making an ext3 File System for Linux Multiple LUN Linux Configuration Creating a File System Mounting the File System Automatically Creating a Mount Point and Mounting the File System Manually Determining the Worldwide Name for Linux Hosts Setting Up a Serial Port Connection Configuring an IBM Server Running the AIX Operating SystemPage Kermitset line /dev/tty0p1 Using Smit to Enable an AIX Host to Recognize New LUNs Creating a Volume Group Creating a Logical Volume Verifying That the New File System Is Mounted Mounting the New File System Figure H-2Network Address Corresponding to WWN Determining the Worldwide Name for IBM Servers Running AIX Configuring an HP Server Running the HP-UX Operating System Page # kermit Attaching the Disk Array Logical Volume Manager Definitions of Common Terms Creating a Physical Volume # pvcreate /dev/rdsk/c12t6d2 # lvcreate -L 4092 /dev/vg02 Mounting the File System Manually Creating an HP-UX File System Determining the Worldwide Name for HP-UX Hosts # fcmsutil/device-name Index Page Index Serial port parameters E-2,F-2,G-2,H-2,H-3,I-2, I Index

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