March 83-00003261, Revision C
Array Installation, Operation, and Service Manual
SANnet II 200 FC, SATA, and SATA SE
Changes
Copyright
Trademarks
Contents
Preface
xvii
1. Product and Architecture Overview
Unpacking Your Array
Connecting Your Array
Site Planning
Checking LEDs
Configuration Overview
Contents
Troubleshooting Your Array
Maintaining Your Array
A. SANnet II 200 FC, SATA, and SATA SE Array Specifications
Configuring a Microsoft Windows Server
Index
Index-1
Page
Figures
FIGURE B-1 FIGURE B-2
Figures
B-15
B-16
Page
Tables
TABLE A-1 TABLE A-2 TABLE A-3 TABLE B-1 TABLE B-2 TABLE B-3 TABLE B-4
TABLE C-1 TABLE D-1 TABLE D-2
Preface
How This Book Is Organized
SANnet II Family FRU Installation Guide
SANnet II Family Rack Installation Guide for 2U Arrays
SANnet II Family Safety, Regulatory, and Compliance Manual
Typographic Conventions
Technical Support
Placing a Support Call
Corporate Headquarters Contacts
United States California Corporate Headquarters
Dot Hill Welcomes Your Comments
Product and Architecture Overview
CHAPTER
1.1 Comparison of FC, SATA, and SATA SE Arrays
1.1.1.1 SANnet II 200 FC Array Features
1.1.1 Fibre Channel and SATA Array Architectures
1.1.1.2 SANnet II 200 SATA and SATA SE Array Features
SANnet II 200 SATA SE Array
SANnet II 200 FC Array
SANnet II 200 SATA Array
1.1.3 SANnet II 200 FC, SATA, and SATA SE Array Configurations
1. 1-GHz drives are not supported
1.2 Field-Replaceable Units
1.2.1 RAID I/O Controller Modules
1.2.2 I/O Expansion Modules
1.2.3 Disk Drives
1.2.3.2 SANnet II 200 SATA and SATA SE Array Disk Drives
1.2.4 Battery Module
1.2.3.1 SANnet II 200 FC Array Disk Drives
1.4 Fibre Channel Technology Overview
1.2.5 Power and Fan Modules
1.3 Interoperability
1.4.2 FC Topologies
1.4.3 Fibre Hubs and Switches
1.4.1 FC Protocols
1.4.4 Data Availability
1.4.5 Scalability
1.5.1.1 Host Bus Adapters
1.5.1 Redundant Configuration Considerations
1.5 Fibre Channel Architecture
1.5.1.3 Host Redundant Paths
1.6 Additional Software Tools
1.5.1.2 Active-to-Active Redundant Controller
Page
CHAPTER
Site Planning
2.1 Customer Obligations
2.2 Safety Precautions
2.3.1 Electromagnetic Compatibility
2.4 Electrical and Power Specifications
2.3 Environmental Requirements
2.6 Layout Map
2.5 Physical Specifications
2.6.1 Rack Placement
2.6.2 Tabletop Placement
2.7 Console and Other Requirements
2.8 Preinstallation Worksheets
Table 2-4 Site Preparation Worksheet
Host or Fabric Switch Connectivity - Host or Fabric Switch #2
Table 2-5 Host and Fabric Switch Connectivity Summarized
Host or Fabric Switch Connectivity - Host or Fabric Switch #1
CHAPTER
Unpacking Your Array
3.1 Opening Your Package
3.2 Checking the Package Contents
3.2.1 Standard Array Packages
3.3 Field-Replaceable Units
3.4 Customer-Provided Cables
3.5 Mounting Your Array in a Rack or Cabinet
SANnet II Family Rack Installation Guide for 2U Arrays
Page
Connecting Your Array
CHAPTER
4.1 Converting Your Front Bezel Locks So the Keys Cannot Be Removed
Figure 4-1 Front Bezel and Front Bezel Locks of an Array
Chapter 4 Connecting Your Array
4.2 RAID Array Connections
4.2.1 SANnet II 200 FC Array Connections
4.2.2 SANnet II 200 SATA Array Connections
Chapter 4 Connecting Your Array
Servers and consoles FC devices Management console
FC device connections application/data servers and consoles
Servers and consoles FC devices
console
FC device connections application/data servers and consoles
Management
4.3 Connecting the Chassis to AC Power Outlets
4.2.3 SANnet II 200 SATA SE Array Connections
Set them aside for reassembly later
4.4 Connecting the Chassis to DC Power Outlets
Figure 4-6 Installing a Cord Lock
Table 4-1 DC Cable Wiring for Cable
Table 4-2 DC Cable Wiring for Cable
4.5 Cabling to Expansion Units
RAID array Expansion unit Expansion unit
Loop A top drive ports
Cable to drive Cable to host
Loop B bottom drive ports
4.6 Setting Loop IDs on Expansion Units
RAID array Expansion unit Loop A left-side drive ports Expansion unit
Cable to drive
Loop B right-side drive ports
1. Use the provided key to unlock both bezel locks
Do not use force when placing a cap on an ear
4.7 Powering Up and Checking LEDs
4.8 Reviewing Channels, Ports, and SFPs
4.8.1 Drive Port Connectivity in a Dual-Controller Array
Two ports on channel Two drive ports on channel
4.8.1.1 SANnet II 200 FC Array Drive Ports
4.8.1.2 SANnet II 200 SATA Array Drive Ports
4.8.2 Host Port Connectivity in a Dual-Controller Array
4.8.2.1 SANnet II 200 FC Array
4.8.2.2 SANnet II 200 SATA and SATA SE Arrays
4.8.3 Default SFP Placement
Figure 4-16 Host Channels on a Dual-Controller SATA SE Array
FC0 FC1 FC4 FC5
H/D/RCC
4.8.4 Changing Your SFP Configuration
Figure 4-22 SANnet II 200 SATA Expansion Unit Default SFP Placement
4.9 Establishing Communications With An Array
4.10 Configuring a Host COM Port to Connect to a RAID Array
4.11 Manually Setting a Static IP Address
4. Choose Set IP Address →Address
4.12 Setting Up Out-of-Band Management Over Ethernet
4. Press Ctrl-L to refresh the screen and view the Main Menu
4.14 Adding an Expansion Unit to an Existing RAID Array
4.15 Connecting Ports to Hosts
a. Choose Support →Downloads b. Click Firmware Downloads
4.16 Power-On Sequence
4.17 Powering Off the Array
Page
CHAPTER
Configuration Overview
5.1 Summary of Array Configuration
3. Set up an IP address for the controller
5.1.1 Point-to-Point Configuration Guidelines
Caution - If you keep the default loop mode and connect to a fabric switch, the array automatically shifts to public loop mode. As a result, communication between the array and the switched fabric runs in half duplex send or receive instead of providing the full duplex send and receive performance of point-to-point mode
5.1.2 A Sample SAN Point-to-Point Configuration
Remember these important rules
Map LG1 to SIDs 45 and
Note - These illustrations show the default controller locations however, the primary controller and secondary controller locations can occur in either slot and depend on controller resets and controller replacement operations
2. Connect expansion units, if needed
5.1.3 A Sample DAS Loop Configuration
Chapter 5 Configuration Overview
Server
Server
Server
1. Establish two connections between each server and the array
Page
5.2 Larger Configurations
5.1.4 Connecting Two Hosts to One Host Channel SATA Only
Do not combine SANnet II 200 FC drives and SANnet II 200 SATA drives on the same Fibre Channel loop. Use them only on separate loops
Page
CHAPTER
6.1 LEDs When The Array Is First Powered On
Checking LEDs
Figure 6-1 Front-Panel LEDs
6.2 Front-Panel LEDs
Figure 6-2 Chassis Ear LEDs and Reset Button on Front Panel
Table 6-2 lists the front-panel LEDs and describes LED activity
Table 6-2 Front-Panel LEDs
Table 6-3 Drive LED Status
6.2.1 Drive LED Status
6.2.2 Correcting SES or PLD Firmware Version Conflicts
6.3 Back-Panel LEDs
6.3.1 I/O Controller Module LEDs
SFP speed
Table 6-4 I/O Controller Module and Battery Module LEDs
Status of battery
Solid green - Battery charged
Blinking green - Battery charging
6.3.2 I/O Expansion Module LEDs
6.3.3 Power Supply and Fan Module LEDs
Figure 6-9 DC Power Supply and Fan Module
The following figure shows the DC power supply and fan module
Figure 6-8 AC Power Supply and Fan Module
CHAPTER
7.1 Using Software to Monitor and Manage the Array
Maintaining Your Array
7.1.3 Other Supported Software
7.1.1 Out-of-Band Connections
7.1.2 In-Band Connections
7.1.4 Enabling VERITAS DMP
7.2.1 Battery Status
7.2 Battery Operation
7.1.5 The VERITAS Volume Manager ASL
7.3 Viewing Event Logs on the Screen
A log of recent events is displayed
7.4 Upgrading Firmware
7.4.1 Installing Firmware Upgrades
7.4.2 Controller Firmware Upgrade Features
7.5 Replacing the Front Bezel and Ear Caps
7.4.3 Upgrading SES and PLD Firmware
7.5.1 Removing the Front Bezel and Ear Caps
7.5.2 Placing the Bezel and Ear Caps Back Onto the Chassis
Page
CHAPTER
Troubleshooting Your Array
8.1 Sensor Locations
Figure 8-1 Cooling Fan Locations
8.1.1 Cooling Element Sensors
Table 8-1 Cooling Element Sensors for FC, SATA, and SATA SE Arrays
8.1.2 Temperature Sensors
Table 8-2 Temperature Sensors for FC, SATA, and SATA SE Arrays
Table 8-4 Voltage Sensors for SATA and SATA SE Arrays
8.1.3 Voltage Sensors
Table 8-3 Voltage Sensors for FC Arrays
8.2 Silencing Audible Alarms
8.1.4 Power Supply Sensors
To silence the alarm, perform the following steps
Functions →Mute beeper. Refer to the SANnet II Family RAID Firmware
8.3 RAID LUNs Not Visible to the Host
8.4 Controller Failover
8.5 Recovering From Fatal Drive Failure
1. Discontinue all I/O activity immediately
8.6 Using the Reset Push Button
8.7 Troubleshooting Flowcharts
8.7.1 Power Supply and Fan Module
Figure 8-2 Power Supply or Fan Module Flowchart, 1 of
1A Power supply or fan problem
8.7.2 Drive LEDs
Figure 8-3 Power Supply or Fan Module Flowchart, 2 of
1B Power supply or fan problem
Chapter 8 Troubleshooting Your Array
Caution - When you rotate or replace drives, make sure that
Chapter 8 Troubleshooting Your Array
Figure 8-4 Drive LEDs Flowchart, 1 of
2A Drive LEDs problem FC
II Family FRU Installation Guide
8.7.3 Front-Panel LEDs
3A Front panel LEDs problem FC
Figure 8-6 Front-Panel LEDs Flowchart, 1 of
Chapter 8 Troubleshooting Your Array
Figure 8-7 Front-Panel LEDs Flowchart, 2 of
3B Front panel LEDs problem FC
3C Front panel LEDs problem FC
Figure 8-8 Front-Panel LEDs Flowchart, 3 of
Chapter 8 Troubleshooting Your Array
Figure 8-9 Front-Panel LEDs Flowchart, 4 of
3D Front panel LEDs problem FC
8.7.4 I/O Controller Module
Figure 8-10 I/O Controller Module Flowchart
Chapter 8 Troubleshooting Your Array
4A I/O controller module problem FC
Page
APPENDIX A
SANnet II 200 FC, SATA, and SATA SE Array Specifications
A.1 Physical Specifications
A.2 SANnet II 200 FC, SATA, and SATA SE Array Highlights
Table A-2 SANnet II 200 FC, SATA, and SATA SE Array Highlights
A.2.2 Firmware Host-Side Connection Mode
A.2.1 Hardware Loop ID
A.3 Agency Approvals and Standards
A.2.3 Firmware LUN Filtering RAID-Based Mapping
A.2.4 Firmware Redundant Loops
A.2.5 Firmware Dynamic Load Balancing
Page
Page
APPENDIX B
Using a Standalone JBOD Array SANnet II 200 FC Array Only
B.1 Supported Configurations JBOD Arrays
B.4 Known Limitations Affecting SANnet II 200 FC JBOD Arrays
B.2 Supported Operating Systems JBOD Arrays
B.3 Supported Host Platforms and Connection Methods JBOD Arrays
B.5.1 SANscape
B.6 Setting the Loop ID on a SANnet II 200 FC JBOD Array
B.5.2 SANscape Alert
B.5.3 SANscape CLI
B.5.1.1 Enabling JBOD Support
B.6.1 Changing Your ID Switch Setting
B.7 Connecting SANnet II 200 FC JBOD Arrays
B.7.1 Single-Port Connection to a SANnet II 200 FC JBOD Array
SANnet II 200 FC JBOD Array Attached to a Single HBA Port
B.7.2 Dual-Port Connections to a SANnet II 200 FC JBOD Array
Figure B-2
Figure B-3
SANnet II 200 FC JBOD Array Attached to Two HBA Ports
B.7.3 Changing Your SFP Configuration on JBOD Arrays
B.7.4 Connecting the SANnet II 200 FC JBOD Array to a Host Computer
B.8 Enabling SANnet II 200 FC JBOD Array Support
1. Choose View →Agent Options Management
B.9 Downloading Firmware to Disk Drives in a JBOD
B.11 Troubleshooting SANnet II 200 FC JBOD Arrays
B.10 Resizing LUNs Greater Than 1 Tbyte
B.11.1 Troubleshooting Configuration Issues
B.11.2 Troubleshooting Hardware Issues
Page
Figure B-4 JBOD or Expansion Unit Troubleshooting Flowchart, 1 of
5A JBOD or expansion unit problem FC
B.12 Converting a JBOD to a RAID array
Figure B-5 JBOD or Expansion Unit Troubleshooting Flowchart, 2 of
Failed Component Alarm Codes
APPENDIX C
See “Front-Panel LEDs” on page 6-2 for more information about the SES/PLD firmware mismatch mentioned in Table C-1
APPENDIX D
D.1 RJ-45 Connector
Cable Pinouts
D.2 DB9 COM Port
Table D-2 Pin Names
APPENDIX E
Configuring a Sun Server Running the Solaris Operating System
E.1 Setting Up the Serial Port Connection
E.2 Using the tip Command for Local Access to the Array
E.3 Determining the WWN in the Solaris Operating System
Page
APPENDIX F
Configuring a Microsoft Windows Server
F.1 Setting Up the Serial Port Connection
Page
a. Choose Start →Find →For Files or Folders
d. Choose Create Shortcut and click Yes
Choose Programs →Accessories →Command Prompt
7. Select Primary partition and click Next
10. Select Format this partition with the following settings
9. Assign a drive letter, if desired, and click Next
a. Specify NTFS as the “File system to use.”
b. Make sure the Perform a Quick Format checkbox is selected
A confirmation dialog box displays the settings you have specified
Appendix F Configuring a Microsoft Windows Server F-7
c. Click Next
11. Click Finish
F.4 Determining the Worldwide Name for Microsoft Windows Servers
APPENDIX G
Configuring a Linux Server
G.1 Setting Up the Serial Port Connection
dev/ttySx
which Settings?
minicom -s
G.2 Accessing the Firmware Application From a Linux Server
38400 8N1
Welcome to Minicom
Options History Buffer, F-Key Macros, Search History Buffer, I18n
G.3 Checking the Adapter BIOS
3. Highlight Configuration Setting and press Return
4. Highlight Host Adapter Settings and press Return
9. Highlight Extended Firmware Settings and press Return
G.4 Multiple LUN Linux Configuration
G.5 Making an ext3 File System for Linux
G.6 Creating a File System
G.7 Creating a Mount Point and Mounting the File System Manually
G.8 Mounting the File System Automatically
df -k
G.9 Determining the Worldwide Name for Linux Hosts
mount -a
APPENDIX H
Configuring an IBM Server Running the AIX Operating System
H.1 Setting Up a Serial Port Connection
H.2 Accessing the Firmware Application From an IBM Server Running AIX
C-Kermitset term byte C-Kermitset carrier-watch off
# kermit
C-Kermitset line /dev/tty0p1
H.3 Identifying the Device on Which You Will Create a Logical Volume
H.4 Using SMIT to Enable an AIX Host to Recognize New LUNs
H.5 Creating a Volume Group
H.6 Creating a Logical Volume
H.7 Creating a File System
H.8 Mounting the New File System
H.9 Verifying That the New File System Is Mounted
H.10 Determining the Worldwide Name for IBM Servers Running AIX
# lscfg grep fc
APPENDIX
Configuring an HP Server Running the HP-UX Operating System
I.1 Setting Up a Serial Port Connection
Page
Page
I.4 Logical Volume Manager
I.3 Attaching the Disk Array
# ioscan -fnC disk
I.6 Creating a Physical Volume
I.5 Definitions of Common Terms
I.7 Creating a Volume Group
I.8 Creating a Logical Volume
# lvcreate -L 4092 /dev/vg02
I.9 Creating an HP-UX File System
I.10 Mounting the File System Manually
I.11 Mounting the File System Automatically
# ls /dev/vg02
I.12 Determining the Worldwide Name for HP-UX Hosts
etc/fstab
# mount -a
# bdf
# fcmsutil/device-name
2. Type
Output similar to the following is displayed
Index
Page
Page
Page
worksheet preinstallation worldwide name
Windows
determining on Solaris OE E-3
Index