Dot Hill Systems II 200 FC 4 I/O Controller Module, 10I/O Controller Module Flowchart

8.7.4I/O Controller Module

The following flowchart provides troubleshooting procedures for the I/O controller module.

4A

I/O controller module problem (FC)

SFP Link LED		Replace
	Yes	SFP with known

Replace

Try a

Replace I/O

known good

amber? good SFP.

the cable.

HBA.

controller module.

			No
			Resolved?
No			Yes
			End
			Check event
RAID controller		Yes	messages in
status amber?	2		firmware or software
			messages.

No

Resolved?

Yes

End

Replace I/O controller

module.

No

Resolved?

Yes

End

Power off.

Place known good I/O controller module in slot.

Power on.

Yes

No

No

Battery LED

Yes

solid amber?

Message	Resolved?
"Controller has
failed" is
displayed?
	Yes

End

No

Pull battery
module and		Replace battery.
reseat it.
	No

Resolved? Yes End

No

Replace chassis.

Notes

Fibre Channel arrays use small form-factor (SFP) connectors to attach the array to hosts and expansion units. Each Fibre Channel I/O controller module has six SFP ports. These ports are labeled FC0 through FC5.

No	Resolved?	Yes
		.
	Yes
End	End	End

Replace battery module if it is close to the 2 year life limit.

Prior to replacing a chassis, try the following: --Reseat the FRU that is not operating correctly. --Swap the questionable FRU with a known-good FRU from the same array.

Figure 8-10I/O Controller Module Flowchart

Chapter 8 Troubleshooting Your Array 8-21