Manuals / Dot Hill Systems / Computer Equipment / Computer Drive

Dot Hill Systems II 200 FC service manual Field-Replaceable Units, Customer-Provided Cables

Models: II 200 FC

1 210

Download 210 pages 50.54 Kb

Page 47

3.3Field-Replaceable Units

3.3Field-Replaceable Units

Check that you received all field-replaceable units (FRUs) ordered with your array. For additional FRUs, consult your sales representative. For instructions on how to install or replace FRUs, review the following manuals located on the product web site or on your documentation CD:

■SANnet II Family Rack Installation Guide for 2U Arrays

■SANnet II Family FRU Installation Guide

All FRUs are hot-swappable except the I/O controller and I/O expansion modules, which are hot-serviceable. Hot-swappablemeans that a live upgrade can be performed—the FRU can be removed and replaced while the RAID array is powered on and operational. Hot-serviceablemeans that the module can be replaced while the array and hosts are powered on but the connected hosts must be inactive.

Caution – You can mix capacity in the same chassis, but not spindle speed revolutions per minute (RPM) on the same SCSI bus. For instance, you can use 36-Gbyte and 73- Gbyte drives with no performance problems if both are 10K RPM drives. Violating this configuration guideline leads to poor performance.

For a list of the FRU part numbers, refer to the SANnet II Family FRU Installation Guide.

3.4Customer-Provided Cables

Customers must provide a minimum of one fiber-optic cable per host to connect a host to a RAID array. Two fiber-optic cables are required for a redundant path configuration.

To obtain qualified cables, consult your Dot Hill sales representative.

3.5Mounting Your Array in a Rack or Cabinet

Refer to SANnet II Family Rack Installation Guide for 2U Arrays for instructions on how to install and prepare a rack or cabinet for mounting your array.

Chapter 3 Unpacking Your Array 3-3

Image 47

Dot Hill Systems II 200 FC Field-Replaceable Units, Customer-Provided Cables, Mounting Your Array in a Rack or Cabinet

Contents

March 83-00003261, Revision C Array Installation, Operation, and Service ManualSANnet II 200 FC, SATA, and SATA SE Changes CopyrightTrademarks 1. Product and Architecture Overview ContentsPreface xviiUnpacking Your Array Connecting Your ArraySite Planning Checking LEDs Configuration OverviewContents Maintaining Your Array Troubleshooting Your ArrayA. SANnet II 200 FC, SATA, and SATA SE Array Specifications Configuring a Microsoft Windows Server Index-1 IndexPage Figures FIGURE B-1 FIGURE B-2 Figures B-15B-16 Page Tables TABLE C-1 TABLE D-1 TABLE D-2 TABLE A-1 TABLE A-2 TABLE A-3 TABLE B-1 TABLE B-2 TABLE B-3 TABLE B-4How This Book Is Organized PrefaceTypographic Conventions SANnet II Family FRU Installation GuideSANnet II Family Rack Installation Guide for 2U Arrays SANnet II Family Safety, Regulatory, and Compliance ManualUnited States California Corporate Headquarters Technical SupportPlacing a Support Call Corporate Headquarters ContactsDot Hill Welcomes Your Comments CHAPTER Product and Architecture Overview1.1 Comparison of FC, SATA, and SATA SE Arrays 1.1.1 Fibre Channel and SATA Array Architectures 1.1.1.1 SANnet II 200 FC Array Features1.1.1.2 SANnet II 200 SATA and SATA SE Array Features SANnet II 200 SATA SE Array SANnet II 200 FC ArraySANnet II 200 SATA Array 1.1.3 SANnet II 200 FC, SATA, and SATA SE Array Configurations 1. 1-GHz drives are not supported 1.2.1 RAID I/O Controller Modules 1.2 Field-Replaceable Units1.2.3 Disk Drives 1.2.2 I/O Expansion Modules1.2.3.2 SANnet II 200 SATA and SATA SE Array Disk Drives 1.2.4 Battery Module1.2.3.1 SANnet II 200 FC Array Disk Drives 1.4 Fibre Channel Technology Overview 1.2.5 Power and Fan Modules1.3 Interoperability 1.4.2 FC Topologies 1.4.3 Fibre Hubs and Switches1.4.1 FC Protocols 1.4.5 Scalability 1.4.4 Data Availability1.5.1.1 Host Bus Adapters 1.5.1 Redundant Configuration Considerations1.5 Fibre Channel Architecture 1.5.1.3 Host Redundant Paths 1.6 Additional Software Tools1.5.1.2 Active-to-Active Redundant Controller Page CHAPTER Site Planning2.1 Customer Obligations 2.2 Safety Precautions 2.3.1 Electromagnetic Compatibility 2.4 Electrical and Power Specifications2.3 Environmental Requirements 2.6 Layout Map 2.5 Physical Specifications2.6.1 Rack Placement 2.7 Console and Other Requirements 2.6.2 Tabletop Placement2.8 Preinstallation Worksheets Table 2-4 Site Preparation Worksheet Host or Fabric Switch Connectivity - Host or Fabric Switch #2 Table 2-5 Host and Fabric Switch Connectivity SummarizedHost or Fabric Switch Connectivity - Host or Fabric Switch #1 CHAPTER Unpacking Your Array3.1 Opening Your Package 3.2.1 Standard Array Packages 3.2 Checking the Package ContentsSANnet II Family Rack Installation Guide for 2U Arrays 3.3 Field-Replaceable Units3.4 Customer-Provided Cables 3.5 Mounting Your Array in a Rack or CabinetPage CHAPTER Connecting Your ArrayFigure 4-1 Front Bezel and Front Bezel Locks of an Array 4.1 Converting Your Front Bezel Locks So the Keys Cannot Be RemovedChapter 4 Connecting Your Array 4.2.1 SANnet II 200 FC Array Connections 4.2 RAID Array ConnectionsFC device connections application/data servers and consoles 4.2.2 SANnet II 200 SATA Array ConnectionsChapter 4 Connecting Your Array Servers and consoles FC devices Management consoleManagement Servers and consoles FC devicesconsole FC device connections application/data servers and consoles4.2.3 SANnet II 200 SATA SE Array Connections 4.3 Connecting the Chassis to AC Power OutletsSet them aside for reassembly later Figure 4-6 Installing a Cord Lock 4.4 Connecting the Chassis to DC Power OutletsTable 4-2 DC Cable Wiring for Cable Table 4-1 DC Cable Wiring for Cable4.5 Cabling to Expansion Units Loop B bottom drive ports RAID array Expansion unit Expansion unitLoop A top drive ports Cable to drive Cable to hostLoop B right-side drive ports 4.6 Setting Loop IDs on Expansion UnitsRAID array Expansion unit Loop A left-side drive ports Expansion unit Cable to drive1. Use the provided key to unlock both bezel locks Do not use force when placing a cap on an ear 4.8 Reviewing Channels, Ports, and SFPs 4.7 Powering Up and Checking LEDs4.8.1 Drive Port Connectivity in a Dual-Controller Array Two ports on channel Two drive ports on channel 4.8.1.1 SANnet II 200 FC Array Drive Ports4.8.1.2 SANnet II 200 SATA Array Drive Ports 4.8.2.1 SANnet II 200 FC Array 4.8.2 Host Port Connectivity in a Dual-Controller Array4.8.2.2 SANnet II 200 SATA and SATA SE Arrays Figure 4-16 Host Channels on a Dual-Controller SATA SE Array 4.8.3 Default SFP PlacementFC0 FC1 FC4 FC5 H/D/RCC Figure 4-22 SANnet II 200 SATA Expansion Unit Default SFP Placement 4.8.4 Changing Your SFP Configuration4.9 Establishing Communications With An Array 4.10 Configuring a Host COM Port to Connect to a RAID Array 4. Choose Set IP Address →Address 4.11 Manually Setting a Static IP Address4.12 Setting Up Out-of-Band Management Over Ethernet 4. Press Ctrl-L to refresh the screen and view the Main Menu 4.14 Adding an Expansion Unit to an Existing RAID Array a. Choose Support →Downloads b. Click Firmware Downloads 4.15 Connecting Ports to Hosts4.16 Power-On Sequence 4.17 Powering Off the Array Page CHAPTER Configuration Overview5.1 Summary of Array Configuration 3. Set up an IP address for the controller 5.1.1 Point-to-Point Configuration Guidelines Caution - If you keep the default loop mode and connect to a fabric switch, the array automatically shifts to public loop mode. As a result, communication between the array and the switched fabric runs in half duplex send or receive instead of providing the full duplex send and receive performance of point-to-point mode 5.1.2 A Sample SAN Point-to-Point Configuration Remember these important rules Map LG1 to SIDs 45 and Note - These illustrations show the default controller locations however, the primary controller and secondary controller locations can occur in either slot and depend on controller resets and controller replacement operations 2. Connect expansion units, if needed 5.1.3 A Sample DAS Loop Configuration Server Chapter 5 Configuration OverviewServer Server1. Establish two connections between each server and the array Page 5.1.4 Connecting Two Hosts to One Host Channel SATA Only 5.2 Larger ConfigurationsDo not combine SANnet II 200 FC drives and SANnet II 200 SATA drives on the same Fibre Channel loop. Use them only on separate loops Page CHAPTER 6.1 LEDs When The Array Is First Powered OnChecking LEDs Figure 6-1 Front-Panel LEDs 6.2 Front-Panel LEDsFigure 6-2 Chassis Ear LEDs and Reset Button on Front Panel Table 6-2 Front-Panel LEDs Table 6-2 lists the front-panel LEDs and describes LED activityTable 6-3 Drive LED Status 6.2.1 Drive LED Status6.2.2 Correcting SES or PLD Firmware Version Conflicts 6.3.1 I/O Controller Module LEDs 6.3 Back-Panel LEDsSFP speed Blinking green - Battery charging Table 6-4 I/O Controller Module and Battery Module LEDsStatus of battery Solid green - Battery charged6.3.2 I/O Expansion Module LEDs 6.3.3 Power Supply and Fan Module LEDs Figure 6-9 DC Power Supply and Fan Module The following figure shows the DC power supply and fan moduleFigure 6-8 AC Power Supply and Fan Module CHAPTER 7.1 Using Software to Monitor and Manage the ArrayMaintaining Your Array 7.1.3 Other Supported Software 7.1.1 Out-of-Band Connections7.1.2 In-Band Connections 7.1.4 Enabling VERITAS DMP 7.2.1 Battery Status 7.2 Battery Operation7.1.5 The VERITAS Volume Manager ASL 7.3 Viewing Event Logs on the Screen A log of recent events is displayed 7.4 Upgrading Firmware 7.4.1 Installing Firmware Upgrades7.4.2 Controller Firmware Upgrade Features 7.4.3 Upgrading SES and PLD Firmware 7.5 Replacing the Front Bezel and Ear Caps7.5.2 Placing the Bezel and Ear Caps Back Onto the Chassis 7.5.1 Removing the Front Bezel and Ear CapsPage CHAPTER Troubleshooting Your Array8.1 Sensor Locations Figure 8-1 Cooling Fan Locations 8.1.1 Cooling Element SensorsTable 8-1 Cooling Element Sensors for FC, SATA, and SATA SE Arrays Table 8-2 Temperature Sensors for FC, SATA, and SATA SE Arrays 8.1.2 Temperature SensorsTable 8-4 Voltage Sensors for SATA and SATA SE Arrays 8.1.3 Voltage SensorsTable 8-3 Voltage Sensors for FC Arrays 8.1.4 Power Supply Sensors 8.2 Silencing Audible AlarmsTo silence the alarm, perform the following steps Functions →Mute beeper. Refer to the SANnet II Family RAID Firmware 8.3 RAID LUNs Not Visible to the Host8.4 Controller Failover 8.5 Recovering From Fatal Drive Failure 1. Discontinue all I/O activity immediately 8.6 Using the Reset Push Button 8.7.1 Power Supply and Fan Module 8.7 Troubleshooting Flowcharts1A Power supply or fan problem Figure 8-2 Power Supply or Fan Module Flowchart, 1 ofChapter 8 Troubleshooting Your Array 8.7.2 Drive LEDsFigure 8-3 Power Supply or Fan Module Flowchart, 2 of 1B Power supply or fan problemCaution - When you rotate or replace drives, make sure that Chapter 8 Troubleshooting Your Array Figure 8-4 Drive LEDs Flowchart, 1 of2A Drive LEDs problem FC 8.7.3 Front-Panel LEDs II Family FRU Installation Guide3A Front panel LEDs problem FC Figure 8-6 Front-Panel LEDs Flowchart, 1 ofChapter 8 Troubleshooting Your Array 3B Front panel LEDs problem FC Figure 8-7 Front-Panel LEDs Flowchart, 2 of3C Front panel LEDs problem FC Figure 8-8 Front-Panel LEDs Flowchart, 3 ofChapter 8 Troubleshooting Your Array 3D Front panel LEDs problem FC Figure 8-9 Front-Panel LEDs Flowchart, 4 of4A I/O controller module problem FC 8.7.4 I/O Controller ModuleFigure 8-10 I/O Controller Module Flowchart Chapter 8 Troubleshooting Your ArrayPage APPENDIX A SANnet II 200 FC, SATA, and SATA SE Array SpecificationsA.1 Physical Specifications Table A-2 SANnet II 200 FC, SATA, and SATA SE Array Highlights A.2 SANnet II 200 FC, SATA, and SATA SE Array HighlightsA.2.2 Firmware Host-Side Connection Mode A.2.1 Hardware Loop IDA.2.5 Firmware Dynamic Load Balancing A.3 Agency Approvals and StandardsA.2.3 Firmware LUN Filtering RAID-Based Mapping A.2.4 Firmware Redundant LoopsPage Page APPENDIX B Using a Standalone JBOD Array SANnet II 200 FC Array OnlyB.1 Supported Configurations JBOD Arrays B.4 Known Limitations Affecting SANnet II 200 FC JBOD Arrays B.2 Supported Operating Systems JBOD ArraysB.3 Supported Host Platforms and Connection Methods JBOD Arrays B.5.1 SANscape B.5.1.1 Enabling JBOD Support B.6 Setting the Loop ID on a SANnet II 200 FC JBOD ArrayB.5.2 SANscape Alert B.5.3 SANscape CLIB.6.1 Changing Your ID Switch Setting B.7.1 Single-Port Connection to a SANnet II 200 FC JBOD Array B.7 Connecting SANnet II 200 FC JBOD ArraysSANnet II 200 FC JBOD Array Attached to a Single HBA Port B.7.2 Dual-Port Connections to a SANnet II 200 FC JBOD ArrayFigure B-2 SANnet II 200 FC JBOD Array Attached to Two HBA Ports Figure B-3B.7.4 Connecting the SANnet II 200 FC JBOD Array to a Host Computer B.7.3 Changing Your SFP Configuration on JBOD Arrays1. Choose View →Agent Options Management B.8 Enabling SANnet II 200 FC JBOD Array SupportB.9 Downloading Firmware to Disk Drives in a JBOD B.10 Resizing LUNs Greater Than 1 Tbyte B.11 Troubleshooting SANnet II 200 FC JBOD ArraysB.11.2 Troubleshooting Hardware Issues B.11.1 Troubleshooting Configuration IssuesPage 5A JBOD or expansion unit problem FC Figure B-4 JBOD or Expansion Unit Troubleshooting Flowchart, 1 ofFigure B-5 JBOD or Expansion Unit Troubleshooting Flowchart, 2 of B.12 Converting a JBOD to a RAID arrayAPPENDIX C Failed Component Alarm CodesSee “Front-Panel LEDs” on page 6-2 for more information about the SES/PLD firmware mismatch mentioned in Table C-1 APPENDIX D D.1 RJ-45 ConnectorCable Pinouts Table D-2 Pin Names D.2 DB9 COM PortAPPENDIX E Configuring a Sun Server Running the Solaris Operating SystemE.1 Setting Up the Serial Port Connection E.2 Using the tip Command for Local Access to the Array E.3 Determining the WWN in the Solaris Operating System Page APPENDIX F Configuring a Microsoft Windows ServerF.1 Setting Up the Serial Port Connection Page d. Choose Create Shortcut and click Yes a. Choose Start →Find →For Files or FoldersChoose Programs →Accessories →Command Prompt 7. Select Primary partition and click Next b. Make sure the Perform a Quick Format checkbox is selected 10. Select Format this partition with the following settings9. Assign a drive letter, if desired, and click Next a. Specify NTFS as the “File system to use.”11. Click Finish A confirmation dialog box displays the settings you have specifiedAppendix F Configuring a Microsoft Windows Server F-7 c. Click NextF.4 Determining the Worldwide Name for Microsoft Windows Servers APPENDIX G Configuring a Linux ServerG.1 Setting Up the Serial Port Connection dev/ttySx which Settings?minicom -s Options History Buffer, F-Key Macros, Search History Buffer, I18n G.2 Accessing the Firmware Application From a Linux Server38400 8N1 Welcome to Minicom9. Highlight Extended Firmware Settings and press Return G.3 Checking the Adapter BIOS3. Highlight Configuration Setting and press Return 4. Highlight Host Adapter Settings and press ReturnG.5 Making an ext3 File System for Linux G.4 Multiple LUN Linux ConfigurationG.6 Creating a File System G.8 Mounting the File System Automatically G.7 Creating a Mount Point and Mounting the File System Manuallydf -k G.9 Determining the Worldwide Name for Linux Hostsmount -a APPENDIX H Configuring an IBM Server Running the AIX Operating SystemH.1 Setting Up a Serial Port Connection H.2 Accessing the Firmware Application From an IBM Server Running AIX C-Kermitset term byte C-Kermitset carrier-watch off # kermitC-Kermitset line /dev/tty0p1 H.4 Using SMIT to Enable an AIX Host to Recognize New LUNs H.3 Identifying the Device on Which You Will Create a Logical VolumeH.5 Creating a Volume Group H.7 Creating a File System H.6 Creating a Logical VolumeH.9 Verifying That the New File System Is Mounted H.8 Mounting the New File System# lscfg grep fc H.10 Determining the Worldwide Name for IBM Servers Running AIXAPPENDIX Configuring an HP Server Running the HP-UX Operating SystemI.1 Setting Up a Serial Port Connection Page Page I.3 Attaching the Disk Array I.4 Logical Volume Manager# ioscan -fnC disk I.6 Creating a Physical VolumeI.5 Definitions of Common Terms I.7 Creating a Volume Group # lvcreate -L 4092 /dev/vg02 I.8 Creating a Logical Volume# ls /dev/vg02 I.9 Creating an HP-UX File SystemI.10 Mounting the File System Manually I.11 Mounting the File System Automatically# bdf I.12 Determining the Worldwide Name for HP-UX Hostsetc/fstab # mount -a# fcmsutil/device-name 2. TypeOutput similar to the following is displayed Index Page Page Page Index worksheet preinstallation worldwide nameWindows determining on Solaris OE E-3