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Dot Hill Systems II 200 FC service manual

Models: II 200 FC

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E-4SANnet II 200 FC, SATA, and SATA SE Array Installation, Operation, and Service Manual • March 2005

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Dot Hill Systems II 200 FC service manual

Contents

March 83-00003261, Revision C Array Installation, Operation, and Service ManualSANnet II 200 FC, SATA, and SATA SE Changes CopyrightTrademarks xvii ContentsPreface 1. Product and Architecture OverviewUnpacking Your Array Connecting Your ArraySite Planning Checking LEDs Configuration OverviewContents Troubleshooting Your Array Maintaining Your ArrayA. SANnet II 200 FC, SATA, and SATA SE Array Specifications Configuring a Microsoft Windows Server Index Index-1Page Figures FIGURE B-1 FIGURE B-2 Figures B-15B-16 Page Tables TABLE A-1 TABLE A-2 TABLE A-3 TABLE B-1 TABLE B-2 TABLE B-3 TABLE B-4 TABLE C-1 TABLE D-1 TABLE D-2Preface How This Book Is OrganizedSANnet II Family Safety, Regulatory, and Compliance Manual SANnet II Family FRU Installation GuideSANnet II Family Rack Installation Guide for 2U Arrays Typographic ConventionsCorporate Headquarters Contacts Technical SupportPlacing a Support Call United States California Corporate HeadquartersDot Hill Welcomes Your Comments Product and Architecture Overview CHAPTER1.1 Comparison of FC, SATA, and SATA SE Arrays 1.1.1.1 SANnet II 200 FC Array Features 1.1.1 Fibre Channel and SATA Array Architectures1.1.1.2 SANnet II 200 SATA and SATA SE Array Features SANnet II 200 SATA SE Array SANnet II 200 FC ArraySANnet II 200 SATA Array 1.1.3 SANnet II 200 FC, SATA, and SATA SE Array Configurations 1. 1-GHz drives are not supported 1.2 Field-Replaceable Units 1.2.1 RAID I/O Controller Modules1.2.2 I/O Expansion Modules 1.2.3 Disk Drives1.2.3.2 SANnet II 200 SATA and SATA SE Array Disk Drives 1.2.4 Battery Module1.2.3.1 SANnet II 200 FC Array Disk Drives 1.4 Fibre Channel Technology Overview 1.2.5 Power and Fan Modules1.3 Interoperability 1.4.2 FC Topologies 1.4.3 Fibre Hubs and Switches1.4.1 FC Protocols 1.4.4 Data Availability 1.4.5 Scalability1.5.1.1 Host Bus Adapters 1.5.1 Redundant Configuration Considerations1.5 Fibre Channel Architecture 1.5.1.3 Host Redundant Paths 1.6 Additional Software Tools1.5.1.2 Active-to-Active Redundant Controller Page CHAPTER Site Planning2.1 Customer Obligations 2.2 Safety Precautions 2.3.1 Electromagnetic Compatibility 2.4 Electrical and Power Specifications2.3 Environmental Requirements 2.6 Layout Map 2.5 Physical Specifications2.6.1 Rack Placement 2.6.2 Tabletop Placement 2.7 Console and Other Requirements2.8 Preinstallation Worksheets Table 2-4 Site Preparation Worksheet Host or Fabric Switch Connectivity - Host or Fabric Switch #2 Table 2-5 Host and Fabric Switch Connectivity SummarizedHost or Fabric Switch Connectivity - Host or Fabric Switch #1 CHAPTER Unpacking Your Array3.1 Opening Your Package 3.2 Checking the Package Contents 3.2.1 Standard Array Packages3.5 Mounting Your Array in a Rack or Cabinet 3.3 Field-Replaceable Units3.4 Customer-Provided Cables SANnet II Family Rack Installation Guide for 2U ArraysPage Connecting Your Array CHAPTER4.1 Converting Your Front Bezel Locks So the Keys Cannot Be Removed Figure 4-1 Front Bezel and Front Bezel Locks of an ArrayChapter 4 Connecting Your Array 4.2 RAID Array Connections 4.2.1 SANnet II 200 FC Array ConnectionsServers and consoles FC devices Management console 4.2.2 SANnet II 200 SATA Array ConnectionsChapter 4 Connecting Your Array FC device connections application/data servers and consolesFC device connections application/data servers and consoles Servers and consoles FC devicesconsole Management4.3 Connecting the Chassis to AC Power Outlets 4.2.3 SANnet II 200 SATA SE Array ConnectionsSet them aside for reassembly later 4.4 Connecting the Chassis to DC Power Outlets Figure 4-6 Installing a Cord LockTable 4-1 DC Cable Wiring for Cable Table 4-2 DC Cable Wiring for Cable4.5 Cabling to Expansion Units Cable to drive Cable to host RAID array Expansion unit Expansion unitLoop A top drive ports Loop B bottom drive portsCable to drive 4.6 Setting Loop IDs on Expansion UnitsRAID array Expansion unit Loop A left-side drive ports Expansion unit Loop B right-side drive ports1. Use the provided key to unlock both bezel locks Do not use force when placing a cap on an ear 4.7 Powering Up and Checking LEDs 4.8 Reviewing Channels, Ports, and SFPs4.8.1 Drive Port Connectivity in a Dual-Controller Array Two ports on channel Two drive ports on channel 4.8.1.1 SANnet II 200 FC Array Drive Ports4.8.1.2 SANnet II 200 SATA Array Drive Ports 4.8.2 Host Port Connectivity in a Dual-Controller Array 4.8.2.1 SANnet II 200 FC Array4.8.2.2 SANnet II 200 SATA and SATA SE Arrays 4.8.3 Default SFP Placement Figure 4-16 Host Channels on a Dual-Controller SATA SE ArrayFC0 FC1 FC4 FC5 H/D/RCC 4.8.4 Changing Your SFP Configuration Figure 4-22 SANnet II 200 SATA Expansion Unit Default SFP Placement4.9 Establishing Communications With An Array 4.10 Configuring a Host COM Port to Connect to a RAID Array 4.11 Manually Setting a Static IP Address 4. Choose Set IP Address →Address4.12 Setting Up Out-of-Band Management Over Ethernet 4. Press Ctrl-L to refresh the screen and view the Main Menu 4.14 Adding an Expansion Unit to an Existing RAID Array 4.15 Connecting Ports to Hosts a. Choose Support →Downloads b. Click Firmware Downloads4.16 Power-On Sequence 4.17 Powering Off the Array Page CHAPTER Configuration Overview5.1 Summary of Array Configuration 3. Set up an IP address for the controller 5.1.1 Point-to-Point Configuration Guidelines Caution - If you keep the default loop mode and connect to a fabric switch, the array automatically shifts to public loop mode. As a result, communication between the array and the switched fabric runs in half duplex send or receive instead of providing the full duplex send and receive performance of point-to-point mode 5.1.2 A Sample SAN Point-to-Point Configuration Remember these important rules Map LG1 to SIDs 45 and Note - These illustrations show the default controller locations however, the primary controller and secondary controller locations can occur in either slot and depend on controller resets and controller replacement operations 2. Connect expansion units, if needed 5.1.3 A Sample DAS Loop Configuration Server Chapter 5 Configuration OverviewServer Server1. Establish two connections between each server and the array Page 5.2 Larger Configurations 5.1.4 Connecting Two Hosts to One Host Channel SATA OnlyDo not combine SANnet II 200 FC drives and SANnet II 200 SATA drives on the same Fibre Channel loop. Use them only on separate loops Page CHAPTER 6.1 LEDs When The Array Is First Powered OnChecking LEDs Figure 6-1 Front-Panel LEDs 6.2 Front-Panel LEDsFigure 6-2 Chassis Ear LEDs and Reset Button on Front Panel Table 6-2 lists the front-panel LEDs and describes LED activity Table 6-2 Front-Panel LEDsTable 6-3 Drive LED Status 6.2.1 Drive LED Status6.2.2 Correcting SES or PLD Firmware Version Conflicts 6.3 Back-Panel LEDs 6.3.1 I/O Controller Module LEDsSFP speed Solid green - Battery charged Table 6-4 I/O Controller Module and Battery Module LEDsStatus of battery Blinking green - Battery charging6.3.2 I/O Expansion Module LEDs 6.3.3 Power Supply and Fan Module LEDs Figure 6-9 DC Power Supply and Fan Module The following figure shows the DC power supply and fan moduleFigure 6-8 AC Power Supply and Fan Module CHAPTER 7.1 Using Software to Monitor and Manage the ArrayMaintaining Your Array 7.1.3 Other Supported Software 7.1.1 Out-of-Band Connections7.1.2 In-Band Connections 7.1.4 Enabling VERITAS DMP 7.2.1 Battery Status 7.2 Battery Operation7.1.5 The VERITAS Volume Manager ASL 7.3 Viewing Event Logs on the Screen A log of recent events is displayed 7.4 Upgrading Firmware 7.4.1 Installing Firmware Upgrades7.4.2 Controller Firmware Upgrade Features 7.5 Replacing the Front Bezel and Ear Caps 7.4.3 Upgrading SES and PLD Firmware7.5.1 Removing the Front Bezel and Ear Caps 7.5.2 Placing the Bezel and Ear Caps Back Onto the ChassisPage CHAPTER Troubleshooting Your Array8.1 Sensor Locations Figure 8-1 Cooling Fan Locations 8.1.1 Cooling Element SensorsTable 8-1 Cooling Element Sensors for FC, SATA, and SATA SE Arrays 8.1.2 Temperature Sensors Table 8-2 Temperature Sensors for FC, SATA, and SATA SE ArraysTable 8-4 Voltage Sensors for SATA and SATA SE Arrays 8.1.3 Voltage SensorsTable 8-3 Voltage Sensors for FC Arrays 8.2 Silencing Audible Alarms 8.1.4 Power Supply SensorsTo silence the alarm, perform the following steps Functions →Mute beeper. Refer to the SANnet II Family RAID Firmware 8.3 RAID LUNs Not Visible to the Host8.4 Controller Failover 8.5 Recovering From Fatal Drive Failure 1. Discontinue all I/O activity immediately 8.6 Using the Reset Push Button 8.7 Troubleshooting Flowcharts 8.7.1 Power Supply and Fan ModuleFigure 8-2 Power Supply or Fan Module Flowchart, 1 of 1A Power supply or fan problem1B Power supply or fan problem 8.7.2 Drive LEDsFigure 8-3 Power Supply or Fan Module Flowchart, 2 of Chapter 8 Troubleshooting Your ArrayCaution - When you rotate or replace drives, make sure that Chapter 8 Troubleshooting Your Array Figure 8-4 Drive LEDs Flowchart, 1 of2A Drive LEDs problem FC II Family FRU Installation Guide 8.7.3 Front-Panel LEDs3A Front panel LEDs problem FC Figure 8-6 Front-Panel LEDs Flowchart, 1 ofChapter 8 Troubleshooting Your Array Figure 8-7 Front-Panel LEDs Flowchart, 2 of 3B Front panel LEDs problem FC3C Front panel LEDs problem FC Figure 8-8 Front-Panel LEDs Flowchart, 3 ofChapter 8 Troubleshooting Your Array Figure 8-9 Front-Panel LEDs Flowchart, 4 of 3D Front panel LEDs problem FCChapter 8 Troubleshooting Your Array 8.7.4 I/O Controller ModuleFigure 8-10 I/O Controller Module Flowchart 4A I/O controller module problem FCPage APPENDIX A SANnet II 200 FC, SATA, and SATA SE Array SpecificationsA.1 Physical Specifications A.2 SANnet II 200 FC, SATA, and SATA SE Array Highlights Table A-2 SANnet II 200 FC, SATA, and SATA SE Array HighlightsA.2.2 Firmware Host-Side Connection Mode A.2.1 Hardware Loop IDA.2.4 Firmware Redundant Loops A.3 Agency Approvals and StandardsA.2.3 Firmware LUN Filtering RAID-Based Mapping A.2.5 Firmware Dynamic Load BalancingPage Page APPENDIX B Using a Standalone JBOD Array SANnet II 200 FC Array OnlyB.1 Supported Configurations JBOD Arrays B.4 Known Limitations Affecting SANnet II 200 FC JBOD Arrays B.2 Supported Operating Systems JBOD ArraysB.3 Supported Host Platforms and Connection Methods JBOD Arrays B.5.1 SANscape B.5.3 SANscape CLI B.6 Setting the Loop ID on a SANnet II 200 FC JBOD ArrayB.5.2 SANscape Alert B.5.1.1 Enabling JBOD SupportB.6.1 Changing Your ID Switch Setting B.7 Connecting SANnet II 200 FC JBOD Arrays B.7.1 Single-Port Connection to a SANnet II 200 FC JBOD ArraySANnet II 200 FC JBOD Array Attached to a Single HBA Port B.7.2 Dual-Port Connections to a SANnet II 200 FC JBOD ArrayFigure B-2 Figure B-3 SANnet II 200 FC JBOD Array Attached to Two HBA PortsB.7.3 Changing Your SFP Configuration on JBOD Arrays B.7.4 Connecting the SANnet II 200 FC JBOD Array to a Host ComputerB.8 Enabling SANnet II 200 FC JBOD Array Support 1. Choose View →Agent Options ManagementB.9 Downloading Firmware to Disk Drives in a JBOD B.11 Troubleshooting SANnet II 200 FC JBOD Arrays B.10 Resizing LUNs Greater Than 1 TbyteB.11.1 Troubleshooting Configuration Issues B.11.2 Troubleshooting Hardware IssuesPage Figure B-4 JBOD or Expansion Unit Troubleshooting Flowchart, 1 of 5A JBOD or expansion unit problem FCB.12 Converting a JBOD to a RAID array Figure B-5 JBOD or Expansion Unit Troubleshooting Flowchart, 2 ofFailed Component Alarm Codes APPENDIX CSee “Front-Panel LEDs” on page 6-2 for more information about the SES/PLD firmware mismatch mentioned in Table C-1 APPENDIX D D.1 RJ-45 ConnectorCable Pinouts D.2 DB9 COM Port Table D-2 Pin NamesAPPENDIX E Configuring a Sun Server Running the Solaris Operating SystemE.1 Setting Up the Serial Port Connection E.2 Using the tip Command for Local Access to the Array E.3 Determining the WWN in the Solaris Operating System Page APPENDIX F Configuring a Microsoft Windows ServerF.1 Setting Up the Serial Port Connection Page a. Choose Start →Find →For Files or Folders d. Choose Create Shortcut and click YesChoose Programs →Accessories →Command Prompt 7. Select Primary partition and click Next a. Specify NTFS as the “File system to use.” 10. Select Format this partition with the following settings9. Assign a drive letter, if desired, and click Next b. Make sure the Perform a Quick Format checkbox is selectedc. Click Next A confirmation dialog box displays the settings you have specifiedAppendix F Configuring a Microsoft Windows Server F-7 11. Click FinishF.4 Determining the Worldwide Name for Microsoft Windows Servers APPENDIX G Configuring a Linux ServerG.1 Setting Up the Serial Port Connection dev/ttySx which Settings?minicom -s Welcome to Minicom G.2 Accessing the Firmware Application From a Linux Server38400 8N1 Options History Buffer, F-Key Macros, Search History Buffer, I18n4. Highlight Host Adapter Settings and press Return G.3 Checking the Adapter BIOS3. Highlight Configuration Setting and press Return 9. Highlight Extended Firmware Settings and press ReturnG.4 Multiple LUN Linux Configuration G.5 Making an ext3 File System for LinuxG.6 Creating a File System G.7 Creating a Mount Point and Mounting the File System Manually G.8 Mounting the File System Automaticallydf -k G.9 Determining the Worldwide Name for Linux Hostsmount -a APPENDIX H Configuring an IBM Server Running the AIX Operating SystemH.1 Setting Up a Serial Port Connection H.2 Accessing the Firmware Application From an IBM Server Running AIX C-Kermitset term byte C-Kermitset carrier-watch off # kermitC-Kermitset line /dev/tty0p1 H.3 Identifying the Device on Which You Will Create a Logical Volume H.4 Using SMIT to Enable an AIX Host to Recognize New LUNsH.5 Creating a Volume Group H.6 Creating a Logical Volume H.7 Creating a File SystemH.8 Mounting the New File System H.9 Verifying That the New File System Is MountedH.10 Determining the Worldwide Name for IBM Servers Running AIX # lscfg grep fcAPPENDIX Configuring an HP Server Running the HP-UX Operating SystemI.1 Setting Up a Serial Port Connection Page Page I.4 Logical Volume Manager I.3 Attaching the Disk Array# ioscan -fnC disk I.6 Creating a Physical VolumeI.5 Definitions of Common Terms I.7 Creating a Volume Group I.8 Creating a Logical Volume # lvcreate -L 4092 /dev/vg02I.11 Mounting the File System Automatically I.9 Creating an HP-UX File SystemI.10 Mounting the File System Manually # ls /dev/vg02# mount -a I.12 Determining the Worldwide Name for HP-UX Hostsetc/fstab # bdf# fcmsutil/device-name 2. TypeOutput similar to the following is displayed Index Page Page Page determining on Solaris OE E-3 worksheet preinstallation worldwide nameWindows Index