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Dot Hill Systems II 200 FC 7 Front-Panel LEDs Flowchart, 2 of, 3B Front panel LEDs problem FC

Models: II 200 FC

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Page 136

3B

Front panel LEDs problem (FC)

Front

Are both

panel

power

power Yes

switches

LED

on?

amber?

No

Is the power

Yes

connected?

No

Are the

power cords

Yes

well

seated?

No

	Is either
	power/cooling
Yes	power/cooling		Yes
Yes	FRU LED		Yes


	amber?

Replace FRU.

No

Front

panel fan

Turn them on.

Is either

power/cooling

Connect

them.

Seat them.

No

Is the LED

ribbon cable on the

End

Yes

LED

Yes

FRU LED

right ear loose?

amber?

amber?

No

NoEnd

Replace chassis.

Secure the ribbon

cable.

No

Is the LED

ribbon cable on

Secure the

the right ear

loose?

No

Yes

ribbon cable.

Continue with

3C.

Replace chassis.

End

End

EndEnd

Notes

Prior to replacing a chassis, try the following:

--Reseat the FRU that is not operating correctly.

--Swap the questionable FRU with a known-good FRU from the same array.

Figure 8-7Front-Panel LEDs Flowchart, 2 of 4

8-18SANnet II 200 FC, SATA, and SATA SE Array Installation, Operation, and Service Manual • March 2005

Image 136

Dot Hill Systems II 200 FC service manual 7 Front-Panel LEDs Flowchart, 2 of, 3B Front panel LEDs problem FC

Contents

SANnet II 200 FC, SATA, and SATA SE Array Installation, Operation, and Service ManualMarch 83-00003261, Revision C Trademarks CopyrightChanges Contents Prefacexvii 1. Product and Architecture OverviewSite Planning Connecting Your ArrayUnpacking Your Array Contents Configuration OverviewChecking LEDs Troubleshooting Your Array Maintaining Your ArrayA. SANnet II 200 FC, SATA, and SATA SE Array Specifications Configuring a Microsoft Windows Server Index Index-1Page Figures FIGURE B-1 FIGURE B-2 B-16 B-15Figures Page Tables TABLE A-1 TABLE A-2 TABLE A-3 TABLE B-1 TABLE B-2 TABLE B-3 TABLE B-4 TABLE C-1 TABLE D-1 TABLE D-2Preface How This Book Is OrganizedSANnet II Family FRU Installation Guide SANnet II Family Rack Installation Guide for 2U ArraysSANnet II Family Safety, Regulatory, and Compliance Manual Typographic ConventionsTechnical Support Placing a Support CallCorporate Headquarters Contacts United States California Corporate HeadquartersDot Hill Welcomes Your Comments Product and Architecture Overview CHAPTER1.1 Comparison of FC, SATA, and SATA SE Arrays 1.1.1.1 SANnet II 200 FC Array Features 1.1.1 Fibre Channel and SATA Array Architectures1.1.1.2 SANnet II 200 SATA and SATA SE Array Features SANnet II 200 SATA Array SANnet II 200 FC ArraySANnet II 200 SATA SE Array 1.1.3 SANnet II 200 FC, SATA, and SATA SE Array Configurations 1. 1-GHz drives are not supported 1.2 Field-Replaceable Units 1.2.1 RAID I/O Controller Modules1.2.2 I/O Expansion Modules 1.2.3 Disk Drives1.2.3.1 SANnet II 200 FC Array Disk Drives 1.2.4 Battery Module1.2.3.2 SANnet II 200 SATA and SATA SE Array Disk Drives 1.3 Interoperability 1.2.5 Power and Fan Modules1.4 Fibre Channel Technology Overview 1.4.1 FC Protocols 1.4.3 Fibre Hubs and Switches1.4.2 FC Topologies 1.4.4 Data Availability 1.4.5 Scalability1.5 Fibre Channel Architecture 1.5.1 Redundant Configuration Considerations1.5.1.1 Host Bus Adapters 1.5.1.2 Active-to-Active Redundant Controller 1.6 Additional Software Tools1.5.1.3 Host Redundant Paths Page 2.1 Customer Obligations Site PlanningCHAPTER 2.2 Safety Precautions 2.3 Environmental Requirements 2.4 Electrical and Power Specifications2.3.1 Electromagnetic Compatibility 2.6.1 Rack Placement 2.5 Physical Specifications2.6 Layout Map 2.6.2 Tabletop Placement 2.7 Console and Other Requirements2.8 Preinstallation Worksheets Table 2-4 Site Preparation Worksheet Host or Fabric Switch Connectivity - Host or Fabric Switch #1 Table 2-5 Host and Fabric Switch Connectivity SummarizedHost or Fabric Switch Connectivity - Host or Fabric Switch #2 3.1 Opening Your Package Unpacking Your ArrayCHAPTER 3.2 Checking the Package Contents 3.2.1 Standard Array Packages3.3 Field-Replaceable Units 3.4 Customer-Provided Cables3.5 Mounting Your Array in a Rack or Cabinet SANnet II Family Rack Installation Guide for 2U ArraysPage Connecting Your Array CHAPTER4.1 Converting Your Front Bezel Locks So the Keys Cannot Be Removed Figure 4-1 Front Bezel and Front Bezel Locks of an ArrayChapter 4 Connecting Your Array 4.2 RAID Array Connections 4.2.1 SANnet II 200 FC Array Connections4.2.2 SANnet II 200 SATA Array Connections Chapter 4 Connecting Your ArrayServers and consoles FC devices Management console FC device connections application/data servers and consolesServers and consoles FC devices consoleFC device connections application/data servers and consoles Management4.3 Connecting the Chassis to AC Power Outlets 4.2.3 SANnet II 200 SATA SE Array ConnectionsSet them aside for reassembly later 4.4 Connecting the Chassis to DC Power Outlets Figure 4-6 Installing a Cord LockTable 4-1 DC Cable Wiring for Cable Table 4-2 DC Cable Wiring for Cable4.5 Cabling to Expansion Units RAID array Expansion unit Expansion unit Loop A top drive portsCable to drive Cable to host Loop B bottom drive ports4.6 Setting Loop IDs on Expansion Units RAID array Expansion unit Loop A left-side drive ports Expansion unitCable to drive Loop B right-side drive ports1. Use the provided key to unlock both bezel locks Do not use force when placing a cap on an ear 4.7 Powering Up and Checking LEDs 4.8 Reviewing Channels, Ports, and SFPs4.8.1 Drive Port Connectivity in a Dual-Controller Array 4.8.1.2 SANnet II 200 SATA Array Drive Ports 4.8.1.1 SANnet II 200 FC Array Drive PortsTwo ports on channel Two drive ports on channel 4.8.2 Host Port Connectivity in a Dual-Controller Array 4.8.2.1 SANnet II 200 FC Array4.8.2.2 SANnet II 200 SATA and SATA SE Arrays 4.8.3 Default SFP Placement Figure 4-16 Host Channels on a Dual-Controller SATA SE ArrayFC0 FC1 FC4 FC5 H/D/RCC 4.8.4 Changing Your SFP Configuration Figure 4-22 SANnet II 200 SATA Expansion Unit Default SFP Placement4.9 Establishing Communications With An Array 4.10 Configuring a Host COM Port to Connect to a RAID Array 4.11 Manually Setting a Static IP Address 4. Choose Set IP Address →Address4.12 Setting Up Out-of-Band Management Over Ethernet 4. Press Ctrl-L to refresh the screen and view the Main Menu 4.14 Adding an Expansion Unit to an Existing RAID Array 4.15 Connecting Ports to Hosts a. Choose Support →Downloads b. Click Firmware Downloads4.16 Power-On Sequence 4.17 Powering Off the Array Page 5.1 Summary of Array Configuration Configuration OverviewCHAPTER 3. Set up an IP address for the controller 5.1.1 Point-to-Point Configuration Guidelines Caution - If you keep the default loop mode and connect to a fabric switch, the array automatically shifts to public loop mode. As a result, communication between the array and the switched fabric runs in half duplex send or receive instead of providing the full duplex send and receive performance of point-to-point mode 5.1.2 A Sample SAN Point-to-Point Configuration Remember these important rules Map LG1 to SIDs 45 and Note - These illustrations show the default controller locations however, the primary controller and secondary controller locations can occur in either slot and depend on controller resets and controller replacement operations 2. Connect expansion units, if needed 5.1.3 A Sample DAS Loop Configuration Chapter 5 Configuration Overview ServerServer Server1. Establish two connections between each server and the array Page 5.2 Larger Configurations 5.1.4 Connecting Two Hosts to One Host Channel SATA OnlyDo not combine SANnet II 200 FC drives and SANnet II 200 SATA drives on the same Fibre Channel loop. Use them only on separate loops Page Checking LEDs 6.1 LEDs When The Array Is First Powered OnCHAPTER Figure 6-2 Chassis Ear LEDs and Reset Button on Front Panel 6.2 Front-Panel LEDsFigure 6-1 Front-Panel LEDs Table 6-2 lists the front-panel LEDs and describes LED activity Table 6-2 Front-Panel LEDs6.2.2 Correcting SES or PLD Firmware Version Conflicts 6.2.1 Drive LED StatusTable 6-3 Drive LED Status 6.3 Back-Panel LEDs 6.3.1 I/O Controller Module LEDsSFP speed Table 6-4 I/O Controller Module and Battery Module LEDs Status of batterySolid green - Battery charged Blinking green - Battery charging6.3.2 I/O Expansion Module LEDs 6.3.3 Power Supply and Fan Module LEDs Figure 6-8 AC Power Supply and Fan Module The following figure shows the DC power supply and fan moduleFigure 6-9 DC Power Supply and Fan Module Maintaining Your Array 7.1 Using Software to Monitor and Manage the ArrayCHAPTER 7.1.2 In-Band Connections 7.1.1 Out-of-Band Connections7.1.3 Other Supported Software 7.1.4 Enabling VERITAS DMP 7.1.5 The VERITAS Volume Manager ASL 7.2 Battery Operation7.2.1 Battery Status 7.3 Viewing Event Logs on the Screen A log of recent events is displayed 7.4.2 Controller Firmware Upgrade Features 7.4.1 Installing Firmware Upgrades7.4 Upgrading Firmware 7.5 Replacing the Front Bezel and Ear Caps 7.4.3 Upgrading SES and PLD Firmware7.5.1 Removing the Front Bezel and Ear Caps 7.5.2 Placing the Bezel and Ear Caps Back Onto the ChassisPage 8.1 Sensor Locations Troubleshooting Your ArrayCHAPTER Table 8-1 Cooling Element Sensors for FC, SATA, and SATA SE Arrays 8.1.1 Cooling Element SensorsFigure 8-1 Cooling Fan Locations 8.1.2 Temperature Sensors Table 8-2 Temperature Sensors for FC, SATA, and SATA SE ArraysTable 8-3 Voltage Sensors for FC Arrays 8.1.3 Voltage SensorsTable 8-4 Voltage Sensors for SATA and SATA SE Arrays 8.2 Silencing Audible Alarms 8.1.4 Power Supply SensorsTo silence the alarm, perform the following steps 8.4 Controller Failover 8.3 RAID LUNs Not Visible to the HostFunctions →Mute beeper. Refer to the SANnet II Family RAID Firmware 8.5 Recovering From Fatal Drive Failure 1. Discontinue all I/O activity immediately 8.6 Using the Reset Push Button 8.7 Troubleshooting Flowcharts 8.7.1 Power Supply and Fan ModuleFigure 8-2 Power Supply or Fan Module Flowchart, 1 of 1A Power supply or fan problem8.7.2 Drive LEDs Figure 8-3 Power Supply or Fan Module Flowchart, 2 of1B Power supply or fan problem Chapter 8 Troubleshooting Your ArrayCaution - When you rotate or replace drives, make sure that 2A Drive LEDs problem FC Figure 8-4 Drive LEDs Flowchart, 1 ofChapter 8 Troubleshooting Your Array II Family FRU Installation Guide 8.7.3 Front-Panel LEDsChapter 8 Troubleshooting Your Array Figure 8-6 Front-Panel LEDs Flowchart, 1 of3A Front panel LEDs problem FC Figure 8-7 Front-Panel LEDs Flowchart, 2 of 3B Front panel LEDs problem FCChapter 8 Troubleshooting Your Array Figure 8-8 Front-Panel LEDs Flowchart, 3 of3C Front panel LEDs problem FC Figure 8-9 Front-Panel LEDs Flowchart, 4 of 3D Front panel LEDs problem FC8.7.4 I/O Controller Module Figure 8-10 I/O Controller Module FlowchartChapter 8 Troubleshooting Your Array 4A I/O controller module problem FCPage A.1 Physical Specifications SANnet II 200 FC, SATA, and SATA SE Array SpecificationsAPPENDIX A A.2 SANnet II 200 FC, SATA, and SATA SE Array Highlights Table A-2 SANnet II 200 FC, SATA, and SATA SE Array HighlightsA.2.1 Hardware Loop ID A.2.2 Firmware Host-Side Connection ModeA.3 Agency Approvals and Standards A.2.3 Firmware LUN Filtering RAID-Based MappingA.2.4 Firmware Redundant Loops A.2.5 Firmware Dynamic Load BalancingPage Page B.1 Supported Configurations JBOD Arrays Using a Standalone JBOD Array SANnet II 200 FC Array OnlyAPPENDIX B B.3 Supported Host Platforms and Connection Methods JBOD Arrays B.2 Supported Operating Systems JBOD ArraysB.4 Known Limitations Affecting SANnet II 200 FC JBOD Arrays B.5.1 SANscape B.6 Setting the Loop ID on a SANnet II 200 FC JBOD Array B.5.2 SANscape AlertB.5.3 SANscape CLI B.5.1.1 Enabling JBOD SupportB.6.1 Changing Your ID Switch Setting B.7 Connecting SANnet II 200 FC JBOD Arrays B.7.1 Single-Port Connection to a SANnet II 200 FC JBOD ArrayFigure B-2 B.7.2 Dual-Port Connections to a SANnet II 200 FC JBOD ArraySANnet II 200 FC JBOD Array Attached to a Single HBA Port Figure B-3 SANnet II 200 FC JBOD Array Attached to Two HBA PortsB.7.3 Changing Your SFP Configuration on JBOD Arrays B.7.4 Connecting the SANnet II 200 FC JBOD Array to a Host ComputerB.8 Enabling SANnet II 200 FC JBOD Array Support 1. Choose View →Agent Options ManagementB.9 Downloading Firmware to Disk Drives in a JBOD B.11 Troubleshooting SANnet II 200 FC JBOD Arrays B.10 Resizing LUNs Greater Than 1 TbyteB.11.1 Troubleshooting Configuration Issues B.11.2 Troubleshooting Hardware IssuesPage Figure B-4 JBOD or Expansion Unit Troubleshooting Flowchart, 1 of 5A JBOD or expansion unit problem FCB.12 Converting a JBOD to a RAID array Figure B-5 JBOD or Expansion Unit Troubleshooting Flowchart, 2 ofFailed Component Alarm Codes APPENDIX CSee “Front-Panel LEDs” on page 6-2 for more information about the SES/PLD firmware mismatch mentioned in Table C-1 Cable Pinouts D.1 RJ-45 ConnectorAPPENDIX D D.2 DB9 COM Port Table D-2 Pin NamesE.1 Setting Up the Serial Port Connection Configuring a Sun Server Running the Solaris Operating SystemAPPENDIX E E.2 Using the tip Command for Local Access to the Array E.3 Determining the WWN in the Solaris Operating System Page F.1 Setting Up the Serial Port Connection Configuring a Microsoft Windows ServerAPPENDIX F Page a. Choose Start →Find →For Files or Folders d. Choose Create Shortcut and click YesChoose Programs →Accessories →Command Prompt 7. Select Primary partition and click Next 10. Select Format this partition with the following settings 9. Assign a drive letter, if desired, and click Nexta. Specify NTFS as the “File system to use.” b. Make sure the Perform a Quick Format checkbox is selectedA confirmation dialog box displays the settings you have specified Appendix F Configuring a Microsoft Windows Server F-7c. Click Next 11. Click FinishF.4 Determining the Worldwide Name for Microsoft Windows Servers G.1 Setting Up the Serial Port Connection Configuring a Linux ServerAPPENDIX G minicom -s which Settings?dev/ttySx G.2 Accessing the Firmware Application From a Linux Server 38400 8N1Welcome to Minicom Options History Buffer, F-Key Macros, Search History Buffer, I18nG.3 Checking the Adapter BIOS 3. Highlight Configuration Setting and press Return4. Highlight Host Adapter Settings and press Return 9. Highlight Extended Firmware Settings and press ReturnG.4 Multiple LUN Linux Configuration G.5 Making an ext3 File System for LinuxG.6 Creating a File System G.7 Creating a Mount Point and Mounting the File System Manually G.8 Mounting the File System Automaticallymount -a G.9 Determining the Worldwide Name for Linux Hostsdf -k H.1 Setting Up a Serial Port Connection Configuring an IBM Server Running the AIX Operating SystemAPPENDIX H H.2 Accessing the Firmware Application From an IBM Server Running AIX C-Kermitset line /dev/tty0p1 # kermitC-Kermitset term byte C-Kermitset carrier-watch off H.3 Identifying the Device on Which You Will Create a Logical Volume H.4 Using SMIT to Enable an AIX Host to Recognize New LUNsH.5 Creating a Volume Group H.6 Creating a Logical Volume H.7 Creating a File SystemH.8 Mounting the New File System H.9 Verifying That the New File System Is MountedH.10 Determining the Worldwide Name for IBM Servers Running AIX # lscfg grep fcI.1 Setting Up a Serial Port Connection Configuring an HP Server Running the HP-UX Operating SystemAPPENDIX Page Page I.4 Logical Volume Manager I.3 Attaching the Disk ArrayI.5 Definitions of Common Terms I.6 Creating a Physical Volume# ioscan -fnC disk I.7 Creating a Volume Group I.8 Creating a Logical Volume # lvcreate -L 4092 /dev/vg02I.9 Creating an HP-UX File System I.10 Mounting the File System ManuallyI.11 Mounting the File System Automatically # ls /dev/vg02I.12 Determining the Worldwide Name for HP-UX Hosts etc/fstab# mount -a # bdfOutput similar to the following is displayed 2. Type# fcmsutil/device-name Index Page Page Page worksheet preinstallation worldwide name Windowsdetermining on Solaris OE E-3 Index