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Dot Hill Systems II 200 FC service manual Windows, worksheet preinstallation worldwide name, Index

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Contents

March 83-00003261, Revision C Array Installation, Operation, and Service ManualSANnet II 200 FC, SATA, and SATA SE Changes CopyrightTrademarks Preface Contentsxvii 1. Product and Architecture OverviewUnpacking Your Array Connecting Your ArraySite Planning Checking LEDs Configuration OverviewContents Maintaining Your Array Troubleshooting Your ArrayA. SANnet II 200 FC, SATA, and SATA SE Array Specifications Configuring a Microsoft Windows Server Index-1 IndexPage Figures FIGURE B-1 FIGURE B-2 Figures B-15B-16 Page Tables TABLE C-1 TABLE D-1 TABLE D-2 TABLE A-1 TABLE A-2 TABLE A-3 TABLE B-1 TABLE B-2 TABLE B-3 TABLE B-4How This Book Is Organized PrefaceSANnet II Family Rack Installation Guide for 2U Arrays SANnet II Family FRU Installation GuideSANnet II Family Safety, Regulatory, and Compliance Manual Typographic ConventionsPlacing a Support Call Technical SupportCorporate Headquarters Contacts United States California Corporate HeadquartersDot Hill Welcomes Your Comments CHAPTER Product and Architecture Overview1.1 Comparison of FC, SATA, and SATA SE Arrays 1.1.1 Fibre Channel and SATA Array Architectures 1.1.1.1 SANnet II 200 FC Array Features1.1.1.2 SANnet II 200 SATA and SATA SE Array Features SANnet II 200 SATA SE Array SANnet II 200 FC ArraySANnet II 200 SATA Array 1.1.3 SANnet II 200 FC, SATA, and SATA SE Array Configurations 1. 1-GHz drives are not supported 1.2.1 RAID I/O Controller Modules 1.2 Field-Replaceable Units1.2.3 Disk Drives 1.2.2 I/O Expansion Modules1.2.3.2 SANnet II 200 SATA and SATA SE Array Disk Drives 1.2.4 Battery Module1.2.3.1 SANnet II 200 FC Array Disk Drives 1.4 Fibre Channel Technology Overview 1.2.5 Power and Fan Modules1.3 Interoperability 1.4.2 FC Topologies 1.4.3 Fibre Hubs and Switches1.4.1 FC Protocols 1.4.5 Scalability 1.4.4 Data Availability1.5.1.1 Host Bus Adapters 1.5.1 Redundant Configuration Considerations1.5 Fibre Channel Architecture 1.5.1.3 Host Redundant Paths 1.6 Additional Software Tools1.5.1.2 Active-to-Active Redundant Controller Page CHAPTER Site Planning2.1 Customer Obligations 2.2 Safety Precautions 2.3.1 Electromagnetic Compatibility 2.4 Electrical and Power Specifications2.3 Environmental Requirements 2.6 Layout Map 2.5 Physical Specifications2.6.1 Rack Placement 2.7 Console and Other Requirements 2.6.2 Tabletop Placement2.8 Preinstallation Worksheets Table 2-4 Site Preparation Worksheet Host or Fabric Switch Connectivity - Host or Fabric Switch #2 Table 2-5 Host and Fabric Switch Connectivity SummarizedHost or Fabric Switch Connectivity - Host or Fabric Switch #1 CHAPTER Unpacking Your Array3.1 Opening Your Package 3.2.1 Standard Array Packages 3.2 Checking the Package Contents3.4 Customer-Provided Cables 3.3 Field-Replaceable Units3.5 Mounting Your Array in a Rack or Cabinet SANnet II Family Rack Installation Guide for 2U ArraysPage CHAPTER Connecting Your ArrayFigure 4-1 Front Bezel and Front Bezel Locks of an Array 4.1 Converting Your Front Bezel Locks So the Keys Cannot Be RemovedChapter 4 Connecting Your Array 4.2.1 SANnet II 200 FC Array Connections 4.2 RAID Array ConnectionsChapter 4 Connecting Your Array 4.2.2 SANnet II 200 SATA Array ConnectionsServers and consoles FC devices Management console FC device connections application/data servers and consolesconsole Servers and consoles FC devicesFC device connections application/data servers and consoles Management4.2.3 SANnet II 200 SATA SE Array Connections 4.3 Connecting the Chassis to AC Power OutletsSet them aside for reassembly later Figure 4-6 Installing a Cord Lock 4.4 Connecting the Chassis to DC Power OutletsTable 4-2 DC Cable Wiring for Cable Table 4-1 DC Cable Wiring for Cable4.5 Cabling to Expansion Units Loop A top drive ports RAID array Expansion unit Expansion unitCable to drive Cable to host Loop B bottom drive portsRAID array Expansion unit Loop A left-side drive ports Expansion unit 4.6 Setting Loop IDs on Expansion UnitsCable to drive Loop B right-side drive ports1. Use the provided key to unlock both bezel locks Do not use force when placing a cap on an ear 4.8 Reviewing Channels, Ports, and SFPs 4.7 Powering Up and Checking LEDs4.8.1 Drive Port Connectivity in a Dual-Controller Array Two ports on channel Two drive ports on channel 4.8.1.1 SANnet II 200 FC Array Drive Ports4.8.1.2 SANnet II 200 SATA Array Drive Ports 4.8.2.1 SANnet II 200 FC Array 4.8.2 Host Port Connectivity in a Dual-Controller Array4.8.2.2 SANnet II 200 SATA and SATA SE Arrays Figure 4-16 Host Channels on a Dual-Controller SATA SE Array 4.8.3 Default SFP PlacementFC0 FC1 FC4 FC5 H/D/RCC Figure 4-22 SANnet II 200 SATA Expansion Unit Default SFP Placement 4.8.4 Changing Your SFP Configuration4.9 Establishing Communications With An Array 4.10 Configuring a Host COM Port to Connect to a RAID Array 4. Choose Set IP Address →Address 4.11 Manually Setting a Static IP Address4.12 Setting Up Out-of-Band Management Over Ethernet 4. Press Ctrl-L to refresh the screen and view the Main Menu 4.14 Adding an Expansion Unit to an Existing RAID Array a. Choose Support →Downloads b. Click Firmware Downloads 4.15 Connecting Ports to Hosts4.16 Power-On Sequence 4.17 Powering Off the Array Page CHAPTER Configuration Overview5.1 Summary of Array Configuration 3. Set up an IP address for the controller 5.1.1 Point-to-Point Configuration Guidelines Caution - If you keep the default loop mode and connect to a fabric switch, the array automatically shifts to public loop mode. As a result, communication between the array and the switched fabric runs in half duplex send or receive instead of providing the full duplex send and receive performance of point-to-point mode 5.1.2 A Sample SAN Point-to-Point Configuration Remember these important rules Map LG1 to SIDs 45 and Note - These illustrations show the default controller locations however, the primary controller and secondary controller locations can occur in either slot and depend on controller resets and controller replacement operations 2. Connect expansion units, if needed 5.1.3 A Sample DAS Loop Configuration Server Chapter 5 Configuration OverviewServer Server1. Establish two connections between each server and the array Page 5.1.4 Connecting Two Hosts to One Host Channel SATA Only 5.2 Larger ConfigurationsDo not combine SANnet II 200 FC drives and SANnet II 200 SATA drives on the same Fibre Channel loop. Use them only on separate loops Page CHAPTER 6.1 LEDs When The Array Is First Powered OnChecking LEDs Figure 6-1 Front-Panel LEDs 6.2 Front-Panel LEDsFigure 6-2 Chassis Ear LEDs and Reset Button on Front Panel Table 6-2 Front-Panel LEDs Table 6-2 lists the front-panel LEDs and describes LED activityTable 6-3 Drive LED Status 6.2.1 Drive LED Status6.2.2 Correcting SES or PLD Firmware Version Conflicts 6.3.1 I/O Controller Module LEDs 6.3 Back-Panel LEDsSFP speed Status of battery Table 6-4 I/O Controller Module and Battery Module LEDsSolid green - Battery charged Blinking green - Battery charging6.3.2 I/O Expansion Module LEDs 6.3.3 Power Supply and Fan Module LEDs Figure 6-9 DC Power Supply and Fan Module The following figure shows the DC power supply and fan moduleFigure 6-8 AC Power Supply and Fan Module CHAPTER 7.1 Using Software to Monitor and Manage the ArrayMaintaining Your Array 7.1.3 Other Supported Software 7.1.1 Out-of-Band Connections7.1.2 In-Band Connections 7.1.4 Enabling VERITAS DMP 7.2.1 Battery Status 7.2 Battery Operation7.1.5 The VERITAS Volume Manager ASL 7.3 Viewing Event Logs on the Screen A log of recent events is displayed 7.4 Upgrading Firmware 7.4.1 Installing Firmware Upgrades7.4.2 Controller Firmware Upgrade Features 7.4.3 Upgrading SES and PLD Firmware 7.5 Replacing the Front Bezel and Ear Caps7.5.2 Placing the Bezel and Ear Caps Back Onto the Chassis 7.5.1 Removing the Front Bezel and Ear CapsPage CHAPTER Troubleshooting Your Array8.1 Sensor Locations Figure 8-1 Cooling Fan Locations 8.1.1 Cooling Element SensorsTable 8-1 Cooling Element Sensors for FC, SATA, and SATA SE Arrays Table 8-2 Temperature Sensors for FC, SATA, and SATA SE Arrays 8.1.2 Temperature SensorsTable 8-4 Voltage Sensors for SATA and SATA SE Arrays 8.1.3 Voltage SensorsTable 8-3 Voltage Sensors for FC Arrays 8.1.4 Power Supply Sensors 8.2 Silencing Audible AlarmsTo silence the alarm, perform the following steps Functions →Mute beeper. Refer to the SANnet II Family RAID Firmware 8.3 RAID LUNs Not Visible to the Host8.4 Controller Failover 8.5 Recovering From Fatal Drive Failure 1. Discontinue all I/O activity immediately 8.6 Using the Reset Push Button 8.7.1 Power Supply and Fan Module 8.7 Troubleshooting Flowcharts1A Power supply or fan problem Figure 8-2 Power Supply or Fan Module Flowchart, 1 ofFigure 8-3 Power Supply or Fan Module Flowchart, 2 of 8.7.2 Drive LEDs1B Power supply or fan problem Chapter 8 Troubleshooting Your ArrayCaution - When you rotate or replace drives, make sure that Chapter 8 Troubleshooting Your Array Figure 8-4 Drive LEDs Flowchart, 1 of2A Drive LEDs problem FC 8.7.3 Front-Panel LEDs II Family FRU Installation Guide3A Front panel LEDs problem FC Figure 8-6 Front-Panel LEDs Flowchart, 1 ofChapter 8 Troubleshooting Your Array 3B Front panel LEDs problem FC Figure 8-7 Front-Panel LEDs Flowchart, 2 of3C Front panel LEDs problem FC Figure 8-8 Front-Panel LEDs Flowchart, 3 ofChapter 8 Troubleshooting Your Array 3D Front panel LEDs problem FC Figure 8-9 Front-Panel LEDs Flowchart, 4 ofFigure 8-10 I/O Controller Module Flowchart 8.7.4 I/O Controller ModuleChapter 8 Troubleshooting Your Array 4A I/O controller module problem FCPage APPENDIX A SANnet II 200 FC, SATA, and SATA SE Array SpecificationsA.1 Physical Specifications Table A-2 SANnet II 200 FC, SATA, and SATA SE Array Highlights A.2 SANnet II 200 FC, SATA, and SATA SE Array HighlightsA.2.1 Hardware Loop ID A.2.2 Firmware Host-Side Connection ModeA.2.3 Firmware LUN Filtering RAID-Based Mapping A.3 Agency Approvals and StandardsA.2.4 Firmware Redundant Loops A.2.5 Firmware Dynamic Load BalancingPage Page APPENDIX B Using a Standalone JBOD Array SANnet II 200 FC Array OnlyB.1 Supported Configurations JBOD Arrays B.4 Known Limitations Affecting SANnet II 200 FC JBOD Arrays B.2 Supported Operating Systems JBOD ArraysB.3 Supported Host Platforms and Connection Methods JBOD Arrays B.5.1 SANscape B.5.2 SANscape Alert B.6 Setting the Loop ID on a SANnet II 200 FC JBOD ArrayB.5.3 SANscape CLI B.5.1.1 Enabling JBOD SupportB.6.1 Changing Your ID Switch Setting B.7.1 Single-Port Connection to a SANnet II 200 FC JBOD Array B.7 Connecting SANnet II 200 FC JBOD ArraysSANnet II 200 FC JBOD Array Attached to a Single HBA Port B.7.2 Dual-Port Connections to a SANnet II 200 FC JBOD ArrayFigure B-2 SANnet II 200 FC JBOD Array Attached to Two HBA Ports Figure B-3B.7.4 Connecting the SANnet II 200 FC JBOD Array to a Host Computer B.7.3 Changing Your SFP Configuration on JBOD Arrays1. Choose View →Agent Options Management B.8 Enabling SANnet II 200 FC JBOD Array SupportB.9 Downloading Firmware to Disk Drives in a JBOD B.10 Resizing LUNs Greater Than 1 Tbyte B.11 Troubleshooting SANnet II 200 FC JBOD ArraysB.11.2 Troubleshooting Hardware Issues B.11.1 Troubleshooting Configuration IssuesPage 5A JBOD or expansion unit problem FC Figure B-4 JBOD or Expansion Unit Troubleshooting Flowchart, 1 ofFigure B-5 JBOD or Expansion Unit Troubleshooting Flowchart, 2 of B.12 Converting a JBOD to a RAID arrayAPPENDIX C Failed Component Alarm CodesSee “Front-Panel LEDs” on page 6-2 for more information about the SES/PLD firmware mismatch mentioned in Table C-1 APPENDIX D D.1 RJ-45 ConnectorCable Pinouts Table D-2 Pin Names D.2 DB9 COM PortAPPENDIX E Configuring a Sun Server Running the Solaris Operating SystemE.1 Setting Up the Serial Port Connection E.2 Using the tip Command for Local Access to the Array E.3 Determining the WWN in the Solaris Operating System Page APPENDIX F Configuring a Microsoft Windows ServerF.1 Setting Up the Serial Port Connection Page d. Choose Create Shortcut and click Yes a. Choose Start →Find →For Files or FoldersChoose Programs →Accessories →Command Prompt 7. Select Primary partition and click Next 9. Assign a drive letter, if desired, and click Next 10. Select Format this partition with the following settingsa. Specify NTFS as the “File system to use.” b. Make sure the Perform a Quick Format checkbox is selectedAppendix F Configuring a Microsoft Windows Server F-7 A confirmation dialog box displays the settings you have specifiedc. Click Next 11. Click FinishF.4 Determining the Worldwide Name for Microsoft Windows Servers APPENDIX G Configuring a Linux ServerG.1 Setting Up the Serial Port Connection dev/ttySx which Settings?minicom -s 38400 8N1 G.2 Accessing the Firmware Application From a Linux ServerWelcome to Minicom Options History Buffer, F-Key Macros, Search History Buffer, I18n3. Highlight Configuration Setting and press Return G.3 Checking the Adapter BIOS4. Highlight Host Adapter Settings and press Return 9. Highlight Extended Firmware Settings and press ReturnG.5 Making an ext3 File System for Linux G.4 Multiple LUN Linux ConfigurationG.6 Creating a File System G.8 Mounting the File System Automatically G.7 Creating a Mount Point and Mounting the File System Manuallydf -k G.9 Determining the Worldwide Name for Linux Hostsmount -a APPENDIX H Configuring an IBM Server Running the AIX Operating SystemH.1 Setting Up a Serial Port Connection H.2 Accessing the Firmware Application From an IBM Server Running AIX C-Kermitset term byte C-Kermitset carrier-watch off # kermitC-Kermitset line /dev/tty0p1 H.4 Using SMIT to Enable an AIX Host to Recognize New LUNs H.3 Identifying the Device on Which You Will Create a Logical VolumeH.5 Creating a Volume Group H.7 Creating a File System H.6 Creating a Logical VolumeH.9 Verifying That the New File System Is Mounted H.8 Mounting the New File System# lscfg grep fc H.10 Determining the Worldwide Name for IBM Servers Running AIXAPPENDIX Configuring an HP Server Running the HP-UX Operating SystemI.1 Setting Up a Serial Port Connection Page Page I.3 Attaching the Disk Array I.4 Logical Volume Manager# ioscan -fnC disk I.6 Creating a Physical VolumeI.5 Definitions of Common Terms I.7 Creating a Volume Group # lvcreate -L 4092 /dev/vg02 I.8 Creating a Logical VolumeI.10 Mounting the File System Manually I.9 Creating an HP-UX File SystemI.11 Mounting the File System Automatically # ls /dev/vg02etc/fstab I.12 Determining the Worldwide Name for HP-UX Hosts# mount -a # bdf# fcmsutil/device-name 2. TypeOutput similar to the following is displayed Index Page Page Page Windows worksheet preinstallation worldwide namedetermining on Solaris OE E-3 Index