Table

4-1

(Page 2 of 11).

Firmware Error Codes

 

 

 

 

 

 

 

 

 

 

 

Error

Code

 

Function

/

 

 

 

 

Repair

Action/Possible

Failing

FRU

 

 

 

 

 

 

 

 

 

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20D0000F

 

 

Selftest

failed

 

on Check

 

the

SMS

error

log entry for this error code. The

 

 

 

device,

no

 

 

 

location code (if present) in the error log entry should

 

 

 

error/location

codeidentify the location of the failing device.

 

 

 

 

information

available

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20D00010

 

Selftest

failed

 

on Software

Error

(Contact

your

service

representative

for

 

 

 

device,

can't

 

locateassistance.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

package

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20D00011

 

Cannot

determine

 

The Machine Model is part of the

System

Vital Product

 

 

 

Machine

Model.

 

 

Data. Perform corrective actions listed for errors

 

 

 

 

 

 

 

 

 

 

 

2BA00050,

2BA00051.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Security

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20E00000

 

 

Power

on

Password

The

password

has

been

entered

incorrectly.

 

 

 

 

entry

error

 

 

Retry

installing

the

 

password.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20E00001

 

Privilege

Password

The

password

has

been

entered

incorrectly.

 

 

 

 

entry

error

 

 

Retry

installing

the

 

password.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20E00002

 

 

Privilege

Password

The

Privileged

Password

jumper is not in the correct

 

 

 

Jumper

not

enabledposition for

password

initial

entry.

 

 

 

 

 

 

 

 

 

 

 

 

 

Consult

the

system's

User's

Guide

for pin

location

and

 

 

 

 

 

 

 

 

 

 

jumper

position.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20E00003

 

 

Power

on

Password

Unattended mode requires the setting of the Power On

 

 

 

must

be

set

for

password

before

 

it

is

enabled.

 

 

 

 

 

 

 

 

Unattended

mode

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20E00004

 

 

Battery

drained

 

or 1. Replace battery

 

 

 

 

 

 

 

 

 

 

 

needs

replacement

2. Replace

System

Planar

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20E00005

 

 

EEPROM

 

locked

 

 

1. Power

Off/On

 

machine

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. Replace

System

Planar

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20E00008

 

 

CMOS

corrupted

or

Check

 

your

machine

for

evidence

of

tampering

 

 

 

 

tampering

evident,

If

NO

tampering:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CMOS

initialized

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.Replace battery, restore NVRAM data (passwords, startup data)

2.Replace System Planar

20E00009

Invalid

password

The

password

has

been

entered

incorrectly

3 times.

 

entered

- system

Power

Off/On

the machine and

enter the

password

 

locked

 

 

 

correctly

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

20E0000A

EEPROM lock

If

for PAP

install,

is

jumper

in

correct

 

position?

 

problem

 

Consult the system's User's Guide for pin

location and

 

 

 

 

 

 

jumper position.

 

 

 

 

 

 

 

1.Power Off/On machine

2.Replace System Planar

4-27043 43P Series Service Guide

Page 114
Image 114
IBM SA38-0512-03 manual Selftest Failed