
Table  | (Page 2 of 11).  | Firmware Error Codes  | 
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Error  | Code  | 
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  | Repair  | Action/Possible  | Failing  | FRU | 
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  | Description  | 
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20D0000F  | 
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  | Selftest | failed | 
  | on Check  | 
  | the  | SMS  | error  | log entry for this error code. The  | |||||||||||||||
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  | device,  | no  | 
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  | location code (if present) in the error log entry should  | ||||||||||||||||||
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  | error/location  | codeidentify the location of the failing device.  | 
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  | information  | available  | 
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20D00010  | 
  | Selftest  | failed  | 
  | on Software  | Error  | (Contact  | your  | service  | representative  | for  | |||||||||||||||
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  | device,  | can't  | 
  | locateassistance.)  | 
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20D00011  | 
  | Cannot  | determine  | 
  | The Machine Model is part of the  | System  | Vital Product  | |||||||||||||||||||
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  | Machine  | Model.  | 
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  | Data. Perform corrective actions listed for errors  | 
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  | 2BA00050,  | 2BA00051.  | 
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20E00000  | 
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  | Power  | on  | Password  | The  | password  | has  | been  | entered  | incorrectly.  | 
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  | entry  | error  | 
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  | Retry  | installing  | the  | 
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20E00001  | 
  | Privilege  | Password  | The  | password  | has  | been  | entered  | incorrectly.  | 
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  | entry  | error  | 
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  | Retry  | installing  | the  | 
  | password.  | 
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20E00002  | 
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  | Privilege  | Password  | The  | Privileged  | Password  | jumper is not in the correct  | ||||||||||||||||||
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  | Jumper  | not  | enabledposition for  | password  | initial  | entry.  | 
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  | Consult  | the  | system's  | User's  | Guide  | for pin  | location  | and  | |||||||||
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  | jumper  | position.  | 
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20E00003  | 
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  | Power  | on  | Password  | Unattended mode requires the setting of the Power On  | ||||||||||||||||||||
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  | must  | be  | set  | for  | password  | before  | 
  | it  | is  | enabled.  | 
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  | Unattended  | mode  | 
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20E00004  | 
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  | Battery  | drained  | 
  | or 1. Replace battery  | 
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  | needs  | replacement  | 2. Replace  | System  | Planar  | 
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20E00005  | 
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  | EEPROM  | 
  | locked  | 
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  | 1. Power  | Off/On  | 
  | machine  | 
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  | 2. Replace  | System  | Planar  | 
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20E00008  | 
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  | CMOS  | corrupted  | or  | Check  | 
  | your  | machine  | for  | evidence  | of  | tampering  | 
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  | tampering  | evident,  | If  | NO  | tampering:  | 
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  | CMOS  | initialized | 
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1.Replace battery, restore NVRAM data (passwords, startup data)
2.Replace System Planar
20E00009  | Invalid  | password  | The  | password  | has  | been  | entered  | incorrectly  | 3 times.  | |||
  | entered  | - system  | Power  | Off/On  | the machine and  | enter the  | password  | |||||
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20E0000A  | EEPROM lock  | If  | for PAP  | install,  | is  | jumper  | in  | correct  | 
  | position?  | ||
  | problem  | 
  | Consult the system's User's Guide for pin  | location and  | ||||||||
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  | jumper position.  | 
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1.Power Off/On machine
2.Replace System Planar