Table

3-2

(Page

7 of

9).

Firmware Error Codes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error

Code

 

Description

 

 

 

Action/

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Possible

Failing

 

FRU

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

xxx=001

 

DIMM

fails

memory test.

For

more

information:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1. Use

the

location

code

 

 

obtained

 

 

 

 

 

 

 

 

 

from the SMS Error Log utility

 

 

 

 

 

 

 

 

 

 

 

 

(described in “Step 1020-4”

on

 

 

 

 

 

 

 

 

 

 

page 2-11)

to

identify

which

DIMM

 

 

 

 

 

 

 

 

 

is

defective.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. The

"yy"

values

specify

 

type

of

 

 

 

 

 

 

 

 

 

memory

causing

error.

See

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“Memory PD Bits” on page 3-13 for

 

 

 

 

 

 

 

 

 

definition

of "yy."

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note:

On

the

Model

240,

there

 

may

 

 

 

 

 

 

 

 

 

be 2 DIMM related memory errors

 

 

 

 

 

 

 

 

 

reported

to

indicate

a

DIMM

 

pair. One

 

 

 

 

 

 

 

 

of

the

2

 

indicated

DIMMs

may be

good,

 

 

 

 

 

 

 

 

when replacing memory on this system

 

 

 

 

 

 

 

 

 

replace 1 DIMM at a time, not both.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

xxx=002

 

DIMM

is

not

supported.

Remove unsupported

DIMM.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The "yy" values specify type of memory

 

 

 

 

 

 

 

 

causing

error.

See

“Memory

PD

 

Bits”

 

 

 

 

 

 

 

 

 

on

page 3-13

for

definition

of

"yy."

 

 

 

 

 

 

 

 

Note:

Memory

DIMMs

must

be

 

 

 

 

 

 

 

 

 

 

 

 

 

 

installed/removed

in

pairs

on

the

Model

 

 

 

 

 

 

 

 

240.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

28030xxx

 

Real-time

clock

(RTC) error.

Note:

Errors

reported

against

 

the

Real

 

 

 

 

 

 

 

 

Time Clock can be caused by low

 

 

 

 

 

 

 

 

 

 

battery voltage and (more rarely) power

 

 

 

 

 

 

 

 

outages that occur during normal

 

 

 

 

 

 

 

 

 

 

system usage. These errors are

 

 

 

 

 

 

 

 

 

 

warnings that the Real Time Clock data

 

 

 

 

 

 

 

 

content

needs

to

be

re-established

and

 

 

 

 

 

 

 

 

do not require any FRU replacement

 

 

 

 

 

 

 

 

 

unless

the

 

error

is

persistent. When

 

 

 

 

 

 

 

 

one of these errors occurs, the

 

 

 

 

 

 

 

 

 

power-on password and time and date

 

 

 

 

 

 

 

 

information

have

been

lost.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ÿ To set/restore a power-on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

password,

use

the

SMS

utility.

 

 

 

 

 

 

 

 

 

 

Ÿ

To

set/restore

the

time

 

and

date,

 

 

 

 

 

 

 

 

 

use

the

operating

system

facility.

 

 

 

 

 

 

 

 

If the error is persistent, replace the

 

 

 

 

 

 

 

 

battery.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the error is persistent after battery

 

 

 

 

 

 

 

 

replacement, replace the system board.

 

 

 

 

 

 

 

 

(See

notes

on

page

3-1.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3-107043 43P Series Service Guide

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