System Options, Contact Details | Inter-Tel 3000 instruction

Inter-Tel 3000

Administrator’s Manual

System Options

The following table details the various system options available.

Option	Capacity	Notes
CO lines	20	20 Lines total
DSL Interface	1	On the Broadband Module
T1 interface	1	Either 24 T1 or 23 Primary Rate ISDN channels
Internal LAN 10/100 Base T	4 Port	Supplied on the Broadband Module
	switched hub	Supplied on the Broadband Module
	switched hub
Digital telephone sets	40	40 extensions maximum
Standard telephones / Cordless phone	40
Hybrid extensions - digital telephone set or	40
standard analog telephone
IP Extensions	12 max	The Broadband Module supports up to 12 IP
		extensions and VoIP trunks
Programming extension (via digital telephone	1	Extension 20 (default)
set)
Operator extension	1	Extension 20
Headset operation	Yes
Door Phone extension	1	Extension 23
Door Open	All
	extensions
Public Address	Yes
Outgoing (Line) Groups	11
Extension Groups	20	A total of 20 extension groups is available
Hunt Groups
Incoming Ringing Groups
Courtesy Service	Yes
Extension Voice Mailboxes	40
Phantom Voice Mailboxes	10	Optional Voice Module must be equipped. Three
Group Voice Mailboxes	20	versions are available:-
Customized Courtesy Service	Yes	2 port 4 hour capacity
System Voice Box Service	Yes	4 port 8 hour capacity
Auto-attendant Service	Yes	8 port 20 hour capacity
Speed Dial - System	500
Speed Dial - Personal	30
Classes-of-Service (Call Restriction)	6 classes	4 Tables of codes
Conference Calls	3 simultaneous	Conferences are limited to three participants.
	conferences
SMDR	Yes
Internal/External Music-On-Hold sources	Yes	External Music-On-Hold module required
Battery Backup Unit	Yes
PBX operation	Yes
Remote maintenance and programming	Yes
Remote diagnostics	Yes

Contact Details

“Sales and Service” numbers can be programmed into the system under “System” programming. When entered, these numbers can be dialed using the Directory key on the digital telephone sets.

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Inter-Tel 3000 manual System Options, Contact Details

Contents

Inter-Tel3000 Administration Manual Table of Contents Inter-Tel Administrator’s Manual Inter-Tel Inter-Tel Administrator’s Manual Inter-Tel Inter-Tel Administrator’s Manual Equipped Lines Programming When Trunk Type T1 is Programmed Incoming Calls only When T1 is Programmed FCC Part 68 Exhibit J FCC Information Data Equipment Customer Owned Coin/Credit Card PhonesSystems Adjuncts KX and PX DevicesPage Important Safety Instructions Safety RegulationsPage Limited Warranty Software License Agreement DefinitionsLicense Warranty Non-Permitted UsesTerm Entire Agreement Limits Of Liability Government Restricted Rights System Description Introduction Contact Details System Options Using this Guide Eight and Sixteen Key Digital Telephone Sets Digital Telephone Sets Sixteen Key Digital Telephone Set with DSS To adjust the Digital Telephone Set Pedestal Using the Digital Telephone Set Display Prompts and InformationSelectable Options Using the Scroll Keys Using the Display Keys to Select Menu OptionsUsing the Clear Key C Using the Keypad Using the Programmable Keys / Line Keys Using the Speakerphone KeyUsing the Volume Keys DSS Extensions Using the Function KeysBacklit Display Data Port Customizing Your Digital Telephone SET To Change the Language on Your PhoneAutomatic Answer To Select a Ringing Tone Headset ModeTo Set the Display Contrast System Programming Background Music IP ExtensionsSpeakerphone Options Internal Extension Order Feature Access Codes List Using Standard Analog Telephone Sets To Make an External Call Getting Started Basic Call FeaturesRestricting Outgoing Calls To Program CO Lines to be used for Incoming Calls Only To Call an Extension Group To Make an Internal CallProgramming and Dialing Speed-Dial Numbers To Program a Personal Speed-Dial Number To Change the System Speed-Dial Password To Add or Delete a System Speed-Dial NumberTo Dial a Personal Speed-Dial Number To Dial a System Speed-Dial Number Answering Calls Ignoring Calls Ringing Your PhoneRe-seize Line System Hold Holding and Transferring CallsTo Place an External Call on System Hold Associated Hold To Transfer a Call to an External Number To Make an External Consultation CallButton Hopping Forwarding Calls RE-DIRECTING CallsTo Re-Direct a Call Ringing at Your Extension To Re-Direct a Call Ringing at Your Extension to Voice Mail Forward When Busy To cancel Forward When BusyFollow Me To Cancel Forward On No Answer External ForwardingForward On No Answer Setting a Group Forwarding from a System Phone To Cancel Group ForwardingGroup Forwarding Conference Calls Using Your Digital Telephone SET with a Headset Incoming Call Handling Handset MonitorIncoming Calls to Individual Extensions Incoming Calls to a Ring Group Group Programming Extension Groups Hunt Group Timer Outgoing GroupsLogging In and Out of Hunt Groups DAY Service / Night Service To Set the Automatic Start and End Times for Night ServiceIncoming Ringing Programming To have Night Service Remain on over Weekends To Manually Turn on Night Service Dialing # when Listening to a Standard Mailbox Greeting Dialing # when Listening to the Auto Attendant GreetingDialing # when Listening to a Message-Only Voice Mailbox AUTO-ATTENDANT Dialing More than One Digit Dialing when in the Recording PhaseDialing an Invalid Number Dialing Incomplete Numbers Programming Lines to be answered by the Auto-Attendant Auto-Attendant Programming To Customize the Auto-Attendant Message Recording a Temporary Auto-Attendant GreetingTo Change the Auto-Attendant Language Courtesy Service To Program the Courtesy ServiceTo Change the Courtesy Language Directory Services Recording a Temporary Courtesy Service GreetingTo Record a Customized Courtesy Greeting Simple Directory Service Dial Name Directory ServiceTo record a directory message Programming the Directory Service on Dial Name Directory ProgrammingTo program the names in the Directory table Recording names Voice Mail Setting UP Voice MailboxesTo Allocate a Voice Mailbox to an Extension To Record Voice Mailbox Greetings To Select the Primary or Alternate Greeting To Replay a Voice Mailbox GreetingRecording Names in Voice Mailboxes To Turn on the Voice Mailboxes To Compose a Message and Send It to Another User To Change a Voice Mailbox Password To Access Voice Mailboxes To Retrieve Messages Left in a Voice MailboxTo Forward a Message Transferring Calls to Voice Mailboxes Return CallTo Retrieve Voice Mailbox Messages Remotely To Record a Call Remote Notification of Voice Messages Setting Up your Remote Notification to a Personal NumberGroup Mailboxes Programming a Personal Number Selecting the Number of Simultaneous Calls Setting up Remote Notification to a PagerTurning Remote Notification on and off Programming the pager number and the pager dial string Notification delay timer Notification interval timerSelecting the Number of Retry Attempts Accessing a Voice Mailbox To Check All Voice Mail PasswordsVoice Mail from a Standard Analog Phone Voice Mail Language Voice Mailbox Capacity Information-Only Voice MailboxesVoice Mailbox Capacity % Used System Voice Mailbox To Program Lines to be Answered by the System Voice Mailbox To Turn the System Voice Mailbox On and OffLeaving Messages in Voice Mailboxes To Change the Greeting on the System Voice Mailbox FAX Line / Extension To Retrieve Messages left in the System Voice MailboxTo Retrieve System Voice Mailbox Messages Remotely Redial Additional Call FeaturesCall Pick-Up To Redial the Last External Number Dialed To Pick up an External Incoming Call To Pick up a Holding call at another extension Camp On Busy Ring BackCall Waiting from Another Extension To Present a Busy Extension with a Call Waiting Tone Barge-In Multiple Call ParkTo Park and Retrieve a Call To Program extensions allowed to barge-in Paired Extensions Operator ServicesTo Program Barge-In with or without tone To call the operatorPage To Cancel a Display Message Setting Display MessagesDisplaying Caller Numbers and Routing Calls To Set a Message to be displayed to Internal Callers Programming the System to Display Caller ID Information To Examine and Redial Stored Caller Numbers Storing and Redialing Caller Numbers Caller ID List Paging To Set up Extensions with an Individual Caller ID List To Respond to a Page over the PA System To make an Announcement over a Public Address System To Set up Manager / Assistant Combinations To Prevent Extensions from using the Public Address SystemManager / Assistant Single Extension To Dedicate a CO Line to a Manager’s Extension To Program a Key to Answer the Manager’s Calls LEAST-COST Routing LCR To Program a Key to Call the Assistant’s Extension DirectlyTo Program a Key to forward Calls to an Assistant Account Codes Least-Cost Routing Activated Automatically at Set TimesMaking a Call with LCR Activated To Set up the Account Code Operation Entering Account Codes Optional ModeEntering Account Codes Forced mode DO-NOT-DISTURB PBX Mode Extension Lock Room Monitor To Change Your Extension Lock Password To Examine Extension Lock PasswordsTo Make a Call from a Locked Extension Tone Protection To Review and Cancel a Reminder CallReminder Call To Program an Extension to Receive Call Waiting Tones Setting the Time and Date Extension ResetTo Send a Hookflash Signal to a CO or a PBX To Reset your Digital Telephone Set HOT Line MUSIC-ON-HOLD OptionsAssigning Extension Names To Supply Music, Tone or Silence to Callers on Hold To Program Class-of-Service Tables CLASS-OF-SERVICE To Restrict Extension Outgoing Calls During the Night To Restrict Extension Outgoing Calls During the Day LIGHT-EMITTING Diode LED Indicators Power Failure OptionsTo Provide Battery Backup Battery Alarm To Open a Door Using the Doorstrike Using a Door PhoneTo Program a Door Phone To Program which Extensions the Door Phone will Ring To Program which Extensions can Operate the Doorstrike To Enable / Disable Call Logging Call LoggingTo Prevent Calls from Individual Extensions being Logged To Program PBX Access Digits Operation with a Parent PBXTo Set the Call Logging Interface Speed Page Additional Programming Options To Change the System Programming PasswordSystem Language To Change the Programming Extension To Configure Unequipped Line Interfaces To Configure Disconnected ExtensionsTo Examine System Passwords To Configure Line KEY Lights To Move a Faulty ExtensionTo Prohibit TRUNK-TO-TRUNK Calls on AN Extension To Change Ringing from 50 to 20 HZ Reverse CadenceKeypad Confirmation Flexible Numbering Start number of existing extns -Confirm General Rules for Flexible Numbering Local Codes To Configure CO Lines Programming Caller ID Detection To Program Loop Calling on System LinesProgramming Tone Dialing Programming Dial Tone Detection Programming Long CO Line Enhanced Emergency Service E911Page Auto Attendant Day To Reset the System T1 RBS or PRI Isdn T1 / PRI InterfaceT1 RBS Channel programming Programming the type of Framing on the T1 Programming the Service Types Programming the Line Build-Out on the T1Programming the Line Types on the T1 Programming the Start Types Programming Received Digits on the T1 Programming the Line Gain on the T1Programming DTMF/Pulse Dialing on the T1 Programming the Isdn Signalling Protocol Q931 on the T1 PRI T1 PRI Channel ProgrammingProgramming the Line Build-Out for PRI Incoming Ringing / Auto Attendant / Courtesy Service Line Programming Changes When a T1 Module is EquippedEquipped Lines programming when Trunk Type T1 is programmed Equipped Lines Outgoing Restriction Switch equipped with a PRI interface Incoming Calls only When T1 is Programmed Incoming Calls only When PRI is ProgrammedSwitch equipped with a T1 interface Outgoing Groups when PRI is programmed Outgoing groups programming when T1 is programmedSelecting Lines when T1 is programmed LCR Codes System Voice Mailbox Programming when T1 is programmed Selecting lines when PRI is programmedSystem Voice Mailbox Programming when a PRI is programmed System Voice Mailbox Programming Analog CO Lines Call Routing Facilities on T1 and T1 PRICalling Number Routing Called Number Routing Calling Number / Called Number RoutingDisplay of Calling / Called Numbers Telesecretary Service Programmed Systemphone Keys in KEY System Mode Presentation of Lines on SystemphonesLine presentation in the systemphone display Exit Programming Reference Enter System Password Cancel Accessing System Programming Options System Settings Options Xxxx Inter-Tel Extensions Settings Options Feature Default Lines Settings Options Inter-Tel Index PBX System Programming 22, 93 Administrators Manual