Inter-Tel 3000
Administrator’s Manual
CALL LOGGING
Your
A buffer is provided to store the last 500 call records. This buffer can be output to the Serial Port as required. This is selected in the System Programming.
Another option allows the last four digits of the dialed number to be masked. This is “Restricted Call Logging”.
The interface to the printer or PC should be serial V24 /
Speed - 4800, 9600, 19200, 38400 or 115,200 bps. Data - 8 bits
No parity One stop bit.
Calls are printed out in the following format as they are completed:
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
O/G | 1234 | 10/01/99 | 12.00:01 | 00:00:30 | L01 | E21 | E21 | 1234567 |
O/G |
| 10/02/99 | 12.00:10 | 00:01:56 | L02 | E25 | E25 | 567890 |
I/C | 5678 | 10/13/99 | 12.01:13 | 00:06:32 | L03 | E22 | E24 | 0123456 |
The explanation of the data output is as follows:
Column Number | Data Output Explanation |
1 | Incoming (I/C) or Outgoing (O/G) call |
2 | Account Codes |
3 | Date (day/month/year) |
4 | Start time |
5 | Duration of the call |
6 | Line used |
7 | Initiating extension |
8 | Terminating extension |
9 | Digits dialed or (I/C) Caller ID numbers |
To Enable / Disable Call Logging
Call Logging is disabled by default on power up. If a Call Logging Interface Module is installed, you should enable Call Logging.
•From the Programming extension, press the PROGRAM key.
• Press the Scroll Down key ( ) until “System Programming” is displayed.
•Select “System Programming”.
•Enter the System Programming Password and select “System”.
• Press the Scroll Down key ( ) until “Call Logging” is displayed.
•Select “Call Logging”.
•Select either “Call Logging On”, “Call logging off”. “Restricted Call Log ON”, or “Print Log”.
Press the speakerphone key to finish programming.
To Prevent Calls from Individual Extensions being Logged
If Call Logging is enabled, then by default all calls from all extensions will be logged. However individual extensions can be programmed to prevent their calls from being logged.
•From the Programming extension, press the PROGRAM key.
• Press the Scroll Down key ( ) until “System Programming” is displayed.
•Select “System Programming”.
•Enter the System Programming password and select “Extensions”.
• Press the Scroll Down key ( ) until “No Call Logging” is displayed.
•Select “No Call Logging”.
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