Sixteen Key Digital Telephone Set with DSS

Inter-Tel 3000

Administrator’s Manual

Sixteen Key Digital Telephone Set with DSS

Mute Key

Speaker Key/Light

Handset

Data Socket and Headset Socket (underneath)

Clear

Key

Programmable

KeysNumeric

Keypad

Sixteen Key Digital Telephone Set

Mute Key

Handset

Data Socket and Headset Socket (underneath)

Numeric Keypad

Volume Keys

Display Keys

Scroll/Edit

Keys

Speaker

Key/Light

Volume Keys

4 Function Keys:

Hold

Program

Message

DSS

Programmable Keys

4 Function Keys:

Hold

Program

Message

Directory

Message

Waiting/Ringing

Indicator

Display Keys

Scroll/Edit Keys

Programmable Keys

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Inter-Tel 3000 manual Sixteen Key Digital Telephone Set with DSS

Contents

Inter-Tel3000 Administration Manual Table of Contents Inter-Tel Administrator’s Manual Inter-Tel Inter-Tel Administrator’s Manual Inter-Tel Inter-Tel Administrator’s Manual Equipped Lines Programming When Trunk Type T1 is Programmed Incoming Calls only When T1 is Programmed FCC Information FCC Part 68 Exhibit J Customer Owned Coin/Credit Card Phones Data EquipmentSystems Adjuncts KX and PX DevicesPage Safety Regulations Important Safety InstructionsPage Limited Warranty Software License Agreement DefinitionsLicense Warranty Non-Permitted UsesTerm Limits Of Liability Entire Agreement Government Restricted Rights Introduction System Description System Options Contact Details Using this Guide Digital Telephone Sets Eight and Sixteen Key Digital Telephone Sets Sixteen Key Digital Telephone Set with DSS To adjust the Digital Telephone Set Pedestal Using the Digital Telephone Set Display Prompts and InformationSelectable Options Using the Display Keys to Select Menu Options Using the Scroll KeysUsing the Clear Key C Using the Keypad Using the Programmable Keys / Line Keys Using the Speakerphone KeyUsing the Volume Keys Using the Function Keys DSS ExtensionsBacklit Display Data Port Customizing Your Digital Telephone SET To Change the Language on Your PhoneAutomatic Answer Headset Mode To Select a Ringing ToneTo Set the Display Contrast System Programming IP Extensions Background MusicSpeakerphone Options Internal Extension Order Using Standard Analog Telephone Sets Feature Access Codes List Getting Started Basic Call Features To Make an External CallRestricting Outgoing Calls To Program CO Lines to be used for Incoming Calls Only To Make an Internal Call To Call an Extension GroupProgramming and Dialing Speed-Dial Numbers To Program a Personal Speed-Dial Number To Change the System Speed-Dial Password To Add or Delete a System Speed-Dial NumberTo Dial a Personal Speed-Dial Number To Dial a System Speed-Dial Number Answering Calls Ignoring Calls Ringing Your PhoneRe-seize Line Holding and Transferring Calls System HoldTo Place an External Call on System Hold Associated Hold To Transfer a Call to an External Number To Make an External Consultation CallButton Hopping RE-DIRECTING Calls Forwarding CallsTo Re-Direct a Call Ringing at Your Extension To Re-Direct a Call Ringing at Your Extension to Voice Mail Forward When Busy To cancel Forward When BusyFollow Me To Cancel Forward On No Answer External ForwardingForward On No Answer Setting a Group Forwarding from a System Phone To Cancel Group ForwardingGroup Forwarding Using Your Digital Telephone SET with a Headset Conference Calls Handset Monitor Incoming Call HandlingIncoming Calls to Individual Extensions Incoming Calls to a Ring Group Extension Groups Group Programming Hunt Group Timer Outgoing GroupsLogging In and Out of Hunt Groups DAY Service / Night Service To Set the Automatic Start and End Times for Night ServiceIncoming Ringing Programming To Manually Turn on Night Service To have Night Service Remain on over Weekends Dialing # when Listening to the Auto Attendant Greeting Dialing # when Listening to a Standard Mailbox GreetingDialing # when Listening to a Message-Only Voice Mailbox AUTO-ATTENDANT Dialing when in the Recording Phase Dialing More than One DigitDialing an Invalid Number Dialing Incomplete Numbers Auto-Attendant Programming Programming Lines to be answered by the Auto-Attendant To Customize the Auto-Attendant Message Recording a Temporary Auto-Attendant GreetingTo Change the Auto-Attendant Language Courtesy Service To Program the Courtesy ServiceTo Change the Courtesy Language Directory Services Recording a Temporary Courtesy Service GreetingTo Record a Customized Courtesy Greeting Simple Directory Service Dial Name Directory ServiceTo record a directory message Programming the Directory Service on Dial Name Directory ProgrammingTo program the names in the Directory table Recording names Setting UP Voice Mailboxes Voice MailTo Allocate a Voice Mailbox to an Extension To Record Voice Mailbox Greetings To Replay a Voice Mailbox Greeting To Select the Primary or Alternate GreetingRecording Names in Voice Mailboxes To Turn on the Voice Mailboxes To Change a Voice Mailbox Password To Compose a Message and Send It to Another User To Access Voice Mailboxes To Retrieve Messages Left in a Voice MailboxTo Forward a Message Return Call Transferring Calls to Voice MailboxesTo Retrieve Voice Mailbox Messages Remotely To Record a Call Setting Up your Remote Notification to a Personal Number Remote Notification of Voice MessagesGroup Mailboxes Programming a Personal Number Setting up Remote Notification to a Pager Selecting the Number of Simultaneous CallsTurning Remote Notification on and off Programming the pager number and the pager dial string Notification delay timer Notification interval timerSelecting the Number of Retry Attempts To Check All Voice Mail Passwords Accessing a Voice MailboxVoice Mail from a Standard Analog Phone Voice Mail Language Information-Only Voice Mailboxes Voice Mailbox CapacityVoice Mailbox Capacity % Used System Voice Mailbox To Turn the System Voice Mailbox On and Off To Program Lines to be Answered by the System Voice MailboxLeaving Messages in Voice Mailboxes To Change the Greeting on the System Voice Mailbox FAX Line / Extension To Retrieve Messages left in the System Voice MailboxTo Retrieve System Voice Mailbox Messages Remotely Additional Call Features RedialCall Pick-Up To Redial the Last External Number Dialed To Pick up a Holding call at another extension To Pick up an External Incoming Call Ring Back Camp On BusyCall Waiting from Another Extension To Present a Busy Extension with a Call Waiting Tone Multiple Call Park Barge-InTo Park and Retrieve a Call To Program extensions allowed to barge-in Operator Services Paired ExtensionsTo Program Barge-In with or without tone To call the operatorPage Setting Display Messages To Cancel a Display MessageDisplaying Caller Numbers and Routing Calls To Set a Message to be displayed to Internal Callers Programming the System to Display Caller ID Information Storing and Redialing Caller Numbers Caller ID List To Examine and Redial Stored Caller Numbers To Set up Extensions with an Individual Caller ID List Paging To make an Announcement over a Public Address System To Respond to a Page over the PA System To Prevent Extensions from using the Public Address System To Set up Manager / Assistant CombinationsManager / Assistant Single Extension To Program a Key to Answer the Manager’s Calls To Dedicate a CO Line to a Manager’s Extension LEAST-COST Routing LCR To Program a Key to Call the Assistant’s Extension DirectlyTo Program a Key to forward Calls to an Assistant Account Codes Least-Cost Routing Activated Automatically at Set TimesMaking a Call with LCR Activated To Set up the Account Code Operation Entering Account Codes Optional ModeEntering Account Codes Forced mode PBX Mode DO-NOT-DISTURB Room Monitor Extension Lock To Change Your Extension Lock Password To Examine Extension Lock PasswordsTo Make a Call from a Locked Extension To Review and Cancel a Reminder Call Tone ProtectionReminder Call To Program an Extension to Receive Call Waiting Tones Extension Reset Setting the Time and DateTo Send a Hookflash Signal to a CO or a PBX To Reset your Digital Telephone Set MUSIC-ON-HOLD Options HOT LineAssigning Extension Names To Supply Music, Tone or Silence to Callers on Hold CLASS-OF-SERVICE To Program Class-of-Service Tables To Restrict Extension Outgoing Calls During the Day To Restrict Extension Outgoing Calls During the Night Power Failure Options LIGHT-EMITTING Diode LED IndicatorsTo Provide Battery Backup Battery Alarm Using a Door Phone To Open a Door Using the DoorstrikeTo Program a Door Phone To Program which Extensions the Door Phone will Ring To Program which Extensions can Operate the Doorstrike To Enable / Disable Call Logging Call LoggingTo Prevent Calls from Individual Extensions being Logged To Program PBX Access Digits Operation with a Parent PBXTo Set the Call Logging Interface Speed Page To Change the System Programming Password Additional Programming OptionsSystem Language To Change the Programming Extension To Configure Unequipped Line Interfaces To Configure Disconnected ExtensionsTo Examine System Passwords To Configure Line KEY Lights To Move a Faulty ExtensionTo Prohibit TRUNK-TO-TRUNK Calls on AN Extension To Change Ringing from 50 to 20 HZ Reverse CadenceKeypad Confirmation Flexible Numbering General Rules for Flexible Numbering Start number of existing extns -Confirm To Configure CO Lines Local Codes To Program Loop Calling on System Lines Programming Caller ID DetectionProgramming Tone Dialing Programming Dial Tone Detection Enhanced Emergency Service E911 Programming Long CO LinePage To Reset the System Auto Attendant Day T1 / PRI Interface T1 RBS or PRI IsdnT1 RBS Channel programming Programming the type of Framing on the T1 Programming the Service Types Programming the Line Build-Out on the T1Programming the Line Types on the T1 Programming the Start Types Programming Received Digits on the T1 Programming the Line Gain on the T1Programming DTMF/Pulse Dialing on the T1 Programming the Isdn Signalling Protocol Q931 on the T1 PRI T1 PRI Channel ProgrammingProgramming the Line Build-Out for PRI Line Programming Changes When a T1 Module is Equipped Incoming Ringing / Auto Attendant / Courtesy ServiceEquipped Lines programming when Trunk Type T1 is programmed Equipped Lines Switch equipped with a PRI interface Outgoing Restriction Incoming Calls only When T1 is Programmed Incoming Calls only When PRI is ProgrammedSwitch equipped with a T1 interface Outgoing groups programming when T1 is programmed Outgoing Groups when PRI is programmedSelecting Lines when T1 is programmed LCR Codes Selecting lines when PRI is programmed System Voice Mailbox Programming when T1 is programmedSystem Voice Mailbox Programming when a PRI is programmed System Voice Mailbox Programming Analog CO Lines Call Routing Facilities on T1 and T1 PRICalling Number Routing Called Number Routing Calling Number / Called Number RoutingDisplay of Calling / Called Numbers Telesecretary Service Programmed Systemphone Keys in KEY System Mode Presentation of Lines on SystemphonesLine presentation in the systemphone display Programming Reference Exit Accessing System Programming Options Enter System Password Cancel System Settings Options Xxxx Inter-Tel Extensions Settings Options Feature Default Lines Settings Options Inter-Tel Index PBX System Programming 22, 93 Administrators Manual