Inter-Tel 3000
Administrator’s Manual
To Forward All Calls or External Calls Only to an External Number
•From the Programming extension, press the PROGRAM key.
• Press the Scroll Down key ( ) until “System Programming” is displayed.
•Select “System Programming”.
•Enter the System Programming Password and select “Extensions”.
• Press the Scroll Down key ( ) until “External Forwarding” is displayed.
•Select “External Forwarding”.
•If both internal and external calls are to be forwarded, select “All Calls”.
•If external calls only are to be forwarded, select “External Calls Only”. Press the speakerphone key to finish programming.
GROUP FORWARDING
This feature allows any extension within a group to forward calls for that group. When a forward for the group is set, any call for that group will be forwarded. Calls to individual extensions in the group are not forwarded.
Setting a Group Forwarding from a System Phone
• From the Idle Menu, press the Scroll Down key ( ) until “Group Forward” is displayed.
•Select “Group Forward”.
•Select the required group (the extension can be in more than one group).
•Select the option required and enter the destination number.
•Select “Forward to Voice Mail” to forward the calls to the group voice mailbox.
Note: The group must be allocated a voice mailbox for this option to be presented. See page 51.
Note: If an extension, which is not in the group, attempts to set or cancel a forward for that group, then “Invalid” will be displayed.
To Cancel Group Forwarding
If “All Call Forward” is set for a group, all the digital telephone sets in the group have the prompt “Cancel Group Forward” on their displays.
•Press the “Cancel Group Forward” option.
•The display will show the groups associated with the extension. Select the required group.
•Select the forward type to be canceled.
To set a Group Forward from a standard analog phone, dial the Group Forward code followed by the group number (180 – 199).
The Group Forward codes are:
• | 792 | Group “Forward All Calls”. |
• | 793 | Group “Forward When Busy”. |
• | 794 | Group “Forward On No Answer”. |
To cancel the Group Forwarding a standard analog phone, go off hook and dial the relevant Group Forward code.
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