Inter-Tel 3000
Administrator’s Manual
MUSIC-ON-HOLD OPTIONS
When an external call is placed on hold, you can choose between supplying music, a tone, or silence to the caller. The music source can be internal, in which case it is integrated into the system and cannot be changed, or external, in which case an external source must be connected to your system.
To Supply Music, Tone or Silence to Callers on Hold
•From the programming extension, press the PROGRAM key.
• Press the Scroll Down key ( ) until “System Programming” is displayed.
•Select “System Programming”.
•Enter the System Programming Password and select “System”.
• Press the Scroll Down key ( ) until “Music On Hold” is displayed.
•Select “Music On Hold”.
•Select the option (“Internal Source”, “External Source”, “Tone On Hold” or “Silence”) that you want. The default is “Internal Source” and the “♦” indicates the current program setting. Internal callers are always returned “Tone On Hold”.
•If external source is selected, the extension menu is displayed. Select the extension that the external
Press the speakerphone key to finish programming.
HOT LINE
Extensions can be programmed so that they automatically dial a number when they go
From the programming extension, press the PROGRAM key.
• Press the Scroll Down key ( ) until “System Programming” is displayed.
•Select “System Programming”.
•Enter the System Programming Password and select “Extensions”.
• Press the Scroll Down key ( ) until “Hot Line” is displayed.
•Select “Hot Line”.
•Select the extension from the extension menu.
•Enter the number to be dialed. If you wish to dial an external number, enter 9 or another line access code, before the external telephone number, to select a line.
Press the speakerphone key to finish programming.
Note: When a digital telephone set is programmed as a hot line, no other features can be invoked after it is programmed. As soon as you go
Note: A common application for the hot line feature is for a fax or modem. The extension can be set to automatically select a CO line so the fax or modem does not have to dial 9.
Note: The Hot line feature cannot be programmed on extension 20.
ASSIGNING EXTENSION NAMES
You can assign names to extensions. When an extension receives an internal call, its display will show the calling extension name in the place of the calling extension number.
•From the programming extension, press the PROGRAM key.
• Press the Scroll Down key ( ) until “System Programming” is displayed.
•Select “System Programming”.
•Enter the System Programming Password and select “Extensions”.
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