Inter-Tel 3000 manual Setting Display Messages, Displaying Caller Numbers and Routing Calls

Inter-Tel 3000

Administrator’s Manual

Setting Display Messages

This feature enables you to leave a display message that will be seen by any digital telephone set calling your extension. You can also set a display message on a standard analog telephone but you cannot check the content.

To Set a Message to be displayed to Internal Callers

•Press the MESSAGE key.

•Select “Display Messaging”.

•Select the message to be displayed from the message menu.

•The message menu offers you the choice of eight pre-programmed messages. You can add extra text to all messages by selecting the “Enter Data” option. Message 9 is blank so you can enter your own message.

The message menu is:

1	(Return at)	6	(At home)
2	(Call back at)	7	(On Vacation)
3	(Call me at)	8	(Call)
4	(At a meeting)	9	---------
5	(At lunch)

Press the speakerphone key to finish programming.

Note: See page 18 on how to enter text using the Keypad. Also, if you wish to enter a time or a date, do one of the following:

•press * for “:”

•press # for “-”

Note: Only digital telephone sets can display messages. A standard analog telephone will not receive any indication that a message has been set on the extension it is calling.

From a standard analog telephone, the code is 729. When you have dialed 729, dial digits 1 - 8 to select the required message, and hang up.

To Cancel a Display Message

•From a digital telephone set, select “Cancel the Message”. From a standard analog phone, dial 729 and hang up.

Displaying Caller Numbers and Routing Calls

If you subscribe to the Caller ID service, your telephone company sends the telephone number of callers to the Inter-Tel 3000 (provided the caller has not elected to restrict the network from presenting their number). The telephone number (or associated name) is displayed on the digital telephone sets. The Caller ID information is also shown if the extension is equipped with a standard phone, which supports the Caller ID service.

•If a name is associated with the number in either the system speed dial bin or the Caller ID store or is received from the network the name and number will be flashed while the call is ringing.

•A caller can choose to withhold their identity. In this case, the display will show “Number Withheld” instead of the caller’s number or name.

•If the number information is not available, the display will show “Number Withheld” instead of the caller’s number or name.

•If more than one caller is calling at any one time, the number displayed will be that of the first call in the queue. When this call is answered by one of the ringing telephones, the number of the next call in the queue will appear on the displays of the other ringing telephones.

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