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NCR S26 manual Types of Error Messages

Models: S26

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Types of Error Messages

Types of Error Messages

Do not continue using the computer if you receive an error message of any type. Note the message and take corrective action. This appendix explains the different types of error messages and corresponding corrective measures.

There are two general types of error messages:

∙Software

∙System

B-2	Error Messages

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NCR S26 manual Types of Error Messages

Contents

NCR S26 Hot Plug Server Page Contents Using the Bios Setup Utility Adding and Replacing ComponentsUsing the System Utilities IRQ/DMASample Configurations Watt Power Supply RequirementsError Messages Hot Plug BackplaneSystem Support Log ViiiContents About This Book Who Should Read This BookEnter Conventions Used in This BookRelated Publications + YInstallation and Documentation Overview ChapterWhere to Start Step What to Do How to Do It Where to Find InformationDocumentation and Additional Help DocumentationAdditional Help Declaration of the Manufacturer or Importer Safety ComplianceCompliance and Regulatory Statements Electromagnetic Compatibility EMCElectromagnetic Compatibility Notice USA FCC Declaration of Conformity Product Type ColredElectromagnetic Compatibility Notices International Using System Features ESD Precautions Identifying System Features Front ViewIdentifying System Features Identifying the Rear Panel Features Rear Panel FeaturesPositioning the System Arranging the System in a Stable Position Bottom ViewAllowing for Air Circulation Bottom View Opening the System Opening the SystemOpening the Cabinet Housing Configuring the System Board FeaturesMajor Components System Board Layout Jumper Settings System Board Jumper LocationsConnector Functions Connector FunctionsJumper Settings Jumper Setting FunctionSW1 Adding and Replacing Components Adding and Replacing Components Installing CPU Boards InstallationTypes of CPU Boards Installing CPU Boards Upgrading the Memory ConfigurationsMemory Configurations Bank Total MemoryRestrictions Installing and Removing SIMMs Simm SocketsInstalling SIMMs Installing a SimmRemoving SIMMs Removing a SimmReconfiguring the System Installing a Video Memory Chip Upgrading the Video MemoryExpanding the PCI System Installing PCI Devices Using the Scsi Feature Installing and Removing Expansion Boards Identifying Expansion BoardsInstalling an Expansion Board Removing a BracketInstalling a Board Removing an Expansion BoardInstalling Drives Removing the Upper Front Panel Cover and FrameInstalling a 3.5-inch Peripheral Drive Securing the Drive on the Frame10. Securing the Drive Installing a 5.25-inch Peripheral Drive 11. Securing the Drive Guides12. Inserting the Drive into the Drive Bay Installing a Hot Plug Fixed Disk Drive Removing a 5.25-inch Peripheral DriveInstalling Drives Using the Bios Setup Utility When to Use the Bios Setup Utility Run Setup Message Repeatedly ReceivedBefore Running Setup Entering Setup Bios UtilityBasic System Configuration Basic System Configuration Menu,Date and Time Diskette Drives DateTime IDE Hard Disk Drives Selecting the Auto OptionCommunication Settings System MemorySelecting the User Option On Board IDE Enhanced IDE FeaturesHard Disk Block Mode Hard Disk Size 504 MBAuto Configuration Mode Large Memory Support ModeNum Lock After Boot Memory TestFast Boot Mode Advanced System Configuration Advanced System Configuration, Page OneInternal Cache CPU Cache ECC/Parity Mode SelectionShadow RAM External CacheMemory at 15 MB 16 MB Operation of ECCPCI System Configuration PCI IRQ SettingOnboard VGA VGA Palette SnoopPCI Slots Onboard ScsiBoot Device Onboard ScsiNon-PnP ISA Card Configuration Non-PnP ISA Card Configuration, Page OneNon-PnP ISA Card Configuration, Page Two Expansion ROM RegionRegion Power Saving Configuration Power Management ModePower Saving Configuration IDE Hard Disk Standby Timer System Suspend TimerSystem Wake Up Events System Security Disk Drive ControlOnboard Communication Ports System Boot DriveDrive Control Settings Diskette DriveSerial Port 1 Base Address Serial Port 1 SettingsSerial Port 2 Settings Serial Port 2 Base AddressParallel Port Settings Parallel Port Operation Mode SettingsSetting Function If You Forget the Password Setup PasswordSetting a Password Onboard PS/2 Mouse IRQPower On Password Remote Diagnostic ConfigurationLoad Setup Default Settings Leaving Setup Hard Disk Drive Types Hard Disk Drive TypesType Cylinders Heads Sectors Per Track Type Cylinders Heads Sectors Per Track Type Cylinders Heads Sectors Per Track Type Cylinders Heads Sectors Per Track Using the System Utilities Identifying the System Utilities Using the AFlash Bios Utility Executing AFlashQuick Way to Execute AFlash Using the Eisa Configuration Utility FunctionsMaking Menu Selections Using the Keyboard Using the MouseKeyboard Function Keys Accessing the ECU Getting HelpMain Menu Setting the Date and Time Learn About Configuring Your ComputerConfigure Computer Steps in configuring your computerMaintain System Configuration Diskette Maintain System Configuration DisketteExit from this Utility Configuring Your Computer Initially Important Eisa configuration informationExamine Switches or Print Report Examine switches or print reportUsing the Eisa Configuration Utility Save and Exit Save and ExitAdding or Removing Boards Adding BoardsAdd or Remove Boards Viewing or Editing Configuration Details Removing a BoardSee the next page for continuation of the above screen Standard VGA Resources Watt Power Supply Requirements Appendix aTable A-1 -Watt Power Supply Input Requirements Input RequirementsInput Nominal Frequency Variations Table A-2 -Watt Power Supply Output Requirements Output RequirementsOutput Requirements Error Messages Appendix BTypes of Error Messages Software Error Messages System Error Messages Table B-1. Error MessagesMessage Action Mmmmssssooo WXXXX,RYYYY Correcting Error Conditions Sample Configurations Appendix CTypes of Sample Configurations Sample Standard Configuration Installing the HardwareConfiguring the System Settings Basic System ConfigurationAdvanced System Configuration Non-PnP ISA Card ConfigurationPower Saving Configuration Remote Diagnostic ConfigurationSystem Security Configuring the PCI Adapters Configuring the Scsi Adapters and Drives Sample Standard Configuration If the ECU Will Not Boot Configuring Memory and Other Baseboard SettingsKeyboard Port Enabled as LPT1 3BCh Sample RAID Configuration Install the PCI Ethernet Adapter in PCI slot Advanced System Configuration Power Saving Configuration Sample RAID Configuration On Board PS/2 Mouse IRQ Configuring the Scsi Adapters and Drives Press Esc to return to previous menu Configuring the Memory and Other Baseboard Settings Enabled as LPT1 3BCh Configuring the Mylex RAID Array Group Hot Plug Backplane Appendix DFeatures Major Components Hot Plug Backplane Figure D-1. Hot Plug Backplane ComponentsHot Plug Scsi Drive Tray Figure D-2. Hot Plug Scsi Drive Tray ComponentsScsi Channel Configurations Single-Channel Configuration Figure D-3. Single-Channel ConfigurationTerminator Setting With External Device Without External DeviceDual-Channel Configuration Figure D-5. Dual-Channel ConfigurationFigure D-6. J3 and J4 Jumper Settings Setting Hard Disk ID Options Strapping the Scsi IDs on the BackplaneID # Table D-3. Scsi Drive ID Settings Strapping the Scsi IDs on the DriveInstallation Using the System Board Scsi ConnectorsFigure D-9. Installing the Hot Plug Backplane Secure the drive to the tray with four screws Figure D-12. Installing the Hot Plug Drive Tray Using an Add-on Scsi Controller Board Installation Using the Hot Plug Feature System Support Log Appendix EIntroduction System Identification NCR Hardware Support Services NCR On-Site Hardware Support ServicesNCR Technical Support Web Site NCR Support Phone Numbers Before Placing a Hardware Support CallPlacing a Hardware Support Call Placing a Software Support Call List of NCR Support Telephone Numbers NCR Faxback SystemUnited States Support Other Areas Support Table E-1. Support Telephone Numbers for Specific CountriesCountry Toll-free number Toll number PRC Customer Support Agreement Overview Support Services System NumbersNCR Support Phone Numbers Priority Plus Next DayPlacing a Hardware Support Call Placing a Software Support Call One Log for All Service Hardware RecordsDifferent Types of Logs Hardware Records Hardware Log CustomerEntry UUU UUU UUU UUU UUU UUU UUU Software Records This page intentionally left blank Software Product Log System Product Serial NumberSoftware Product Log Software Product Log Software Product Log System Software Log Customer Entry NCR EntryProblem Symptom Failure#, error# System Software Log System Software Log System Software Log System Software Log System Software Log System Software Log Adapter Board Locations Current System ConfigurationHardware Configuration Report System Equipment ListAdapter Board Locations PCI Slot PCI Slot 5 Shared Eisa Slot 3 SharedSystem Equipment List System Equipment List Hardware Configuration Preventive Maintenance General Customer Preventive Maintenance GuidelinesCentral Processor Unit CPU Tape Drives General Customer Preventive Maintenance ProceduresDisk Drives PlottersPreventive Maintenance Preventive Maintenance Timetable Worksheet Product Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov DecPreventive Maintenance Timetable Worksheet Preventive Maintenance Reference Sheet Preventive Maintenance Reference Sheet Installation Records Customer Support Agreement List of NCR Support Telephone Numbers NCR Faxback SystemUnited States Support Country Number Index IDE Ventilation Index Index-4