NCR S26 manual NCR Support Phone Numbers, Priority Plus Next Day

Support Services

NCR On-Site Hardware Support Services

NCR offers on-site system hardware support. Check with your local office for detailed coverage hours. Three support levels are available, as listed below.

	Priority Plus	Priority	Next Day
Coverage Hours	24 hours	8 a.m. - 9 p.m.	8 a.m. - 5 p.m.
	7 days	Mon-Fri	Mon-Fri
Response	Best response; not	Best response; not	Next working
Time*	to exceed 4 hours	to exceed 4 hours	day
Usage	Highly Critical	Urgent	Less critical
Environment

* Response time to locations beyond 160 km may be longer.

NCR Support Phone Numbers

A list of NCR support telephone numbers is located at the end of this appendix. Enter the NCR support phone numbers that you will use.

Enter Hardware Support Number

Enter Software Support Number

Enter After Hours Support Number

E-14 System Support Log