NCR S26 manual System Support Log

	Contents
Major Components	D-3
Hot Plug Backplane	D-4
Hot Plug SCSI Drive Tray	D-5
SCSI Channel Configurations	D-6
Single-Channel Configuration	D-7
Dual-Channel Configuration	D-9
Setting Hard Disk ID Options	D-11
Strapping the SCSI IDs on the Backplane	D-11
Strapping the SCSI IDs on the Drive	D-13
Installation	D-14
Using the System Board SCSI Connectors	D-14
Using an Add-on SCSI Controller Board	D-18
Using the Hot Plug Feature	D-20
Appendix E
System Support Log
Introduction	E-2
System Identification	E-3
NCR Hardware Support Services	E-4
NCR On-Site Hardware Support Services	E-4
NCR Technical Support Web Site	E-4
NCR Support Phone Numbers	E-5
Before Placing a Hardware Support Call	E-5
Placing a Hardware Support Call	E-5
Placing a Software Support Call	E-6
List of NCR Support Telephone Numbers	E-7
Other Areas Support	E-9
Customer Support Agreement	E-11
Overview	E-12
Support Services	E-13
System Numbers	E-13
NCR On-Site Hardware Support Services	E-14
NCR Support Phone Numbers	E-14
Placing a Hardware Support Call	E-15
Placing a Software Support Call	E-16
Hardware Records	E-17
Different Types of Logs	E-17
Software Records	E-27
Current System Configuration	E-41
Adapter Board Locations	E-41
System Equipment List	E-41
Hardware Configuration Report	E-41

NCR S26 Hot Plug Server User Guide vii