viii User’s Reference Guide

Uploading configuration files

15-12

Restarting the system

15-13

Part III: Appendixes 15

Appendix A — Troubleshooting

A-1

Configuration problems

A-1

SmartStart Troubleshooting

A-2

Console connection problems

A-2

Network problems

A-2

Power outages

A-3

Technical support

A-3

How to reach us

A-3

Appendix B — Setting Up Internet Services

B-1

Finding an Internet service provider

B-1

Unique requirements

B-2

Pricing and support

B-2

ISP’s Point of presence

B-2

Endorsements

B-2

Deciding on an ISP account

B-2

Setting up a Netopia R2020 account

B-2

Obtaining an IP host address

B-2

SmartIP™

B-3

Obtaining information from the ISP

B-3

Local LAN IP address information to obtain (NAT

 

enabled)

B-3

Local LAN IP address information to obtain (NAT-

 

disabled)

B-3

Appendix C — Understanding IP Addressing

C-1

What is IP?

C-1

About IP addressing

C-1

Subnets and subnet masks

C-2

Example: Using subnets on a Class C IP internet....

C-3

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Netopia R2020 manual Part III Appendixes