119, Operating Difficulties, Symptom | Ricoh FAX4500L guide

4. OPERATING DIFFICULTIES

			SYMPTOM
	STANDBY	MODE	SET DOCUMENT is not displayed.
	STANDBY	MODE	The machine cannot dial out.
			The machine cannot dial out.
			The machine cannot dial out from behind
			a PBX.
			Transmission cannot take place;
	TRANSMISSION		the Clear Original indicator blinks.
	TRANSMISSION
			Transmission cannot take place; the Line
			Fail indicator blinks.
			The document is not pulled into the ADF.

Consistent difficulty in communicating with a particular terminal

Consistent poor image quality when communicating with a particular terminal

SECTION 7. SOLVING PROBLEMS

REQUIRED ACTION

Switch the power on. If the Power indicator does not light, check that the power cord is plugged in.

❐The telephone line is disconnected.

❐Check the telephone line type setting (see page 71).

The number must contain the access code and a pause. Try adding more pauses after the access code.

❐The document is jammed in the feeder. Remove the jammed document (see page 113) and repeat the transmission procedure.

❐The document may be longer than the maximum limit (see page 18).

❐Do user maintenance, especially rollers [J] and [H] (see page 103).

❐If the same problem still exists after user maintenance, adjust the auto document feeder mechanism (see page 114).

❐The other machine is out of order. Check the error report.

Ask the other party to correct the fault.

❐The line is busy or noisy. Check that the dial tone is sent out. Try to retransmit.

❐Insert the document into the feeder until it stops. Retransmit.

❐Do user maintenance, especially rollers [E] and [J] (see page 103).

❐If the same problem still exists after user maintenance, adjust the auto document feeder mechanism (see page 114).

Store that terminal’s number as a Quick Dial Key or Speed Dial Code.

Then call a service technician. Inform the nature of the problem and give the Quick Dial Key or Speed Dial Code that you stored the number in.

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Ricoh FAX4500L manual 119, Operating Difficulties, Symptom, Required Action

Contents

OPERATOR’S Manual Memory Optional Equipment Isdn KitPaper Feed Unit Telephone Handset Class a Important Safety Instructions Contents Other Features Using the Machine for Telephone CallsReceiving FAX Messages Transmission Settings Programming AT InstallationAdjustments Telephone Numbers and Personal Codes Communication Problems User Maintenance ProcedureDisplayed Error Messages Error Codes Appendix C. Isdn Option Type Appendix A. Paper Feed Unit Appendix B. Hard Disk Unit BAD Telephone Lines Affect FAX Communication What does a FAX Machine DO? Conventions SymbolsKeynames Displays Storing Names and Labels Storing Telephone Numbers If YOU Make a Mistake Reference Column Facsimile Feature Availability Table Advanced Features Reports Programming Group 4 Features Networking Features Limitations on Various Features Other Features Maximum Value Power and Grounding Power SupplyGrounding Cold Weather POWER-UP ThunderstormsDo not use the machine near a humidifier Copy Paper Operating PrecautionsToner Cassettes General Location Important Points about Power Connection External View Component Guide Component Guide Operation Panel Display Selector Key ResolutionFunction Key Yes/No Keys Recommended Types of Document Sending a FAX MessageCorrect Size Clearly Written Do not place damaged pages into the feeder Condition Start You want to send more than 50 pages Possible Problems You want to take out the documentYou made a mistake while dialing One of the following is displayed Immediate Transmission Memory Halftone Yes ↓ 0 Press ↓ 0 Example 10 pages Memory Start Converting Immediate Transmission to Memory Transmission Using AI Redial to send a fax Redialing Automatic RedialingAI Redial Selecting the Reception Mode Manual Receive TEL ModeReceiving FAX Messages Substitute Reception Auto Receive FAX ModeConfidential Reception Memory Card or Hard Disk Required Function 5 Making a Telephone Call Using On Hook Dial Using the Machine for Telephone CallsUsing the Handset Press On Hook Dial Possible Problem Answering the Telephone If the telephone rings just onceIf the telephone rings continuously To Talk After Sending a Fax Broadcasting Transmission Keystroke Programs Storing a Program Labeling a Program Function 3 Using a Program Transmission Polling ReceptionErasing a Program Function 3 Confidential Transmission Options Confidential ID Override6 7 Yes Polling Transmission Free Polling Function 1Yes Secured Polling Stored ID Override Options Options for Polling Transmission # 0 1 Yes Transfer Request# * 1 0 Yes # * * 0 1 Yes Speed Dial/Tel Directory Telephone Directory Direct Fax Number Entry Secure Transmission Reception Polling Reception Function 1Example 2 5 6 7 Yes Authorized Reception Function 6 0 2 2 2 Function 6 0 2 2 2 2 7 4 Yes Night Timer Example Yes Function Forwarding Memory Card or Hard Disk RequiredFunction 6 0 2 2 2 2 7 Forwarding Select Advanced Features Editing the Forwarding Feature Function 6 0 2 2 2 2 7 Print List To Cancel Forwarding Select CST Select Copies of incoming faxes will be col- lated Copying Other Features Function 2 File Management Erasing a File from Memory Pears. Then press Yes Printing a File Code Function User Function Keys Function Programs Storing a Function Program Yes Function Using a Function ProgramDeleting a Function Program Function 3 Yes No Function Tonal Signals Restricted Access On Hook Dial or Handset ModeChain Dialing Other On the screen using − Start Length Reduction Counters Function 6 0 2 2 2 2 9Communication Result Display Function 4 1 → Label Insertion Ordering Toner Language Selection Function 6 0 2 2 2 2 9 Programming AT Installation Country Code Function 6 0 2 2 2 2 6 Yes Date and Time Function 6 0 2 2 2 2 9 Telephone Number Function 6 0 2 2 2 2 6 1 ↓ Yes Function 1-5. Area Code PrefixFunction Yes 2 2 2 Next Transfer Station Group 4 Kit required Function 2 2 2 Yes Function ID CodeYes 2 2 Example 6 7 5 RTI TTI Yes Function Telephone Line Type CSI On/Off Switches Function 6 0 2 2 2 2 8 Settings Finish Yes Function User Parameter Settings Function 6 0 2 2 2 2 9 Switch 00 Home position settings Switch 01 Printing of various items on received messagesSwitch 02 Automatic printing of reports Switch 04 Various Switch 03 Automatic printing of reportsSwitch 05 Various Economy Transmission Time Function 6 0 2 2 2 2 7 Volume Adjustments Function 6 0 2 2 2 2 9 Adjustments Telephone Numbers and Personal Codes Programming Quick DialProgramming a New Quick Dial Function 3 Editing a Quick Dial Key Erasing a Quick Dial Key 01144715551234 → Start Clear L Yes Editing a Speed Dial Function 3 Erasing a Speed Dial Code Function 3 Programming Groups Speed Dial Storing Numbers in a Group Function Storing a Label for this Group Checking Which Numbers are Already in the Group Storing a Group Transfer Station Erasing the Group Storing a Personal Code Function 6 0 2 2 2 2 7 Personal Codes If you do not wish to store an ID No Go to step Example 5 4 7 Editing or Erasing a Personal Code Function 6 0 2 2 2 2 7 Automatically Printed Settings Reports ON/OFF Automatically Printed ReportsTable of the Reports Example 2. TCR Report Formats Example 1. Error Report Rptrx Mode Column Results Column Footnote on the ReportsCode Message Explanation USER-INITIATED Reports Replacing Paper Looking After the Machine Replacing the Toner Cassette Looking After the Machine Replacing the Marker 100 Changing the Paper Size of the CassetteUpper Cassette 101 Lower Cassettes 102 User Maintenance Table User Maintenance ProcedureArea What to Use Possible Problems if Not Maintained 103 104 User Maintenance Procedure Scanner 105 106 107 Main Body 108 109 110 111 112 Lower Paper Feed Units If one or more are installed Check the Indicators and Display Panel 113Document Jams Document type Setting AdjustmentProblem Setting 114 115 Copy JamsCassette Entrance Inside the Machine 116 Copy Feed-out Area 117 Communication Problems 118Lower Cassette Entrance 119 SymptomOperating Difficulties Required Action 120 Symptom Required Action 121 Document MisfeedCause Required Action 122 Displayed Error Messages Error Codes 123Code Possible Cause 124 125 Maintenance Appendix A. Paper Feed UnitOperation Appendix B. Hard Disk Unit Precautions Specifications Appendix C. Isdn Option Type IntroductionBatch Transmission Dialing and Storing Telephone Numbers Introduction 7005611234 Transmission Procedure Storing a Telephone Number Either Program another Quick Dial go to step Finish Function Check Interface Troubleshooting Call Progress Signals CPS Index Page RTI TTI Certification Label USA Official Notice to Users Function List Quick Reference Function Function List Marker Supplies