120, Symptom Required Action | Ricoh FAX4500L manual

SECTION 7. SOLVING PROBLEMS

			SYMPTOM	REQUIRED ACTION
			The telephone keeps ringing and no fax is	❐ You are in Manual Receive mode.
	RECEPTION		printed.	Change to Auto Receive mode (see
	RECEPTION			page 27).
				page 27).
				❐ Power is switched off.

	RECEPTION/	COPYING	No printout; the Add Paper indicator is lit.	The cassettes are empty.
	RECEPTION/	COPYING		Add paper (see page 96).
				Add paper (see page 96).
			No printout; the Clear Copy indicator	❐ The printer has jammed. Clear the jam
			blinks.	(see page 115).
				❐ Do user maintenance, especially
				rollers [N], [L], and [U] (if the lower
				cassette is installed). See page 103.
	COPYPOOR	QUALITY	Stripes on copies.	❐ Clean the exposure glass (see page
	COPYPOOR	QUALITY		103).
				103).
				❐ Do user maintenance, especially glass
				[I] and wire [T] (see page 103).

	TELE-	PHONING	You can’t receive phone calls; the unit	You are in Auto Receive mode. Change to
	TELE-	PHONING	only rings once then goes into receive	Manual Receive mode (see page 27).
			only rings once then goes into receive	Manual Receive mode (see page 27).
			mode.
			You can’t receive phone calls; the unit	The telephone line is not connected.
			does not ring.	Connect the modular cord (see page 63).
	POLLING		Dialing took place, but polling could not.	ID Codes do not match.
	POLLING			Contact the person at the other end.
				Contact the person at the other end.

120

Image 130

Ricoh FAX4500L manual 120, Symptom Required Action

Contents

OPERATOR’S Manual Paper Feed Unit Optional Equipment Isdn KitMemory Telephone Handset Class a Important Safety Instructions Contents Receiving FAX Messages Using the Machine for Telephone CallsOther Features Transmission Adjustments Programming AT InstallationSettings Telephone Numbers and Personal Codes Displayed Error Messages User Maintenance ProcedureCommunication Problems Error Codes Appendix A. Paper Feed Unit Appendix B. Hard Disk Unit Appendix C. Isdn Option Type What does a FAX Machine DO? BAD Telephone Lines Affect FAX Communication Keynames SymbolsConventions Displays Storing Telephone Numbers Storing Names and Labels If YOU Make a Mistake Facsimile Feature Availability Table Reference Column Advanced Features Programming Reports Networking Features Group 4 Features Limitations on Various Features Other Features Maximum Value Power Supply Power and GroundingGrounding Thunderstorms Cold Weather POWER-UPDo not use the machine near a humidifier Toner Cassettes Operating PrecautionsCopy Paper General Important Points about Power Connection Location Component Guide External View Component Guide Operation Panel Function Key Selector Key ResolutionDisplay Yes/No Keys Correct Size Sending a FAX MessageRecommended Types of Document Clearly Written Condition Do not place damaged pages into the feeder Start You made a mistake while dialing Possible Problems You want to take out the documentYou want to send more than 50 pages One of the following is displayed Halftone Immediate Transmission Memory ↓ 0 Yes Press ↓ 0 Example 10 pages Converting Immediate Transmission to Memory Transmission Memory Start Redialing Automatic Redialing Using AI Redial to send a faxAI Redial Manual Receive TEL Mode Selecting the Reception ModeReceiving FAX Messages Confidential Reception Memory Card or Hard Disk Required Auto Receive FAX ModeSubstitute Reception Function 5 Using the Handset Using the Machine for Telephone CallsMaking a Telephone Call Using On Hook Dial Press On Hook Dial Answering the Telephone If the telephone rings just once Possible ProblemIf the telephone rings continuously To Talk After Sending a Fax Transmission Broadcasting Keystroke Programs Storing a Program Labeling a Program Function 3 Polling Reception Using a Program TransmissionErasing a Program Function 3 Options Confidential ID Override Confidential Transmission6 7 Yes Function 1 Polling Transmission Free PollingYes Secured Polling Stored ID Override Options for Polling Transmission Options # * 1 0 Yes Transfer Request# 0 1 Yes # * * 0 1 Yes Telephone Directory Speed Dial/Tel Directory Secure Transmission Direct Fax Number Entry Polling Reception Function 1 ReceptionExample 2 5 6 7 Yes Authorized Reception Function 6 0 2 2 2 Night Timer Example Function 6 0 2 2 2 2 7 4 Yes Forwarding Memory Card or Hard Disk Required Yes FunctionFunction 6 0 2 2 2 2 7 Forwarding Select Advanced Features Editing the Forwarding Feature Function 6 0 2 2 2 2 7 Print List To Cancel Forwarding Select CST Select Copies of incoming faxes will be col- lated Other Features Copying File Management Erasing a File from Memory Function 2 Printing a File Pears. Then press Yes User Function Keys Code Function Deleting a Function Program Function 3 Yes Function Using a Function ProgramFunction Programs Storing a Function Program Yes No Function Tonal Signals Chain Dialing On Hook Dial or Handset ModeRestricted Access Other Counters Function 6 0 2 2 2 2 9 On the screen using − Start Length ReductionCommunication Result Display Function 4 1 → Label Insertion Ordering Toner Programming AT Installation Language Selection Function 6 0 2 2 2 2 9 Date and Time Function 6 0 2 2 2 2 9 Country Code Function 6 0 2 2 2 2 6 Yes Yes Function 1-5. Area Code Prefix Telephone Number Function 6 0 2 2 2 2 6 1 ↓Function Yes 2 2 2 Yes Function ID Code Next Transfer Station Group 4 Kit required Function 2 2 2Yes 2 2 Example 6 7 5 RTI TTI CSI Yes Function Telephone Line Type Settings On/Off Switches Function 6 0 2 2 2 2 8 User Parameter Settings Function 6 0 2 2 2 2 9 Finish Yes Function Switch 01 Printing of various items on received messages Switch 00 Home position settingsSwitch 02 Automatic printing of reports Switch 05 Various Switch 03 Automatic printing of reportsSwitch 04 Various Economy Transmission Time Function 6 0 2 2 2 2 7 Adjustments Volume Adjustments Function 6 0 2 2 2 2 9 Programming Quick Dial Telephone Numbers and Personal CodesProgramming a New Quick Dial Function 3 Editing a Quick Dial Key Erasing a Quick Dial Key → Start 01144715551234 Clear L Yes Editing a Speed Dial Function 3 Erasing a Speed Dial Code Function 3 Programming Groups Storing Numbers in a Group Speed Dial Checking Which Numbers are Already in the Group Function Storing a Label for this Group Storing a Group Transfer Station Erasing the Group Personal Codes Storing a Personal Code Function 6 0 2 2 2 2 7 If you do not wish to store an ID No Go to step Editing or Erasing a Personal Code Function 6 0 2 2 2 2 7 Example 5 4 7 Automatically Printed Reports Automatically Printed Settings Reports ON/OFFTable of the Reports Report Formats Example 1. Error Report Example 2. TCR Mode Column Rptrx Footnote on the Reports Results ColumnCode Message Explanation USER-INITIATED Reports Looking After the Machine Replacing Paper Replacing the Toner Cassette Looking After the Machine Replacing the Marker Changing the Paper Size of the Cassette 100Upper Cassette 101 102 Lower Cassettes Area What to Use Possible Problems if Not Maintained User Maintenance ProcedureUser Maintenance Table 103 User Maintenance Procedure Scanner 104 105 106 107 108 Main Body 109 110 111 Lower Paper Feed Units If one or more are installed 112 113 Check the Indicators and Display PanelDocument Jams Problem Setting AdjustmentDocument type Setting 114 Copy Jams 115Cassette Entrance 116 Inside the Machine 117 Copy Feed-out Area 118 Communication ProblemsLower Cassette Entrance Operating Difficulties Symptom119 Required Action Symptom Required Action 120 Document Misfeed 121Cause Required Action Displayed Error Messages 122 123 Error CodesCode Possible Cause 124 125 Appendix A. Paper Feed Unit MaintenanceOperation Precautions Appendix B. Hard Disk Unit Specifications Introduction Appendix C. Isdn Option TypeBatch Transmission Dialing and Storing Telephone Numbers Introduction Transmission Procedure 7005611234 Storing a Telephone Number Either Program another Quick Dial go to step Finish Function Troubleshooting Call Progress Signals CPS Check Interface Index Page RTI TTI Certification Label Official Notice to Users USA Quick Reference Function List Function List Function Supplies Marker