Troubleshooting

62
4
Solving Problems

This table lists some common problems and their solutions.

Problem Solution Refer to
Image background appears
dirty whe n a fax is r eceiv ed at
the other end.
Adjust the scan density. P.29 “Image Density (Contrast)”
Printed or sent image contains
spots.
The Document Feeder or ex-
posure glass is dirty. Clean
them. See Chapter 5 “Main-
taining Your Machine”in the
Copy Reference.
Make sure that ink o r era ser is
dry before setting the original.
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Received image is too light. Request the sender to increase
the image density.
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When using moist, rough or
processed paper, the printed
image may be partly invisible.
Only use reco mme nded pape r.
Appendix, “Acceptable Types
of Originals” in the Advanced
Features manual.
When D appears on the dis-
play, toner is beginning to run
out. Replace the toner car-
tridge soon. See Chapter 3
“Changing the Toner Car-
tridge”in the Copy Reference.
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Message appears blank at the
other end.
The original was set upside
down. Set it properly.
P.14 “Setting Originals”
You want to ca ncel a Me mory
Transmission.
If the original is being stored,
press the {Clear/Stop} key.
P.22 “Canceling a Memory
Transmission”
If the original is being sent,
use "Cancel TX/RX" in the In-
formation menu.
Chapter 2 “Canceling Trans-
mission or Reception” in the
Advanced Features manual.
You want to cancel an Imme-
diate Transmission.
Press the {Clear/Stop} key. P.6 “Operation Panel”.
You cannot add any destina-
tion in Group though it does
not reach the maximum
number.
99 destinations have been pro-
grammed with the number
keys. Program more numbers
with Quick Dials or Speed Dials.
Chapter 3 “Chain Dial”or “Re-
dial” in the Advanced Fea-
tures manual.