Chapter 11
To align the print cartridges from the HP Solution Center Software
1.Load letter, A4, or legal unused plain white paper into the input tray.
NOTE: If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
2.In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device.
The Printer Toolbox appears.
3.Click the Device Services tab.
4.Click Align the Print Cartridges.
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5.Load the print cartridge alignment sheet print side down and top first in the center of the document feeder tray, and then press OK.
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Clean the print cartridges
Use this feature when the
To clean the print cartridges from the control panel
1.Load letter, A4, or legal unused plain white paper into the input tray.
2.Press Setup.
3.Press 6, then press 1.
This selects Tools and then selects Clean Print Cartridge. The HP
If copy or print quality still seems poor after you clean the print cartridges, try cleaning the print cartridge contacts before replacing the affected print cartridge.
118 Maintain the HP