Chapter 12
Use one of the following to retrieve an update for your device:
•Use your Web browser to download an update for the HP
•Use the Software Update utility, provided with the software you installed with the HP
NOTE: After the Software Update utility is installed on your computer, it searches for device updates. If you do not have the latest version of the Software Update utility at the time of install, a dialog appears on your computer prompting you to upgrade. Accept the upgrade.
To use device update
1.Do one of the following:
•
•When prompted, accept the device update found by the Software Update utility. The Device Update Wizard opens on your computer.
2.At the Welcome screen, click Next. The Select a Device screen appears.
3.Select the HP
4.Make sure your computer and device meet the requirements listed.
5.If you meet the requirements, click Update.
The Updating Device screen appears. A light begins to flash on the control panel of the HP
The screen on your display turns green as the update is loaded and extracted to your device.
6.Do not disconnect, shut down, or perform any other activities on your device while the update is occurring.
NOTE: If you disrupt the update, or an error message indicates the update failed, call HP support for assistance.
After the HP
Your device is updated. It is now safe to use the HP
Errors
This section contains the following categories of messages on your device:
•Device messages
•File messages
•General user messages
•Paper messages
238 Troubleshooting