1Telephone wall jack
2Use the phone cord supplied in the box with the HP
2.After you have connected the phone cord to the port labeled
3.Try to send or receive a test fax.
Cause: The "Using Correct Type of Phone Cord with Fax" test failed.
Solution:
What to do
•Make sure you used the phone cord supplied in the box with the HP
1Telephone wall jack
2Phone cord supplied in the box with the HP
•Check the connection between the telephone wall jack and the HP
Cause: The "Fax Line Condition" test failed.
Fax troubleshooting | 217 |