Chapter 12
For more fax troubleshooting information, see Fax troubleshooting.
Firmware revision mismatch
Cause: The revision number of the HP
Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Mechanism error
Cause: The HP
Solution: Clear the paper jam. Turn the HP
CAUTION: Trying to clear a paper jam from the front of the HP
Cause: The print carriage is blocked or stalled.
Solution: Turn the HP
Memory is full
Cause: While receiving a fax, the HP
Solution: If the HP
After clearing the paper jam or loading paper in the input tray, you might be able to reprint the entire fax from memory. If you do not have Backup Fax Reception enabled, or if the fax was not stored in memory for some reason (for example, if the HP
240 Troubleshooting