To set the answer mode
1.Press Setup.
2.Press 4, and then press 2.
This selects Basic Fax Setup and then selects Rings to Answer.
3.Enter the appropriate number of rings by using the keypad, or press or to change the number of rings.
4.Press OK to accept the setting.
Cause: You have a special ring pattern for your fax phone number (using a distinctive ring service through your telephone company), and the Distinctive Ring setting on the HP
Solution: If you have a special ring pattern for your fax phone number (using a distinctive ring service through your telephone company), make sure that the Distinctive Ring setting on the HP
NOTE: The HP
If you are not using a distinctive ring service, make sure that the Distinctive Ring setting on the HP
To change the distinctive ring pattern from the control panel
1.Verify that the HP
2.Press Setup.
3.Press 5, and then press 1.
This selects Advanced Fax Setup and then selects Distinctive Ring.
4.Press to select an option, and then press OK.
When the phone rings with the ring pattern assigned to your fax line, the HP All-
Cause: The Distinctive Ring setting is not set to All Rings (and you are not using a distinctive ring service).
Solution: If you are not using a distinctive ring service, make sure that the Distinctive Ring setting on the HP
Cause: The fax signal level might not be strong enough, which can cause fax reception problems.
Solution: If the HP
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