Chapter 12
1Telephone wall jack
2Use the phone cord supplied in the box with the HP
•If you are using a phone splitter, this can cause faxing problems. (A splitter is a
•Try connecting a working phone and phone cord to the telephone wall jack that you are using for the HP
•Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be a problem.
After you resolve any problems found, run the fax test again to make sure it passes and the HP
Cause: The "Phone Cord Connected to Correct Port on Fax" test failed.
Solution: Plug the phone cord into the correct port.
What to do
1.Using the phone cord supplied in the box with the HP
NOTE: If you use the
216 Troubleshooting