Solution: Make sure the Fax Speed option is set to Fast or Medium.
To set the fax speed from the control panel
1.Press Setup.
2.Press 5, and then press 7.
This selects Advanced Fax Setup and then selects Fax Speed.
3.Press to select one of the following settings, and then press OK.
Fax speed setting
Fast
Medium
Slow
Fax speed
v.34 (33600 baud)
v.17 (14400 baud)
v.29 (9600 baud)
The HP All-in-One cannot receive faxes, but can send faxes
Cause: The HP
Solution: Follow the instructions to set up the HP
The HP
To test your fax setup from the control panel
1.Set up the HP
2.Insert the print cartridges and load
3.Press Setup.
4.Press 6, then press 6 again.
This selects the Tools menu and then selects Run Fax Test.
The HP
5.Review the report.
•If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing.
•If the test fails, review the report for more information on how to fix any problems found.
6.After you pick up the fax report from the HP
Fax troubleshooting | 187 |