Solution: If you have an answering machine on the same phone line with the HP All-
•Disconnect the answering machine and then try receiving a fax. If faxing is successful without the answering machine, the answering machine might be causing the problem.
•Reconnect the answering machine and record your outgoing message again. Record a message that is approximately 10 seconds in duration. Speak slowly and at a low volume when recording your message. Leave at least 5 seconds of silence at the end of the voice message. There should be no background noise when recording this silent time. Try to receive a fax again.
Cause: The answering machine is not set up properly with the HP
Solution:
NOTE: This possible solution applies only in the countries/regions that receive
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When you have an answering machine on the same phone line you use for fax calls, you must connect the answering machine directly to the HP
Fax troubleshooting | 189 |