HP J5788, J5780, J5750, J5740 manual 278

Page 280

correct port test, fax 216 country/region, set 19 credit card, fax using 85, 86 crop

borderless copy is wrong 231

fails 244 custom-sized media

guidelines 58 sizes supported 60

customer support contact 258

HP Quick Exchange Service (Japan) 261

North America 259 outside U.S. 259 serial number 258 service ID 258 warranty 257 website 257

D

dark copy 223 darken

copies 78 faxes 91

date 20

declaration of conformity European Economic

Area 274 United States 275

default settings fax 92 restore 21

delete

faxes from memory 96, 199, 206

speed dial entries 50 device

no response 149 not found 249

device update about 237

dial tone test, fax 218 dial-up modem. See computer

modem disconnected error 245 distinctive ringing 32, 45, 47 documents

edit scanned 82 scan 81

DSL, set up with fax 29

duplexer

margins, minimum 62 media sizes supported 58 media types and weights

supported 61

E

ECM. See error correction mode edit

scan preview 82

edit scanned images 82 enter text and symbols 13 envelopes

guidelines 57 load 68

sizes supported 59 specifications 266 tray supporting 61

environment Environmental product

stewardship program 269 environmental

specifications 269 inkjet supplies recycling 270

error correction mode 92 error messages

out of paper 246

reading or writing file 243 error reports, fax 101 European Union

recycling information 270

F

factory defaults, restore 21 faded 146

fast copy quality 75 fax

answer call 93 answer mode 45, 46 answer ring pattern 47 answering machine, set

up 39, 40, 45, 206 auto answer 46 backup fax reception 94 block numbers 98 busy line 245

button 12 cancel 103

color send fails 245 computer modem, set

up 35, 37, 40, 43, 206 contrast 91

coupler 206

darken or lighten 91 default settings 92 delete from memory 96,

199, 206

distinctive ringing 32, 45, 47 DSL, set up 29

enter text and symbols 13 error correction mode 92 forward fax calls 96 header 48

Internet, over 99, 220 IP phone, using 99, 220 ISDN line, set up 31 lighten or darken 91 log 101

monitor dialing 86 no answer 245 not answering 196 paper size 97

paper width incorrect 247 parallel splitter 206 pause 13

PBX system, set up 31 photos 89

poll to receive 96

poor quality printouts 130, 131, 134, 141, 146 problems receiving 146,

196

problems sending 245 pulse or tone dial 22 receive 93

receive fails 239 redial 21 reduction 97 reports 100 reprint 95 resolution 90 rings to answer 46 schedule 88 send 83

send fails 239 send to multiple recipients 89

set up 23

settings 21, 45, 90 specifications 268 speed 23 speed dial 48, 84 test setup 47

tone or pulse dial 22 troubleshoot 170

278

Page 279 Page 281
Image 280
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Contents HP Officejet J5700 Safety information Contents Finish setting up the HP All-in-One Load originals and load paperUse the scan features Use the copy featuresPrint from your computer Use the fax features Maintain the HP All-in-OneHP warranty and support TroubleshootingOrder supplies Technical information HP Officejet J5700 All-in- One series Help Chapter HP Officejet J5700 All-in-One series Help Find more information Sources of informationChapter Find more information HP All-in-One overview HP All-in-One at a glanceControl panel features LabelText and symbols Enter text using the keypad on the control panelAvailable symbols for dialing fax numbers To enter a space, pause, or symbolTo erase a letter, number, or symbol To enter textUse the software Connect using a USB cable Connection informationSupported connection types Use printer sharingConnection information Chapter HP All-in-One overview Finish setting up the HP All-in- One Set your preferencesGeneral preferences Set your language and country/regionSet the prompt delay time Set the date and timeTo set the date and time Set the scroll speedTo set the prompt delay time Restore the factory defaultsTo restore the factory defaults Fax preferencesAdjust the volume Set tone or pulse dialingFax setup To set tone or pulse dialing from the control panelSet the fax speed To set the fax speed from the control panelSet up the HP All-in-One for faxing Countries/regions with a parallel-type phone systemChoose the correct fax setup for your home or office Chapter Select your fax setup case Sharing your fax lineCase I Shared voice/fax line Case B Set up the HP All-in-One with DSL To set up the HP All-in-One with a separate fax lineCase a Separate fax line no voice calls received To set up the HP All-in-One with DSL Fax setup Case D Fax with a distinctive ring service on the same line To set up the HP All-in-One with a distinctive ring serviceTo set up the HP All-in-One with a shared voice/fax line Case E Shared voice/fax lineCase F Shared voice/fax line with voice mail To set up the HP All-in-One with voice mail To set up the HP All-in-One with a computer dial-up modem Case H Shared voice/fax line with computer dial-up modem Example of a parallel splitterBack view of the HP All-in-One Case I Shared voice/fax line with answering machine Chapter 10 Example of a parallel splitter Chapter 12 Example of a parallel splitter 13 Back view of the HP All-in-One Change settings on the HP All-in-One to receive faxes Choose the recommended answer mode for your setupTo set the answer mode Set the answer modeSet the number of rings before answering Test your fax setup Change the answer ring pattern for distinctive ringingSet up speed dialing To test your fax setup from the control panelTo set a default fax header from the control panel Set the fax headerSet up individual speed dial entries Update individual speed dial entriesTo update a speed dial entry from the control panel Create individual speed dial entriesTo create group speed dial entries from the control panel Set up group speed dial entriesDelete speed dial entries Print the speed dial list To delete speed dial entries from the control panelTo print the speed dial list Chapter Finish setting up the HP All-in-One How do I? Chapter How do I? Load originals and load paper Load originalsLoad an original in the automatic document feeder To load an original in the document feeder trayLoad an original on the glass To load an original on the scanner glassSelect print media Tips for selecting and using print mediaCards and envelopes Understand specifications for supported media Photo mediaTransparencies Custom-sized mediaPhoto media Other media Understand supported media types and weights Media sizePapers to avoid Set minimum marginsPapers to avoid for all print and copy jobs Load paper Additional papers to avoid when copyingLoad full-size paper To load full-size paper Load paper Load 10 x 15 cm 4 x 6 inch photo paper Load index cards To load index cards in the input trayLoad envelopes Avoid paper jamsTo load envelopes Avoid paper jams Chapter Load originals and load paper Print from a software application Print from your computerTo print from a software application Stop a print job Change the print settingsWindows users Make a copy Use the copy featuresTo make a copy from the control panel Set the copy paper size Set the number of copiesSet the copy paper type Change default copy settings To set default copy settings from the control panelChange copy speed or quality To change the copy qualityMake a 10 x 15 cm 4 x 6 inch borderless copy of a photo To make a borderless copy of a photo from the control panelResize an original using custom settings Resize an original to fit onto letter or A4 paperTo resize a document from the control panel To set a custom size from the control panelCopy a legal-size document onto letter paper Adjust the lightness and darkness of your copyTo copy a legal-size document onto letter paper To adjust the copy contrast from the control panel Enhance blurred areas of your copyEnhance light areas of your copy To copy a blurred document from the control panelStop copying To copy an overexposed photoPress Start Copy Color To stop copyingUse the scan features Scan an imageEdit a scanned preview image Edit a scanned imageEdit a scanned photo or graphic Edit a scanned documentSend a fax Use the fax featuresSend a basic fax Send a fax using speed dials To send a basic fax from the control panelTo send a fax using speed dials from the control panel Send a fax manually from a phoneSend a fax using monitor dialing To send a fax manually from a phoneSend a fax from memory To send a fax using monitor dialing from the control panelTo send a fax from memory To cancel a scheduled fax Schedule a fax to send laterPress Start Fax Black To schedule a fax from the control panelSend a color original or photo fax Send a fax to multiple recipientsTo send a fax to multiple recipients from the control panel Change the fax resolution and Lighter / Darker settings Change the fax resolutionTo change the resolution from the control panel Change the Lighter / Darker settingSet new default settings Send a fax in Error Correction ModeTo set new default settings from the control panel Receive a fax To change the ECM setting from the control panelReceive a fax manually Set up backup fax reception To receive a fax manuallyReprint received faxes from memory To set backup fax reception from the control panelTo reprint faxes in memory from the control panel Poll to receive a fax Forward faxes to another numberSet the paper size for received faxes Set automatic reduction for incoming faxesBlock junk fax numbers Set the junk fax modeAdd numbers to the junk fax list Fax over the Internet using IP phone Remove numbers from the junk fax listTo remove numbers from the list of junk fax numbers This selects Remove Number from Junk ListPrint reports Print fax confirmation reportsPrint fax error reports To enable fax confirmation from the control panelPrint the fax log To print the fax log from the control panelTo clear the fax log from memory Print other reportsTo print reports from the control panel Stop faxing To cancel a number you are dialingTo stop faxing from the control panel Chapter Use the fax features Clean the HP All-in-One Clean the glassClean the lid backing To clean the glassClean the automatic document feeder Clean the exteriorTo clean the lid backing To clean the rollers or separator pad Chapter Check the estimated ink levels Printer Toolbox appears Click the Estimated Ink Level tabPrint a self-test report To print a self-test reportWork with print cartridges Handle the print cartridgesReplace the print cartridges To replace the print cartridgesWork with print cartridges 113 Chapter Use a photo print cartridge Use the print cartridge protector Align the print cartridgesTo align the cartridges from the control panel at any time Clean the print cartridges To clean the print cartridges from the control panelClean the print cartridge contacts To clean the print cartridge contacts Clean the area around the ink nozzles To clean the area around the ink nozzlesClean the print cartridges Troubleshooting tips TroubleshootingHP All-in-One will not turn on Solution Communication problems over a USB connection Information on print cartridges Information on paperClear paper jams Tips for using the automatic document feederTo clear a paper jam from the rear door To clear a paper jam in the automatic document feeder Print cartridge troubleshooting Print quality troubleshootingTo troubleshoot print cartridges Ink is bleeding or smearing Ink is not filling the text or graphics completely To change the print speed or quality Text edges are jaggedColors run into each other on the printout Printouts have horizontal streaks or lines Print quality troubleshooting 135 To change the print speed or quality Print quality troubleshooting 137 Printouts are faded or have dull colors Print quality troubleshooting 139 Solution Adjust the lightness and darkness of the copies Solution To clean the glass Printouts seem blurry or fuzzyTo change the print speed or quality Printouts have vertical streaks Printouts are slanted or skewedChapter Print quality troubleshooting 145 Print quality of the fax I received is poor Some of the pages of a fax I received are faded or blankInk is overspraying the paper when I copy or print a photo Paper is not picked up from the input trayPrint troubleshooting Envelopes print incorrectlyBorderless printing produces unexpected results HP All-in-One is not respondingTo load full-size paper Print troubleshooting 151 Chapter Nothing happens when I try to print To print a testClick Print Test HP All-in-One prints meaningless charactersTo print a test Print troubleshooting 155 Chapter To print a multiple-page document in reverse order Pages in my document came out in the wrong orderMy document did not print To load full-size paper Print troubleshooting 159 To check your margin settings Margins are not printing as expectedPrint troubleshooting 161 Chapter Text or graphics are cut off at the edge To preview the print layout Print troubleshooting 165 For more information, see Print cartridge troubleshooting Blank page came out while printingPrint troubleshooting 167 Chapter Print troubleshooting 169 Fax troubleshooting HP All-in-One is having problems sending and receiving faxesFax troubleshooting 171 Chapter Fax troubleshooting 173 Fax speed Fax troubleshooting 175 If you hear noise HP All-in-One cannot send faxes, but can receive faxesFax troubleshooting 177 HP All-in-One is having problems sending a manual fax Fax troubleshooting 179 Pages of a fax I sent are missing To print a Last Transaction reportQuality of the fax I sent is poor To make a copy from the control panel Fax I sent was blank when it was received Parts of a fax I sent are cut offTo load an original in the document feeder tray Fax transmission is slow To change the ECM setting from the control panel HP All-in-One cannot receive faxes, but can send faxes Chapter Fax troubleshooting 189 Chapter Fax troubleshooting 191 Chapter HP All-in-One is having problems receiving a manual fax Fax tones are recorded on my answering machine Fax troubleshooting 195 HP All-in-One is not answering incoming fax calls Fax troubleshooting 197 To reprint faxes in memory from the control panel Pages of a fax I received are missing Chapter Fax troubleshooting 201 Faxes are received but do not print To print the fax on legal paper Parts of a fax I received are cut offTurn off Automatic Reduction Chapter Fax troubleshooting 205 Computer to which I am connecting has only one phone port Fax troubleshooting 207 Solution Fax troubleshooting 209 Solution Fax troubleshooting 211 Solution Fax troubleshooting 213 Fax test failed What to checkSolution What to do What to do Fax troubleshooting 217 Solution What to do Fax troubleshooting 219 Am having problems faxing over the Internet using IP phone Fax log report shows an error Error codeError code Error definition Copy troubleshooting Solution To copy an overexposed photoNothing happens when I try to copy Copies are too light or too darkChapter Parts of the original do not appear or are cut off Fit to Page is not working as expected Copy troubleshooting 227 Printout is blank Borderless copy has white space around the edges Solution Use photo paper to make borderless copies Image is cropped when I make a borderless copy Scan troubleshooting Scan fails Scan haltsScan fails because of insufficient computer memory Scan To menu does not appear Scanned image is blankScanned image has incorrect page layout Scanned image is incorrectly croppedScanned image shows dotted lines instead of text Text format is incorrect Text is incorrect or missingDevice update Scan feature does not workErrors To use device updateDevice messages Automatic document feeder failed to loadAutomatic document feeder is jammed Fax receive failedFirmware revision mismatch Mechanism errorMemory is full To load full-size paper Chapter File messages Error reading or writing the fileScanner failure General user messages File format not supportedInvalid file name Supported file types for the HP All-in-OneDialed fax busy DisconnectedNo scan options Not supportedPaper messages Cannot load paper from input trayInk is drying Out of paperPaper mismatch Paper jam, misfeed or blocked carriageWrong paper width Power and connection messages Communication test failedImproper shutdown HP All-in-One not foundTwo-way communication lost Print cartridge messages Low on inkNeed alignment or alignment failed Chapter Errors Chapter Troubleshooting Order supplies Order paper or other media Order print cartridgesOrder other supplies Number for orderingHP warranty and support Warranty upgradesBefore you call HP customer support Call in North America during warranty Chapter HP warranty and support Prepare the HP All-in-One for shipment Remove the print cartridges before shipmentRemove the control panel faceplate To remove print cartridges before shipmentPack the HP All-in-One Chapter HP warranty and support Technical information System requirementsPaper tray capacities Paper sizesPrint specifications Print margin specificationsCopy specifications Memory specifications Material safety data sheets Protecting the environmentOzone production Paper useRegulatory notices Regulatory model identification numberFCC statement Power cord statement Australia Wired Fax Statement GeräuschemissionPage Chapter Technical information Symbols/Numerics Index278 279 280 281 282 Page Hewlett-Packard Development Company, L.P
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